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“Best view on the island, house is nice but almost...”

Review of Satinwood Villa

Inspiring Views of Coral Bay and the Caribbean Sea
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Inspiring Views of Coral Bay and the Caribbean Sea
Eco-Friendly Living in a Very Private Location Swim or relax with the view on the Pool Deck
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Very good
10 reviews
Inspiring Views of Coral Bay and the Caribbean Sea
Eco-Friendly Living in a Very Private Location
Swim or relax with the view on the Pool Deck
Great Room Living Area
Great Room Kitchen and Dining Areas
Fully-Equipped Kitchen
Great Room Dining Area for 8
Dine al fresco on the Pool Deck with a View
Great Room sliders lead to Balcony with sunrise ocean views
One of two identical king bed Master Suites located off Great Room
Ships ladders in each Master Suite lead to Lofts with twin beds
Lofts above each Master Suite feature two twin beds
Each Master Suite has an en suite Bath
Lower Apartment is located down from Pool Deck
Lower Level Apartment Living Area
Lower Level Apartment features King Bed and en suite Bath
View from lower apartment deck
Private Drive Entrance to Stainwood off Majestic Mile in Upper Carolina
Give the right-of-way to neighborhood donkeys
Just minutes from the funky village of Coral Bay
Good Burgers nearby at Skinny Legs!
Get away from it all at Satinwood
Take a morning swim and watch the sunrise
Soak in the ocean views
Short drive to National Park and East End St John Beaches
Shop and dine at Aqua Bistro in nearby CocoLobo Plaza
Good Eats at nearby Shipwreck Landing
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 10
Coral Bay, St. John, U.S. Virgin Islands

Reviews from our community

Very good - based on 10 reviews
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Reviews from our community

Date | Rating
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zoozieand...
Pennsylvania
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The worst place you can image !!!!”
Reviewed March 14, 2016 for a stay in February 2016
5
people found this review helpful

The description of Satinwood is a total lie!!! My husband and I arrived at Satinwood at 5:00 pm on 2/29/16 and were totally devastated. I cried !!! We have spent many wonderful comfortable times on St. John but walking into Satinwood was totally unexpected. The description of this property on Trip Advisor was completely misleading. The description as "deluxe" and for "discriminating guests with all the conveniences and comforts expected" is totally untrue. The description never mentioned that this house has compost toilets, virtually a "job Jonny" in the bathroom. That was bad but everything else was worse. The towels and linens were old, stained and dirty. The furniture looks as if it came from the dump. It was broken, old, smelly and dangerous. The house smelled!!! The grill, safe, washer and dryer didn't work. The pool was below the skimmer which wasn't able to filter. The steps leading to the house were decrepit and dangerous. I could go on and on. To sum up, this house is your worst nightmare. Check out the pictures I have posted. Thankfully we were able to secure a comfortable house with Catered To for the reminder of our stay. We left Satinwood the next morning after a sleepless night. NEVER RENT THIS HOUSE !!!

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The only good about this property is the view.
Liked least: We didn't like ANYTHING about this property!!!
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 30, 2016
We are very sorry that this guest was dissatisfied with the property, but believe their concerns may have been resolved if they had read the description on the websites for Satinwood before booking and had contacted CimmaronStJohn’s office during their very brief stay. Although not a luxury villa or an air-conditioned room in a resort, Satinwood is, as described on our website(s), an eco-friendly, affordable villa high on the hillside in a very private St John location with outstanding views of Coral Bay and the Caribbean Sea. CimmaronStJohn’s website clearly describes this eco-friendly house stating, in part: “Located high above Coral Bay in the popular community of Upper Carolina, Satinwood is truly a 'one-of-a-kind' vacation home for visitors wanting to get away from the crowds while being eco-friendly! This unique home is completely energy self-sufficient and is truly an environmentally friendly house because of its 'off the power grid' construction and use of advanced Clivas Multrum waterless composting toilets. These waterless, composting toilets use no chemicals and have no polluting discharge and they can save an average of 18,500 gallons of water per year. The home does not have any connection to the electric utility on St. John, and instead utilizes a system consisting of solar panels, storage batteries, DC to AC Inverters and a back-up diesel generator to insure reliable and earth-friendly energy at all times day or night!.” The eco-friendly amenities in this home are also fully described in printed guest information at the property.
When the greeter who escorted the guests to Satinwood on the evening of 2/29/16 reported the following morning that the wife was very distraught and felt the property was not as described on the website, our guest services staff immediately attempted to contact the guest. When unable to reach them by phone, one of our staff went to Satinwood and found that the guests had already moved from the villa
Regarding other comments, the towels and linens are less than one year old and are fully laundered immediately prior to each guest arrival; the furniture is not new, but is not broken or dangerous; the electric ignitor on the grill was not functioning, but it could be lit with the provided stick lighter; the safe was operational and directions on use provided in the guest information binder at the home: the washer/dryer was and is operational but most likely not used by these guests during their short stay of a few hours; the pool was clean and fully operational (one of the skimmers has been disabled and has nothing to do with pool filtration); and, the short stone stairway leading to the house is of typical design found throughout St. John.
Again, we are truly sorry that this guest was so dissatisfied with the property Satinwood and the services provided by CimmaronStJohn. We are totally dedicated to ensuring that all of our managed properties are continuously maintained, thoroughly cleaned prior to guest arrivals and are as advertised on our website(s). We have a long standing reputation of immediate response to all maintenance and guest service issues that are reported to us by our guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Reviewed April 28, 2015 for a stay in April 2015
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, View, Pool
Liked least: Kitchen knives. I cook, they were hard to use and dull.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 29, 2015
Thank you for your review! We love hearing about guests experiences like this and couldn't agree more that the natural appeal of Satinwood is enhanced by the amazing view, friendly donkeys, and the very short drive to the beaches and more. We hope to have the pleasure of welcoming you back to St. John soon.

-CimmaronStJohn Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Monya B
Atlanta, Georgia
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Spectacular Views”
Reviewed November 18, 2014 for a stay in November 2014

We arrived in heavy rain which made for quite the drive across island. Tanji from Cimmaron met us at the ferry dock and quickly took our main driver to the rental car company and circled back down to pick the rest of us and the bags. We enjoyed the huge porch even in the rain. Next day we set all the chair cushions in the sun to dry and back to Cruz Bay for grocery shopping, lunch at the Beach Bar, drinks at the St. John Brewery Tap Room in Mongoose Junction and hit some North Shore beaches on the way back Coral Bay and Satinwood. We went to Ship Wreck Island the next night for dinner and enjoyed local music there as well. For the next several days we explored during the day and cooked at the house. We kept running out of propane and had to use the grill to cook some things. We let Cimmaron know about the propane situation and they took care of the leak in the propane line coming to house from top of driveway. As always things are on Island time but we got by for the couple of days it was a problem. The dryer uses propane too but there is also a good, sheltered clothesline downstairs that we used while the propane was broken. The hot water is solar heated so we had all the hot water we ever needed and the cisterns were full from all the rain the island had gotten recently. Never had a "no" water issue during our 10-day stay. The only negative was that were not able to use the internet during our stay. Turns out the telephone was out and that is why the DSL didn't work. The phone issue got fixed mid week, but then Innovative had to come fix the rest of the problem. Naturally we saw them heading our way as we were leaving.

The home is an older home and it's not elegant but it is super functional, very well designed and comfortable. The power went out one night and Cimmaron came and got the generator going as it did not automatically come on.

We enjoyed the pool in the mornings. It's shady out there in the afternoon. At night we loved the pool deck for star gazing and watching meteors.

We killed a few spiders and roaches, but that's expected on an island in a jungle. A few little black tree frogs got in sometimes too but we just sent them back outside.

The driveway was really good compared to others we've seen and been on. When you come in park close to stairs pointed in and do your 3 point turn (if you are good) the next time you leave. There is a small place to do this and our main driver got pretty good at it. There looked to be more parking for Satin Wood at the top of the drive off the road. We only had 1 jeep so we didn't use that. The road to the house was it great shape and the donkey's spent a lot of time in Upper Carolina and on Centerline Road. You can see Centerline Road from the porch, we enjoyed watching the road traffic avoiding the donkey's down there. There wasn't a lot of boats coming and going from Coral Bay when we there. We enjoyed watching boats from the beaches at Maho, Cinnamon and Francis.

We thought Satin Wood was located in the perfect location on St. John. Close to Coral Bay and the Love City Mini Market and the east end and southern beaches and the north shore beaches were very close as well.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the location and views
Liked least: No internet, because we had planned to listen to Pandora
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John S
Overland Park, Kansas
1 review
“Spectacular views of Coral Bay from this private location”
Reviewed May 12, 2014 for a stay in May 2014

Satinwood was a great base for our 7 day vacation in St. John. The views of Coral Bay and BVI beyond were spectacular from both master bedroom porches, the main porch, the dining / living area, and from the pool. This villa is quiet and fairly secluded at the end of Miracle Mile road. This unit is better than advertised in the pictures.

The Coral Bay breezes are amazingly consistent at the Satinwood villa elevation. "No air conditioning" was not a problem for us. The one night the breezes quit, the fans did just fine at keeping the air moving. The tree frog serenades each night were amazing. The hummingbirds were interesting to watch, and the morning doves and owls were relaxing to listen to.

Dale from Cimmaron St. John greeted us at the car ferry in Cruz Bay and was fantastic...loads of information, quite friendly, and very thorough. Cimmaron St. John team members were ALL great...Marilyn arranged our "Bad Kitty" BVI trip, which was the highlight of our trip, another wonderful young lady stayed late on Saturday night to show us through some other properties we were interested in. A+ rating for Cimmaron team!

This is a relaxing property which is self-sufficient (solar panels / generator back-up which is very quiet, local water collection, battery back-up, composting toilets (no problems with smells), etc.). Satinwood is an interesting feat of engineering / architectural design perched on the hillside.

On the top level are two master bedroom suites with their own baths / showers, and upstairs secondary sleeping loft. These sleeping quarters flank the centrally located kitchen / dining room / living quarters / main porch...it is a very utilitarian set-up. This property would be great for 2 families with 2-4 kids each. We didn't utilize the lower level where there are additional accommodations, as well as the washer / dryer.

We had easy access to all North Shore beaches, boating, and snorkeling, as well as Coral Bay and Cruz Bay. Although I would caution that it is a 20-30 minute drive to Cruz Bay at 20 mph, and you do not want to be going much faster due to the steep hills and sharp turns on Rt. 10 / Centerline Rd. Also watch for drivers who apparently think the double yellow line on the road should be placed under the middle of the car. Other than that, we only had to dodge donkeys, wild pigs, goats, roosters, iguanas, and mongooses on our drives into town. Quite fun and interesting.

We had a lot of rain late in the week, so watch for fallen rocks on Rt. 10, just around the sharp turns. Strongly recommend small 4 wheel drive Jeep for both tight parking in town, and traction on the hills during the rain. The driveway into Satinwood is steep, with a tight turn-around at the bottom of the hill, but Cimmaron's maintenance guys came (without our prompting) and blew leaves / debris off the drive so getting in and out was no problem. The maintenance guys also resolved a back-up generator problem that we didn't even know about. They seemed very proactive and on top of it all.

We really enjoyed eating at Aqua Bistro, Skinny Legs, and Miss Lucy's in Coral Bay, as well as Rhumb Lines, Joes BBQ, Jakes, and Ocean Grill in Cruz Bay, and shopping Mongoose Junction (the only reasonable place to park in downtown Cruz Bay).

This trip was our 36th wedding anniversary and 40th "first date" anniversary celebration. We absolutely loved everything despite the 3 days of rain we got. We hiked the Reef Bay trail, petroglyphs, and Reef Bay Sugar Mill Ruins on the cloudy days. However, the next time we will spend as much time as possible on power or sail boats exploring the 90+ islands, and snorkeling the fantastic reefs in St. John and the surrounding USVI and BVI islands and cays.

We are so pleased with everything related to our stay at Satinwood, including Cimmaron St. John's excellent support. Job well done.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The views, privacy, atmosphere, peace & quiet
Liked least: condition of bar stools, distance from Cruz Bay
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Reviewed February 15, 2014 for a stay in February 2014
1
person found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marlene B
Acton, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A fantastic vacation at Satinwood”
Reviewed January 31, 2014 for a stay in January 2014
5
people found this review helpful

If you are reading this , you are probably trying to make a decision about where to stay in St. John. Research no more. You have found the place. Satinwood is just as it is pictured....we wanted a place in Coral Bay, with at least three bedrooms, clean, had a good review on trip adviser and was reasonably priced.We realize that everyone is different with varied expectations , so were were looking for overall trends. Satinwood filled the bill. I was initially scared of the mulching toilets ( remembering back to the outhouses in Girl Scout camp) but it was NOT an issue at all. The views are spectacular. The home is well equipped with everything you would need. We rated it a four because it is a bit tired, but so are we! Many places are more luxurious, but that was not what we were there for. There are two master bedrooms upstairs with 2 lofts ( for kids only). The third master bedroom is a separate apartment in which you have to go out of the house and down some stairs.....great if someone really wants or needs privacy. The downstairs bedroom is its own separate apartment.
Cimmeron was extremely helpful and called us whithin 15 minutes when we ran out of gas for the stove. They offered to come out that evening which was not necessary and had it fixed before 7:00 am the next morning.
Our trip to St. John was glorious. Satinwood's driveway is the least scary one we saw. Many are pretty steep. There are some hairpin curves to get to the house , so a four wheel drive is important. We saw lots of donkeys, pigs, and goats but never saw or heard any neighbors.....so satinwood is quite private. Relaxing by the pool was great. We brought in a lot of food from home and stopped at Cost u less in st. Thomas as groceries on the island
Are very expensive. We had hired Smile taxi in St Thomas to pick the six of us up with luggage and take us to the ferry. Carol was most accommodating and waited while we grocery shopped. It was definitely worth it to bring groceries over .
In St. John We enjoyed a day long sail / snorkel with Cloud 9 in Cruz bay. Captain Dave was quite a sailor and the snorkeling was phenomenal. We had memorable dinners
at Skinny legs and Aqua Bistro. We also had an enjoyable lunch at SOGO in Cruz Bay. Our favorite beaches were water lemon , hawknest, honeymoon and salt beach. We thought trunk was overrated and crowded. Avoid trunk when the cruise people come in.
Snorkeling was magical. We even swam with the turtles. All in all it was a memorable, restful vacation where we enjoyed sitting back and drinking "rum painkillers" in 80 degree weather under a starry sky with the ones you love. Have a wonderful time. You won't regret renting Satinwood. Have a great vacation!

Traveling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jmarshall...
Level 6 Contributor
184 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
“Stunning views in a beautifully planned out home!”
Reviewed December 26, 2013 for a stay in December 2013
1
person found this review helpful

Satinwood sits perched above Coral Bay, and the view is more incredible than the pictures show. There is a huge master bedroom with a loft on opposite ends of a central living area. My mother stayed on one side with the kids in the loft (which they loved) and my husband and I on the other - complete privacy. There are decks outside each bedroom and off of the main living area as well. The pool was good. The location was a bit far from Cruz Bay, but there are places to go out to eat in Coral Bay. Get groceries at Starfish Market before you head out. Also, all the beaches are very close, and from this location, you can explore the more deserted beaches on the island.

The best thing about this place was the service. I've rented houses all over the world and I invariably find they are woefully under stocked. Here, there were plenty of pots and pans, a grill, coolers for the beach, beach chairs, salt and coffee in the cupboards, and a binder with carefully written out with details and recommendations for the whole island. It felt like home the minute we arrived. We also appreciated Cimarron's welcome bag with a bottle of rum in it! Finally, the house is built in a green design and I really appreciated it - I felt good about staying in this wonderfully pristine place.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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