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“Fabulous adventure”
Review of Cenotes

Cenotes
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$49.01*
and up
Cuzama Cenotes Adventure Day Trip from Merida
Ranked #1 of 3 things to do in Cuzama
Certificate of Excellence
Attraction details
Reviewed April 8, 2012

We had tried out a cenote in Tulum and loved it so decided to go to Cuzama. The trip alone out to them was an experience. We caught a collectivo from outside the bus station in Merida, fabulous value. It is a 40 minute ride but with plenty to look at. You arrive in the town square where motorised trikes are waiting to take you to the entrance. Once there you are pulled round by a horse on a small cart which runs on train rails. You get 30 minutes at each cenote, all of which are beautiful with crystal clear water. The one thing I would say is you have to have fairly good mobility to get into a couple of them as one has a ladder you have to climb down. If you are not a confident swimmer the driver has life jackets you can hire. Please do not hestitate to visit here it is well worth the effort.

Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"horse drawn cart"
in 15 reviews
"an adventure"
in 10 reviews
"cost pesos"
in 9 reviews
"cenote tour"
in 9 reviews
"original tour"
in 4 reviews
"motor taxi"
in 3 reviews
"trip takes"
in 3 reviews
"train tracks"
in 3 reviews
"tour costs"
in 2 reviews
"wooden ladder"
in 4 reviews
"climb down"
in 4 reviews
"animal welfare"
in 2 reviews
"natural formations"
in 2 reviews
"starting point"
in 3 reviews
"takes about an hour"
in 2 reviews
"tree roots"
in 4 reviews
"great adventure"
in 3 reviews
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132 - 136 of 376 reviews

Reviewed April 7, 2012

DO get clear instructions to get to the cenotes. There are no signs along any major highways and almost none along the smaller country roads to get to Cuzama. Asking any of the locals in the small towns en route for instructions will get you a torrent of very rapid Spanish which may not be very helpful depending on you level of comprehension.

DON'T go on any Mexican holiday. We went on Good Friday and had a 2 1/2 hour wait after our 11:00 arrival. Subsequent visitors had an equally long wait. To say that some of these people got a little testy during their wait would be an accurate description.

DO have an idea of how things work before you arrive. There are no signs to explain what's happening. No prices/no instructions and no one will be able to explain anything to you as no one speaks English. If it's a busy day, find the guy with the "sign up" sheet and get your name on the list ASAP. Things are VERY POORLY organized at the outset.

DON'T bring any valuables with you during your visit to the cenotes as there are ABSOLUTELY NO STORAGE FACILITIES ON SITE. When you get to each of the three cenotes, you put your belongings on the ground and hope that they will be there when you are finished your swim. Your only option is to leave your belongings on the cart when you head off to the cenote and hope they are there upon your return.

DO realize that you travel with the same cart all day and that you pay the driver at the end of the day (250 pesos for 4 people).

DON'T assume that there is an supervision/organization at any of the cenotes. Where there is a ladder down to the cenote a line up forms below while the people above descend and vise versa. This really isn't a great place for anyone who is mobility-challenged. There are no employees working at any of the three cenotes; if you encounter any problems, you are on your own.

DO expect very primitive washroom facilities at the entrance and the first cenote, but none elsewhere on site. There are also some basic beverage/snacks at the beginning and none at the cenotes. Bring your own cooler with drinks and food.

The visit consists of four separate half hour horse-drawn cart rides on a cog rail line between the cenotes, with a half hour swim at each. Our family of four adults enjoyed the experience and thought the cenotes were beautiful. We would certainly have given this attraction a higher score if it had not been for the long wait and extreme confusion at the beginning. If you visit the cenotes on a day without the extreme crowds we encountered, I'm sure that you will enjoy your visit and the three cenotes in Cuzama.

4  Thank hoggly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2012

2nd cenote was really pretty but the guide in front of us when he was hooking up horse took a 1 1/2 inch diameter stick and at first struck him on rear and then across the nose as hard as he could. Everyone starting yelling at him to stop. My 18 yr old daughter started sobbing. We all rode back in silence. We have horses and understand things are different here than US but this was horrible. The conditions aren't optimal for the horses but our guide was kind to his horse. The other guy was brutal. It was the most sickening thing I have ever witnessed personally happen to an animal. I would go to a different cenote where you can walk in. WILL NEVER GO BACK. They have been reported to PETA, doubt it will help.

5  Thank luxurylisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2012

On the way from Chichen Itza to Merida we stopped by Cuzama to visit the 3 cenotes. They are located between Cuzama and the village called Chunkanan. The only way to reach these amazing limestone sinkholes is an old railroad, and the vehicle that takes you there is a horse-drawn railcart. The journey to the cenotes is exciting, adventurous and long! Level of difficulty increases as you move from the first cenote to the second and finally to the third. Once in the cenote, you dont want to leave as it is sooooo beautiful and untouched!
Open from 9-5pm. Fee was 250MXN/person, worth till last cent.. Make sure you don't wear sun screen before you go there to keep the cenotes clean..

1  Thank sedacc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 7, 2012

The beauty of the limestone sinkholes is truly breathtaking. The few stripes of the sun entering the roof of the caves to show the blue colour of the water makes for a beutiful setting. I like to swim and play and this is a perfect place for it. There are platforms to jump from. Make sure to bring a under water camera to get awesome pictures.
The train ride to get to the cenotes (powered by horses) is a fun element.

Thank InkaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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