We stayed here for one night which was enough for us, the resort itself is lovely, the room was lovely, the pool was great, we arrived early after driving for 11 hours in car to be told room was not ready which yes was our fault but we were not offerred anywhere to put bags or advised we could have a swim or anything like that customer service was terrible, service at the cafe near the pool was poor, we walked up to counter and no-one would serve us they just kept talking between themselves we just wanted coffee and cake and they said they didnt have cake, they failed to mention that inside hotel was a place you can have coffee and cake, we never felt welcomed from the moment we walked up to reception, the only good to come out of it was the Valet parking guys who opened my door and said good morning. Definately wouldn't stay here again.
- Official Description (provided by the hotel):
- The RACV Royal Pines Resort stands at the centre of beautiful established gardens offering 331-stylish guest accommodation rooms and premium spa suites with expansive views of the hinterland, chic tropical pool, Gold Coast skyline or the golf course. RACV's flagship resort is a golfer's dream - offering a renowned 27-hole composite golf course and state of the art driving range, the course is proudly home to the Australian PGA Championship and Gold Coast RACV Ladies Masters. But if you're not into golf, never fear. Relax in the Day Spa, or grab a sun lounge by the outdoor lagoon pool, while the kids burn off energy on the pool's fun slippery slide or children's playground with jumping pillow, or have a hit of tennis on one of our five tennis courts. Time Out Adventures, our on-site adventure company, offers a great range of additional activities. Why not take a Segway Adventure Tour, walk on water in an Ozbobble, laugh yourself silly making a Bopping Heads music video DVD, or have a blast with Laser Clay Shooting. There's something for everyone at RACV Royal Pines Resort. ... more less
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- Also Known As:
- Racv Royal Pines Hotel Benowa
- Racv Royal Pines Ashmore
- RACV Royal Pines Resort Gold Coast Australia - Benowa