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“Could be better!”
Review of VR Takapuna

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VR Takapuna
Ranked #1 of 1 Hotels in Bayswater
Hook, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Could be better!”
Reviewed March 4, 2013

This is a lovely hotel, and the staff are exceptional in their care. Unfortunately I cannot give it 5 stars as it is almost impossible to sleep because the rooms are so hot. There is no air conditioning and the temperature of our room was horrendous! What a shame when they have worked so hard in other areas. Would we go again? Only if they rectify this issue!

Room Tip: Don't choose a room on floor 1! Like an oven
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh A, General Manager at VR Takapuna, responded to this review, March 6, 2013
Dear Valued Guest,

Thank you for sharing your experience. We are glad to gear about our efficient and friendly staff and other services offered by the Hotel.
We wish to inform you that our Harbour view rooms are fitted with Air-conditioner and very shortly we will be adding this feature to all other type of rooms.
We appreciate your feedback and assure you of our best services at all times.
Thanking you and look forward to welcoming you again in future.
With kind regards,
Rajesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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599 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Melbourne, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 3, 2013

nice and clean, quite rooms, a bit outdated though
friendly staff and management
excellent view and free ferry tickets, ferry is just around the corner
the ferry trip takes 8 min to the downtown Aucland
Good selections of fruits for the breafast
We will stay again

Room Tip: top floor with the view
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andre C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh A, General Manager at VR Takapuna, responded to this review, March 6, 2013
Dear Valued Guest,
We thank you for having taken your valuable to provide your feedback. We are glad to hear that you embraced what we offer here in our property. We pride ourselves on our efficient and friendly staff.

Please stay in contact with us and we look forward to welcoming you again in future.

Thanking you and assuring you of our best services at all times.

With kind Regards,
Rajesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merrick, New York
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 1, 2013

We loved this converted old folks home. We choose this hotel because we're not big city fans and while we wanted to visit Auckland, we didn't want to be in the middle of it. The room had it's own washer/dryer which was nice and the ferry to Auckland was great too! This was the only place we stayed that felt like we could live there.
During our stay we ate at the restaurant and had a terrific meal.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeannine-and-Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh A, General Manager at VR Takapuna, responded to this review, March 6, 2013
Dear valued Guest,
We thank you for taking your valuable time to provide your feedback. We are glad to hear that you had a very positive experience and enjoyed our great location, room and our efficient staff and the food.
Please stay in touch with us and we look forward to welcoming you again in the future!
With warm Regards,
Rajesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Townsend, Washington, United States
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 27, 2013 via mobile

When we arrived at the airport close to midnight and tried to navigate our way to the hotel, I questioned my decision to book here. But the next morning when we found out we could catch a free ferry into town, we decided it was a good move. We liked having a washing machine available,as well as Internet, but like other guests were disappointed the Internet was only available for one device. Breakfast was a bit disappointing as we had been traveling in Asia and had amazing breakfast buffets, but hey we were in NZ now. The staff was helpful, and overall, we think this was a good place to stay.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NancyV883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh A, General Manager at VR Takapuna, responded to this review, March 16, 2013
Dear Valued Guest,

We thank you for your stay with us and appreciate your feedback.
It is our continuous endeavour to provide our best services to all are Guests. You will appreciate that we are the only hotel that provides complimentary Light continental Breakfast, free return ferry tickets and we do provide more than 1 card to all our guests.
We sincerely apologise for the lapse of having provided only 1 card at the time of check in and have briefed all our staff accordingly.
Please do keep in touch with us and we look forward to having you stay with us again in the future.

With kind regards,

Rajesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 24, 2013

Booked Premium 2 bedroom apartment with Harbour View- had a view of the car park, other apartments & some water - NOT the beautiful images shown on the site. Website very deceiving!
Waited 20mins in HOT corridor (no aircon in common areas or level 2 rooms) after being checked in as the room wasn't ready. Asked for a room that was ready with a view we were expecting, told we could move, dragged all luggage + 2 kids only to be told we couldn't. No communication between staff, had an excuse for everything, felt staff talking about me because I voiced my concerns (very unprofessional) who never once said hello/goodbye at any time during our stay. Rude.
Breakfast very basic served on ground floor looking onto the car park, ran out of food/plates on one morning, staff helped themselves to coffee.
Overall place had an uncomfortable feel to it and guests are not their priority considering the amount they charge! A nice area to stay but book somewhere else to avoid disappointment.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sophiecurn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham
Level Contributor
4 reviews
4 hotel reviews
Reviewed February 23, 2013

Very good accomodation at an excellent price. Stayed in a garden view room and got exactly what we asked for. Very efficient check in with all the information clearly explained. Free ferry tickets meant you got the views but were able to be out of the hustle and bustle for sleeping and could be over in central Auckland very quickly and easily. All the facilities were very clean and the kitchen area was well equipped - do agree that it was hot with no air conditioning but we knew that from reading the reviews and the breezes did keep it cooler with the windows open. Thoroughly enjoyed our stay and would highly recommend staying here - if we return to Auckland we would happily stay here again.

Room Tip: Garden view rooms are great value for money and you don't have to walk far into the gardens to g...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theoddcouple2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh A, General Manager at VR Takapuna, responded to this review, February 24, 2013
Dear Valued Guest,

We thank you for having taken your valuable time to share your experience. We are glad to hear that you embraced what we offer here at our property. Great rooms, Great Location and Great price- there are no properties in Auckland that can match what we offer.
Please stay in contact with us and we look forward to welcoming you again in future.

Thank you,
With kind Regards,
Rajesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
488 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 378 helpful votes
Reviewed February 22, 2013

I stayed a year ago and was upset that they only gave Internet access to one device. This time they handed us 2 cards each for each day. Must have listened. We were not happy with our room when we arrived. We walked in and it was dark and not as spacious as we remembered. Actually, they should not have the curtains drawn when giving out keys to new guests. The room was really fine. We appreciated the ferry tickets to the CBD and found Takapuna a much nicer base than Auckland itself. 5 minutes walk to the ferry and a 10 minute ride brings one closer than most downtown hotels.

Room Tip: I would think that room 211 would be a good bet. We had 205 which is behind reception and near the e...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coylum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh A, General Manager at VR Takapuna, responded to this review, February 24, 2013
Dear Valued Guest,

It is great to hear that you were able to take advantage of our central location and explored the city. We appreciate your feed back. Please stay in touch with us and we look forward to welcoming you again in future.

Thanking you and assuring you of our best services at all times.
With Kind regards,
Rajesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about VR Takapuna

Property: VR Takapuna
Address: 1 Beresford Street, Bayswater 0622, New Zealand (Formerly Auckland Takapuna Oaks)
Location: New Zealand > North Island > Auckland Region > Bayswater
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Bayswater
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — VR Takapuna 4.5*
Number of rooms: 32
Official Description (provided by the hotel):
Experience 5 Star luxury by the sea in the newest Takapuna Hotel accommodation site. Situated oceanside between Takapuna and Bayswater, this new, fully serviced, boutique apartment hotel will exceed all your expectations. Auckland Takapuna Oaks offers fully self-contained 1 and 2-bedroom luxury apartments, just 10 minutes by complimentary ferry from Auckland City Center / VIADUCT HARBOUR. Free Wi-Fi is available throughout the property as well as continental breakfast per person. Lounge access with stunning views across Auckland Harbour is its true unique factor. All guests have complimentary gym usage and a Shuttle Service - to and from the Bayswater Ferry Terminal. Our property is truly something special in Auckland.Auckland Takapuna Oaks offers unique, spacious conference facilities. Offering flexibility and a range of accommodation and catering options to make your next event stand out from the rest. ... more   less 
Reservation Options:
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Also Known As:
Auckland Takapuna Oaks Hotel Bayswater
VR Takapuna Auckland/Bayswater

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