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“Clean and well situated” 4 of 5 bubbles
Review of Premier Inn London Rainham Hotel

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Premier Inn London Rainham Hotel
Ranked #1 of 2 Hotels in Rainham
Certificate of Excellence
Bergerac, France
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Clean and well situated”
4 of 5 bubbles Reviewed April 14, 2012

We stayed here in a family room with our grandson for two nights during a visit to Kent and London.
The hotel is clean and the staff very friendly. The adjacent Beefeater pub and restaurant is convenient, the breakfast there was Excellent. Free WIFI is only for 30 minutes (per email adress ;-) ). The railway station is a 10 minutes walk away, from there to London takes 50 minutes. Conclusion : this Premier Inn is affordable,comfortable, clean and safe.

Room Tip: Railham to London by train : take a return travelcard with London transport for zones 1-6 included...
See more room tips
  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stadenaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    130
    70
    20
    11
    11
See reviews for
77
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Kidderminster, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 23, 2012

I go to Premier Inns a lot on business & get good value for money. I know what to expect and got it here. Nice clean room and friendly staff as usual I Stayed here several nights in Feb & again in March and found the Reception staff to be really friendly and helpful. The room was clean and welcoming. Bed very comfortable, Its very nice now its been refurbished. Had breakfast and evening meal in the Toby Restaurant next door where the staff were helpful & friendly too. There is a lift if you are on a higher floor but it is very small if you're a little claustraphobic! other than that a very nice, warm & friendly hotel when you're away from home!
I'll definately stay here again

  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Level Contributor
94 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed March 16, 2012

Stayed here one night in March and found the Reception staff to be really friendly and helpful. The room was clean and welcoming. Bed very comfortable. Had breakfast and evening meal which were excellent and once again staff very helpful. Only downside was I paid £84 for one night which I thought was quite high but only booked room a few days before. Would certainly stay in a Premier Inn again.

  • Stayed March 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SophieLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnborough, Hampshire
Level Contributor
146 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed March 7, 2012

We go to Premier Inns as we know we get good value for money. We know what to expect and we got it here. Nice clean room and friendly staff as usual. Only complaint is the bed was very firm and like sleeping on the floor, horrible pillows too. I know some like that, but it is not for me or my wife. However, for one night we put up with it as everything else is excellent. Breakfast was very nice, next door in the beefeater, plenty of choice and pleasant staff, as usual. The restaurant in the same building gets very busy with children's parties at weekends so if you want a quite relaxing meal then maybe not the place to go. Overall very good, you get what you pay for.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Goggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 4, 2012

The staff were helpful, informative and friendly. The rooms were clean and comfortable and will definately be revisiting again! Eating could not have been easier with the Toby Restaurant next door where again the staff were incredibly helpful & friendly and the service excellent

  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sue W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed February 21, 2012

Premier Inn Rainham. Complete lack of cutstomer care. Building work starting at the crack of dawn. Staff who laughed in our faces when complaining about the noise level of building work taking place. Unable to check in on time due to compter problems. Unable to get our keys coded for the rooms due to computer failure and we were on a tight time scale. When this was explained a total lack of any concern was shown by reception staff. The place was more like a building site. Had we have been told how bad this was going to be we could have booked another premiere inn just up the road. I have never stayed in a hotel with staff as lack lustre as this. Breakfast was awful with bad service. Then I was asked to fill in a quality questionerre. What a joke. I would never staf in another premier inn.

  • Stayed February 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank sandra j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn London Rainham Hotel, responded to this review, February 27, 2012
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of and service in a relaxed and comfortable environment, I sincerely apologise that on this occasion we failed to do this. Please be assured your comments have been noted and will be followed up with the Customer Service Team at our Head Office. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worthing, United Kingdom
2 reviews
5 of 5 bubbles Reviewed February 20, 2012

Stayed for 6 nights whilst working at ExCeL exhibition. Easy to find just off A13. After two nights I was moved to a newly refurbished room even though my old room was more than satisfactory. Both were very clean. Very comfortable beds. All staff in the hotel and next door restaurant were very friendly and eager to please, from the lovely lady in reception who greeted us with a warm welcome and smile every time we passed through, to the waiter who somehow managed to remember an entire 2 course order for 6 people! The only minor was the water pressure being slightly lower in my new room on the top floor - very adequate but not as strong as my first room on ground floor.Can't comment on value as I didn't see the bill!

  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beckabee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Rainham Hotel

Property: Premier Inn London Rainham Hotel
Address: New Road | Wennington, Rainham RM13 9ED, England
Location: United Kingdom > England > Essex > Rainham
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rainham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn London Rainham Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
A quick drive to Rainham Marshes RSPB Nature Reserve or intu Lakeside for a spot of retail therapy ... more   less 
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Also Known As:
Premier Inn Rainham Hotel Rainham

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