We were invited here with friends who have already submitted a report ( see rogeralexandria).
We agree with their damning observations. The whole place was thoroughly run down and certainly did not match expectations raised by their website. We were moved to alterative accommodation at our expense but still found it unsatisfactory in many ways.
I see the management thought we must have arrived tired; this is not the case. We were not walkers but had had a leisurely trip from Picton by water-taxi. I suspect only exhausted walkers could appreciate the place!
The management also say that they gave our complaints long and detailed consideration but were unable to satisfy us. It is true we were unsatisfied, and left as soon as we could the following day (having intended to stay two nights0, but if they had had such deliberations it was not evident to us. We were courteously treated by the lady at the desk but the person we took to be in authority appeared sublimely unconcerned about us.
On a more positive note, the restaurant provided a very good breakfast and the young ladies who served it were absolutely delightful.
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- Also Known As:
- Punga Cove Hotel South Island
- Hotel Punga Cove
- Punga Cove Resort New Zealand/Marlborough - Endeavour Inlet