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“Hidden Gem”
Review of VR Takapuna

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VR Takapuna
Ranked #1 of 1 Hotels in Bayswater
Napier, New Zealand
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Hidden Gem”
Reviewed March 6, 2014

My wife and I stayed for three nights. Talk about a pleasant discovery. Check in was fast and friendly. Our room was clean, tidy spacious and well laid out. There is a kitchenette, lounge, separate bedroom and big bathroom. The location over looking the harbour was beautiful. Lots of walkways in the local area. The ferry to the city was only a short walk away while Devonport was only a short drive away. Starting the day with a complimentary breakfast was a nice. All in all we enjoyed our stay and it is a shame we have no discovered it earlier. Will stay again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian58_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Takapuna, responded to this review, May 5, 2014
Dear Ian58_12,

It was our pleasure to have you as our valued guest and we thank you very much for your valuable feedback. We are delighted to know that you would love to stay with us again.

We look forward to welcoming you soon and offer you a yet another delightful experience.

Thank you,

General Manager,

Auckland Takapuna Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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594 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (206)
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English first
Southport, United Kingdom
Level Contributor
82 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 6, 2014

Very please with this accommodation, great location, easy to find on the Auckland harbour, good parking places, room had great view of harbour, well appointed spacious with own balcony, good sized bathroom with hidden washing machine, good sized bedroom and large living and dining area with well designed kitchen, wish we could have stayed longer!

Room Tip: complimentary continental breakfast offered!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baxterseacow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Takapuna, responded to this review, May 5, 2014
Dear Baxterseacow,

We really appreciate your valuable feedback. We are glad that you enjoyed your stay with us and we were equally delighted to have you as our valued guest.

We will be looking forward to welcoming you again and making your stay more enjoyable.

Warm Regards,

General Manager,

Auckland Takapuna Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
388 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed March 4, 2014

Unique location. Panoramic view of Auckland. 2 minutes walk from the ferry and in the city center of Auckland you can be in 15 minutes. The apartments consist of two rooms, extremely comfortable. Service is exceptional. We were the first time in Auckland and a receptionist helped us to rent a car. She bought us ferry tickets. Great service is also at the restaurant. aprox. the minute walk from the hotel is a place you can rent a windsurfing board.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T0urist7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Takapuna, responded to this review, May 5, 2014
Dear T0urist7,

We appreciate your valued feedback and thank you for taking time to post it. It was an equally delightful experience for us to have you as our valued guest.

Your valuable feedback is very encouraging and we look forward to welcoming you soon,

Kind Regards,

General Manager,

Auckland Takapuna Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburton, New Zealand
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 3, 2014

3 of us stayed in a 2 bdrm unit which was perfect for our needs. Plenty of positives - wonderful views, daily free ferry trips to the city, very helpful staff, really comfortable beds, complimentary breakfasts, and we also enjoyed the Sunset Lounge meal. Overall great value. Only negative was that the 'fresh' teatowel was really dirty - was certainly not in keeping with the rest of the hotel which was spotless. Would certainly stay here again

Room Tip: We stayed in Rm 306 - great views, very quiet.
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HCICACSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Takapuna, responded to this review, May 5, 2014
Dear HCICACSC,

We thank you and appreciate you for your valuable feedback. We are glad that you enjoyed your stay with us and would love to stay with us again. We were equally delighted to have you as our valuable guest.

I would like to assure you that we have taken appropriate actions to avoid re-occurrence.

Kind Regards,

General Manager,

Auckland Takapuna Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester England
Level Contributor
83 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed February 24, 2014

Takapuna Oaks is situated in a very quiet area of Bayswater overlooking Auckland harbour. The staff members were all friendly and helpful. The Sunset lounge & restaurant on the 3rd floor is very well situated for sundowners and evening meals whilst the breakfast is a very adequate continental and is served on the ground floor. Hot items are available at a supplement.

There is a ferry to the city just 10 minute easy stroll from the hotel and we were provided with free return tickets (saving about $20 per day). The ferry took 10 minutes. The ferry schedule is half hourly during rush hours – hourly for the rest of the day.

Free wifi is included in the room rate.

The gardens are pleasant & well kept & there is free parking on the property.

It is an old building and whilst it is refurbished there are many deficiencies which could and would make it a superb venue.

Whilst it has a dishwasher and washing machine/combined dryer, there is only a small hob with a mini oven/ grill. Little things like only 5 coat hangers in the wardrobe show a lack of thought in preparing the room. There is aircon in the living room but not in the bedroom. The Queen sized bed although comfortable for one is very soft and bouncy. European style duvet, 2 pillows each & spare pillows/blankets available in the walk in cupboard.

The shower is adequate rather than ample but is a wet floor version (apparently) in all the rooms of the hotel. Good for the disabled but unpleasant for many people. Talking of which the shower has substantial safety rails which are the best we have seen anywhere in the world.

The safe is good to have but it is very small & a struggle to store all valuables & papers, certainly not laptop size.

The Downside: It is a fair way from Auckland airport and the transfer is a minimum of $65 for a couple. (Arranged by the hotel). It takes well over an hour in rush hour and some 45 minutes in quieter times.

However we would certainly stay here again - away from the noise of Auckland city. The convience of the ferry, really makes a stay at Takapuna Oaks a very good option.

Room Tip: Pay the extra and have a harbor view.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greylady2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Takapuna, responded to this review, March 2, 2014
Dear Greylady2,

Thank you very much for taking time to post your valued feedback. We are glad that you enjoyed your stay with us and also were able to take benefit of our complimentary services.

We value your feedback and have noted your concerns very carefully. We assure you that appropriate steps would be taken further enhance our guest's experience with us.

It was our pleasure to have you as our valued guest and we thank you very much for your valuable feedback. We are delighted to know that you would love to stay with us again.

We look forward to welcoming you soon and offer you a yet another delightful experience

Warm Regards,

General Manager
Auckland Takapuna Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 22, 2014

Stayed here recently in a one-bedroom harbour view apartment. Extremely clean and well maintained accommodation. Very impressed by the size and layout of the room. Close to ferry and an easy trip across the harbour into the city. Breakfast included and and more than ample. However, there are not that many restaurant options nearby which is worth knowing if you wish to dine out during your stay. We did drive at least 10-15 minutes to the nearest restaurant strip. Some smaller take away options within a 5 minute drive.

Only one negative that I feel compelled to mention. When our room was serviced a large bag of groceries went missing. I did report this to reception who tried to help me locate it (which I appreciate) and denied it would be due to their staff...but as we had our room serviced in our absence, there is only one explanation, that someone at the hotel took the bag. We feel lucky it wasn't anything more valuable, but if you offer room servicing you do need to ensure that guest belongings are secure. I mention this only to warn other guests to be careful when the rooms are serviced.

Room Tip: Harbour view rooms on top floor are lovely.
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SydneyMojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Takapuna, responded to this review, February 24, 2014
Dear SydneyMojo,

It was our pleasure to have you as our valued guest and we thank you very much for your valuable feedback. We are glad that you have a pleasant stay with us

We have noted your concern very carefully. I would like to assure you that we have taken appropriate actions to avoid re-occurrence.

We look forward to welcoming you soon and offer you a yet another delightful experience

Warm Regards,

The General Manager,
Auckland Takapuna Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 17, 2014

We rented a car at the airport and used this hotel as our base for visiting Aukland. We highly recommend staying here rather than in the central part of the city for several reasons: free parking, free wifi, easy (5 minute walk) to the ferry terminal and free passes on the ferry. Our suite was spacious and had a fine little kitchenette. Staff were helpful with suggestions for dining out and they even kept a big bag for us while we went touring in a camper van for 3 weeks.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank svMadcap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, General Manager at VR Takapuna, responded to this review, February 21, 2014
Dear svMadcap,

Thank you very much for your encouraging feedback. We truly value your feedback and are glad that you enjoyed your stay with us.

We always make an effort to delight our valued guests like you.

We wish to welcome you soon and offer you a delightful experience during your next stay with us.

Warm Regards,

General Manager,
Auckland Takapuna Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about VR Takapuna

Property: VR Takapuna
Address: 1 Beresford Street, Bayswater 0622, New Zealand (Formerly Auckland Takapuna Oaks)
Location: New Zealand > North Island > Auckland Region > Bayswater
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Bayswater
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — VR Takapuna 4.5*
Number of rooms: 32
Official Description (provided by the hotel):
Experience 5 Star luxury by the sea in the newest Takapuna Hotel accommodation site. Situated oceanside between Takapuna and Bayswater, this new, fully serviced, boutique apartment hotel will exceed all your expectations. Auckland Takapuna Oaks offers fully self-contained 1 and 2-bedroom luxury apartments, just 10 minutes by complimentary ferry from Auckland City Center / VIADUCT HARBOUR. Free Wi-Fi is available throughout the property as well as continental breakfast per person. Lounge access with stunning views across Auckland Harbour is its true unique factor. All guests have complimentary gym usage and a Shuttle Service - to and from the Bayswater Ferry Terminal. Our property is truly something special in Auckland.Auckland Takapuna Oaks offers unique, spacious conference facilities. Offering flexibility and a range of accommodation and catering options to make your next event stand out from the rest. ... more   less 
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Also Known As:
Auckland Takapuna Oaks Hotel Bayswater
VR Takapuna Auckland/Bayswater

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