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Bailey H

Wonderful Stay over the New Year

5.0 of 5 bubblesReviewed Jan 12, 2018
We planning to go to Pailin to get away for the New Year and ended up staying in the Eco Lodge which was a circular stone building with an outdoor bathroom. The room had lots of privacy and the staff were consistently warm and welcoming - they made every effort to make us feel comfortable.

Staff also assisted us in renting a moto to go explore the town and nearby was which was beautiful and helped us set up transport back to Phnom Penh. We ate dinner at the resort most nights and the food was consistently delicious - the pumpkin soup, especially, was bangin'.

The only one thing that we would like to see in the future is a safe in the room to protect valuables. Other than that, we had a wonderful time and would highly recommend the place to anyone looking for a quiet get-away.
Date of stay: December 2017
Trip type: Traveled as a couple
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Memoria Palace R, General Manager at Memoria Palace & Resort, responded to this review
Responded Jan 14, 2018
Dear Bailey H,

Thank you very much for your taking your value time to write us a review. We are so happy to hear that you had a good time while staying with us at Memoria during the New Year Eve 2018.

Your comments on safe box at the eco lodge, we are well taken! We hope you enjoy your work at Kampong Chnang and your partner also enjoy his work in Phnom Penh too.

We are looking forward to host your stay again and have a nice a weekend!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 2, 2018

This tranquil hotel is off the beaten track with the Cardamom Mountains as a backdrop. It consists of bungalows set round a pond with some eco pods nearby.
There is also a swimming pool which is clean and cool
A short walk up the hill from the pool the views of the sunset over the Cardamom Mountains is stunning.
There's a walk through the vegetable gardens
At night candles are lit to light the paths and add to the ambiance.
We stayed one night. The supper and breakfast were tasty. The room was clean and comfortably furnished. Teas, coffee, a kettle etc were provided.
The staff were friendly and went out of their way to welcome us.
I haven't given it five stars because there were quite a few areas that haven't quite been finished. I like natural settings but there's a fine line between 'natural charm' and 'overgrown'. When all the projects have been finished this little oasis will easily achieve five stars

Room tip: Eco huts not quite finished at time of writing. We were upgraded to a bungalow at no extra cost
Date of stay: December 2017
Trip type: Traveled as a couple
1  Thank skiliz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Memoria Palace R, General Manager at Memoria Palace & Resort, responded to this reviewResponded January 6, 2018

Dear Skiliz,

Thank you very much for taking your value time to write us a review. We are so happy to hear that you had a great time while you were staying with us at Memoria.

Again, thank you very much for your encouragement. Your comment about "nature charm and overgrown" is a valid point and we take this comment to improve it to make it more nature charm. Our team and the owner continue to put both love and efforts, and resource to make this place to be a destination for nature lover and luxury traveler.

Since Oct 2017, we accept volunteers all over the world to work hand in hand with our local as we believe in responsible tourism, and we want both local and volunteers to learn more from each other and leave behind good legacy for local staff in term of exposure and skills acquired!

We are looking forward to host your stay again with us in the future.

Sincerely Yours,

Leng Bonna

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Reviewed September 22, 2017 via mobile

Is you want to have a silent place to sleep with the beautiful nature please come to memoriya resort this please is so amazing that i never meet before it have a big pool big room i so love this place

Date of stay: September 2017
Trip type: Traveled with family
Thank RonolNim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Memoria Palace R, Manager at Memoria Palace & Resort, responded to this reviewResponded September 25, 2017

Dear Sir,

Thank you very much for taking your value time to write us a review. Your review is very important for all of us. It was our great pleasure to host your stay with us at Memoria Palace & Resort, and We are so happy to hear that you were happy while staying with us.

We are looking forward to host your stay again in the future!


Sincerely Yours,


Leng Bonna
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2017

Stunning resort with stunning views, to have long breath-taking over the little hill. Smell of nature in early morning with lovely little wind-blow, this place is most convenient place to escape from crowded city and one of best resort in Pailin. Our family was really enjoy the services, friendly staffs, very big and decorated room plus completed facilities set up and big swimming pool. Strongly recommended resorts in Pailin.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Kakada T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Memoria Palace R, Owner at Memoria Palace & Resort, responded to this reviewResponded August 26, 2017

Dear Mr. Kakada,

Thank you very much for taking your value time to write us a review. It was truly a pleasure to serve you and your family. I am so hope to hear that you were satisfied with the accommodations and services we provided, and that everything was to your liking.

As you may know Pailin is still home of nature and there are many things to do in Pailin-hiking, adventure into the cardamom mountains and sightseeing the city of this once time war zone turning itself to ecotourism destination.

We are looking forward to host your stay again with us. Have a nice weekend!

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Reviewed July 14, 2017

When I say "Getaway" I'm not kidding! We arrived in the Pailin area using our own motos and we had a devil of a time finding the hotel. Even Google Maps got it wrong. The hotel is a few kilometers out of town and is situated on a quiet dirt road. The grounds are well kept and the rooms are located down several paths that pass by a pond, gardens and a large swimming pool. You pass several small sitting areas, for the guests, that are near points of interest. The restaurant is centrally located and semi-outdoors so you can enjoy the local breezes. Our room was a deluxe model with two double beds, a wonderful large bathroom with great shower and a nice sitting area by the front windows. The mini bar was not stocked and they provided a water heater with complimentary coffee and teas. The beds were comfortable and the room, in general, was quite comfortable. There was a decent sized flat screen TV and a DVD player opposite the beds. We were told that there was NO television, per se, but WiFi was available. We couldn't get on the Internet the first night and gave up trying, but the next day the staff helped us to get the bugs out and we were fine after although my partner said the WiFi was very slow. Our room was very quiet with no noise from neighbors or traffic of any kind. The large pool was crystal clear and very refreshing plus they had several thatched-roofed canopies if you wanted some shade. The staff were helpful and friendly, but not too friendly which was nice. Two points: First, the high point for us was the restaurant. We ate two breakfasts and two dinners. The breakfasts were off a Menu which I prefer (being a retired chef) over breakfast buffets. We selected Asian breakfast items and they were well prepared though on the small side (given my experiences at other Cambodian hotels over 5 years). The evening meals were wonderful. The first night I ordered a small Chicken Sour Soup which was the best I've had in Cambodia, but it was not "small." I had also ordered the River Fish w/ 3 Flavors which was absolutely wonderful (I highly recommend!) though huge and I couldn't finish it. My partner, who is Khmer ordered the Khmer Beef Salad which he said was perfect. The next night I got a Chicken Stir-fried with Lemongrass, Galangal and Garlic which was very flavorful, but had too much Lemongrass for my tastes (my partner said, "It's just the way it should be"). He got the Stir-fried Noodles with Beef and he said it was, "O.K." I have say that for each meal we had, the kitchen took WAY too long to get the dishes out to us. When you have 1, that's ONE, table you are cooking for, taking 40+ minutes to get out a couple of stir-fries is ridiculous! Every meal, including breakfast, was like that.......And it wasn't us because when they did have other tables to serve, they were taking way too much time. The second point is that to have no TV AND no Internet was problematic for me. I'm fine with only having one of those amenities, but I DO want one of them. If you want a very quiet getaway in a natural setting and I mean get away from the news, get away from entertainment, get away from crowds, the Memoria Palace is a great place to come too. A final word about Pailin. I was surprised at how beautiful Pailin is and I would recommend a visit to anyone. If I return there, it would be in December or January when the outlying roads would likely be passable, not the monsoon when the rivers were already raging which severely limited our access to the surrounding mountains.

Room tip: Room 9 is good
Date of stay: July 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank William C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Memoria Palace R, Owner at Memoria Palace & Resort, responded to this reviewResponded July 14, 2017

Dear William,

Thank you very much for taking your value time to write us a review. Your review is very important for us. There is no cable TV in each room but for your entertainment, we are pleased to offer our guests a wide selection of DVD movies that you and your family may enjoy free of charge from the counter. Also about WIFI, normally it is pretty good but we will check it again with EzeCom. Thank you very much for advising us. in the last few weeks, our cook were on leave and kitchen was not full and we are very please to informed you that from this week onward, we have full staff at kitchen.

We would like to thank you for your recent stay at Memoria Palace & Resort. It was truly a pleasure to serve you. and we are so happy to hear that you were satisfied with the accommodations and services we provided, and that everything was to your liking.

We are looking forward to host your stay again in the future and have a nice weekend!


Sincerely Yours,

Panhavuth LONG

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2017

We stayed here for one night as part of a cycle tour from Bangkok to Cambodia. The chalets were beautifully positioned in the bush and were very secluded. The pool was a very welcome relief after a hard day on the cycle. We had a set menu for dinner that night and it couldn't be faulted. It was a most enjoyable stay but sadly for only one night.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Diane R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Memoria Palace R, Owner at Memoria Palace & Resort, responded to this reviewResponded July 9, 2017

Dear Sir/Madam,

Thank you very much for taking your value time to write us a review. We would like to thank you for your recent stay at Memoria Palace & Resort. It was truly a pleasure to serve you. We are so happy to hear that you had a good time while staying with us at Memoria, and we are looking forward to host your stay again in the future.


Sincerely Yours,
Panhavuth LONG

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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