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“Exactly what we needed”

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Manhattan Inn Airport Hotel
Ranked #2 of 4 Hotels in Callao
Canberra, Australia
1 review
“Exactly what we needed”
Reviewed August 8, 2013

We stayed at the Manhattan Inn Airport Hotel on a 6-hour stopover between Lima and Cusco. It wouldn't be our usual choice for a longer stay, but it was exactly what we needed for this occasion and we would warmly recommend it to others. We were pleasantly surprised by the excellent customer service, attention to detail, cleanliness, location and value for money. The friendly welcome on our late check-in, cooked breakfast at 5am and thank you gift were all appreciated. Our room was spacious (with a separate sitting area) and although it was a little noisy with planes flying overhead, and fairly basic facilities (as expected), neither of those issues really detracted from our overall positive experience. Gracias, Manhattan Inn!

Room Tip: If you have a lot of luggage, best to request a room on a lower floor; this may also help mitigate n...
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank wakehurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia P, Gerente at Manhattan Inn Airport Hotel, responded to this review, August 9, 2013
Dear guest,

On behalf of Manhattan Inn Airport Hotel, I want to thank you for taking time to provide us your opinion regarding your recent stay.

We are very glad to learn that you had a pleasant stay in our hotel. Our main objective is to exceed our guests’ expectations and to receive positive feedback encourages us to keep doing our best in providing high quality services.

We truly value your comments and we hope to have you as a guest in a near future again.
Any referrals of our Manhattan Inn Airport Hotel to any of your friends and relatives visiting Peru would be greatly appreciated!

Lastly, I hope your stay in our country was a fantastic one, filled with unforgettable lifetime memories!
Note: Visit us to our Facebook :)

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
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    37
    19
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21
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
London, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 28, 2013

We stayed here overnite prior to catching our flight out of Lima, Peru. It was clean and comfortable. The choices offered in the restaurant were minimal but the food was decent and the portions generous. There is a nice garden room off of the restaurant to relax and enjoy the sunny weather.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia P, Gerente at Manhattan Inn Airport Hotel, responded to this review, July 30, 2013
Dear Louis:

On behalf of Manhattan Inn Airport Hotel, I want to thank you for taking the time to air your concerns regarding your recent stay.

I deeply regret to learn that we did not fully exceed your expectations. In Manhattan Inn Airport hotel we truly believe that only by learning our guests’ opinions and suggestions we are able to detect areas that need improvement and take actions to fix them immediately. I assure you that your observations are greatly appreciated.

If there’s any possibility for us to amend this issue, please provide us your contact information where you can be reached. Our email is info@hmanhattan.com

Once again, thank you for your constructive criticism and I hope that besides this unfavorable situation you had a wonderful time in our country, Peru.

Sincerely,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 20, 2013

Aiport pickup service was efficient, and the staff at reception is very helpful and friendly.

The very clean beds had mimimal furnishings (cold winter night with just one sheet and very thin blanket). The shower was tepid at its best and is basically one blast of water via a hole in the wall.
Wifi was non-existent - I had to wander into the hall.

However, the hotel is not expensive and I chose it for one reason - quick express drive to the airport for my morning flight. Would still recommend it if that is your aim.

Room Tip: Wifi probs may have been due to a corner room...
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GabsLiLi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia P, Gerente at Manhattan Inn Airport Hotel, responded to this review, July 30, 2013
Dear guest,

On behalf of Manhattan Inn Airport Hotel, I want to thank you for taking time to provide us your opinion regarding your recent stay.

In Manhattan Inn Airport hotel we truly believe that only by learning our guests’ opinions and suggestions we are able to detect areas that need improvement and take actions to fix them immediately.
About the Wi Fi, we offer our apologies, Sometimes because of the proximity to the airport this happens, but there is always the option of connecting directly to the network.

We truly value your comments and we hope to have you as a guest in a near future again.
Lastly, I hope your stay in our country was a fantastic one, filled with unforgettable lifetime memories!

Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DF
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 13, 2013 via mobile

If you have a flight connection next day and need a place to stay for a night or a day this hotel is an option.Staff is really friendly and efficient, The hotel offers you a shuttle service so you can arrange your arrival and departure at the airport,there is also a small restaurant and breakfast is included in your room fee.If you arrive late at night the staff will prepare you sandwiches or ask for a pizza or chicken.certainly basic,no elevator,but location close to the airport at no more than 10 minutes can be useful if you are going to Cusco or other places by plane.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Juvalenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia P, Manager at Manhattan Inn Airport Hotel, responded to this review, July 19, 2013
Dear guest,

On behalf of Manhattan Inn Airport Hotel, I want to thank you for taking time to provide us your opinion regarding your recent stay.

We are very glad to learn that you had a pleasant stay in our hotel. Our main objective is to exceed our guests’ expectations and to receive positive feedback encourages us to keep doing our best in providing high quality services.

We truly value your comments and we hope to have you as a guest in a near future again.
Any referrals of our Manhattan Inn Airport Hotel to any of your friends and relatives visiting Peru would be greatly appreciated!

Lastly, I hope your stay in our country was a fantastic one, filled with unforgettable lifetime memories!

Sincerely,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queanbeyan, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2013

Spacious, friendly helpful staff, shower was ok... everything worked and the hot water didn't take ages to arrive (like most Peruvian hotels). Decor is austere. Bed was nice. Bed linnen was good. However breakfast was very basic. You stay here because it's clean and close to the airport, nothing else.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frederick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia P, Manager at Manhattan Inn Airport Hotel, responded to this review, July 19, 2013
Dear guest,

On behalf of Manhattan Inn Airport Hotel, I want to thank you for taking time to provide us your opinion regarding your recent stay.

We are very glad to learn that you had a pleasant stay in our hotel. Our main objective is to exceed our guests’ expectations and to receive positive feedback encourages us to keep doing our best in providing high quality services.

We truly value your comments and we hope to have you as a guest in a near future again.
Any referrals of our Manhattan Inn Airport Hotel to any of your friends and relatives visiting Peru would be greatly appreciated!

Lastly, I hope your stay in our country was a fantastic one, filled with unforgettable lifetime memories!

Sincerely,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 14, 2013

We were happy with our overnight stay in this hotel. No frills but for the price the room was clean, beds comfortable and the staff very friendly. The hotel has a shuttle service to & from the airport for 15 sols.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jumpingkangaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highland Village, Texas
Level Contributor
219 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed June 5, 2013

I really wanted to give this hotel a higher rating. The staff is extremely friendly and helpful, They go out of their way to help a gringo like me. I chose the hotel because it was close to the airport and we were just laying over for a couple of days on our way to Cusco. It is however in an industrial part of town. I would stay here again with no problem, so why the average rating? The best I can explain is that I have no problem paying $40 for an excellent steak and being satisfied. Likewise I could pay $5 for a hamberger and be just as happy. Its all in the Price. For the $46 per night, I cannot complain. I am told you can find the same Price in Mira Flores, but I wanted by the airport.

Now for the hotel, the rooms are tired, 70s decore, and the beds a bit hard. The rooms are noisy, the aircraft are loud and so is the Street noise. But I feel comfortable, clean and safe. Taxi are real cheap so getting around has not been a proplem. But if you want modern upscale, do not come here. If you need quiet, do not come here. If you want a place close to the airport and staff that will go out of their way to help, and rooms are secondary as long as they are clean, then come here. In sum, for the Price and airport location, it Works.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jcanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manhattan Inn Airport Hotel

Property: Manhattan Inn Airport Hotel
Address: Jr Luna Pizarro 168 | Urb. La Colonial, Callao, Peru
Location: Peru > Lima Region > Callao
Amenities:
Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Callao
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Manhattan Inn Airport Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Manhattan Inn Airport Hotel is strategically located 5 minutes away from Jorge Chavez International Airport. We offer our premises to those passengers that are in transit flights and need to connect to any domestic or international flights. We give our guests the facility of early check-in and late check-out; continental breakfast starting at 4am; transportation services to and from the airport at accessible rates; free internet; restaurant & bar; free pre-check-in to your flight prior departure and tour services in Lima and other parts of the country!We are 15 minutes away from the Historic Centre of Lima and main attractions of the city. Around our hotel, in Callao district, there are many important recreational and entertainment centers such as, Aventura Mall, Plaza San Miguel Shopping Center, casinos, banks, the Inca’s market, among others.Manhattan Inn Airport Hotel features good and comfortable facilities that combined with our personalized and high standard services, will make you feel like you are at home away from home. ... more   less 
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Also Known As:
Manhattan Hotel Callao
Manhattan Hotel Lima
Manhattan Inn Airport Hotel Lima Region, Peru - Callao

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