Dear Louise,

A warm hello from all of us here at Six Senses Laamu and I hope that this finds you safe and sound back home and having had a comfortable journey.

Your great experiences will serve as an inspiration to us all as we endeavor every day to offer the highest standards of service for all our valued guests. We are also happy to hear that you loved the unparalleled beauty of the island and received an outstanding service from Aslah, your GEM. Rest assured he will be recognized for a job well done.

Thank you once again Louise. We are truly grateful for your support and hope that we may have the pleasure of welcoming you again soon!

Stay well and best regards,
Marteyne

Dear Elise W,

Greetings from sunny Maldives!

Thank you for having selected Six Senses Laamu as your honeymoon destination. We are very happy to hear how much you enjoyed your romantic celebration in our little paradise. It is our aim to deliver services with passion and ensure that every guest carries dreamlike memories back home.

As ardent service is our greatest desire, I will certainly share you positive comments with Ravah, your GEM and the rest of the team for further encouragement.

I am also pleased to read that we were able to provide you a worry-free stay despite of the pandemic out there. Indeed, Six Senses Laamu team assures you that we strictly adhere to enhanced safety protocols and that well-being of our guests and hosts alike is our highest priority. We strongly believe that exceptional experience begins with peace of mind. We glad that you found it here at Six Senses Laamu.


Elise W, thank yo once again, we truly appreciate that you took the time to share your wonderful experience with us and fellow travelers. We hope to hope to see you again in not too distant future.

Stay well and best regards,
Marteyne

Dear TaylorTTT,

Thank you very much for your recent stay at our resort and for sharing this review with us. We appreciate you taking the time to share your feedback about your experience. Thank you as well for your positive comments, thoughts and impression on our food offerings, resort experiences and the warm service from our hosts. It is also a delight to hear that you appreciate the beauty of the island.

However, I was saddened to learn that you felt uncomfortable about the resort hosts not wearing protective equipment like mask, shield or customized garments being the new normal at this time of pandemic. While we understand your concern on everyone’s safety on the possible spread of corona virus, rest assured that resort staff undergo testing weekly to ensure they are healthy and fit to render service to our valued guests like you. In addition everything that comes to the resort, from luggage to supplies, is sanitized and the entire team when through extensive health, safety and hygiene training before the resort opened and monthly refresher is done since. Additionally, in front and heart of house areas, we have been working round-the-clock to make sure the property is safe for all our guests and hosts, using the latest cleaning materials, disinfectant solutions, as well implementing extensive safety guidelines all over the island. As you will have seen, there are a large number of wash stations and hand sanitizers placed in all public areas for guests and hosts usage.

Thorough cleaning and disinfecting are being done in all our guest villas before check-in and after departure, we also provide personal hygiene kit for each guest upon arrival. All of the resort outlets require advance reservation to observe capacity limits and strict physical distancing regulations. It is also mandated for guests and hosts to check body temperature minimum daily but more if requested.

Our hosts make every effort to guarantee your safety with our detailed disinfection of high-traffic areas, frequently touched facilities and equipment such as counter tops, handrails, door handles, knobs and appliances. In public areas, we take special care to clean and wipe down furniture, walkways, surfaces, restrooms with solution capable of killing bacteria and viruses. We intensely increased cleaning schedules in all areas.

We are mindful to avoid complacency in all our health, safety and hygiene standards and naturally guests are absolutely welcome to wear a mask at all times should they so wish. Our utmost desire is for our guests to feel at home and relaxed knowing that every corner has been cleaned to highest health and safety standards. All of these efforts just so you may fully at ease when you are with us.

TaylorTTT, thank you once again for your feedback and please stay well. If ever we can assist, be it here at Six Senses Laamu or at one of our sister properties around the globe, please do not hesitate to reach out.

With kind regards,

Marteyne