I stayed two nights and found the place to be average. The sign at reception says free wifi Internet but there's no Internet to be found unless you hang around the lobby. The following is a letter that I sent to them after my stay there. It pretty much sums up the experience.
Well, thanks for nothing! I stayed at your hotel for 2 nights and paid cash (saving you the VISA fee) and unfortunately left a book behind that my wife gave me for my birthday. It turns out that this book is worth around $30. I called your reception and was told that it was there but it seemed that it was going to be a hassle and the "boss may not be happy about somebody having to go to the post office". Really? I just got the card in the mail today that it was sent COD with a $21 pick up fee! This book would have cost no more than $5 for you to send which is around the fee that I saved you by paying cash. I could have given you this $5 with my VISA card over the phone By the way, I worked it out that the book was left there on my first nights stay and not mentioned to me when I booked later on for the second night. Again, thanks for nothing!
There you have it, where has the service gone these days? $200 worth of business and no customer service for it. My ne t stay in Adelaide will not be at the Marion. There are other places for around the same price with excellent service...try Hotel Minima in North Adelaide.
- Official Description (provided by the hotel):
- Open 7 days from 8am - Accommodation 12 well presented rooms with en-suite bathrooms. 2 Bars - Bistro - Breakfast - Lunch - Dinner served daily - Function rooms - Quality Food & Wine - Browse Bottle Shop / Wine Store - Onsite Gaming Room - Live Entertainment Marion Hotel gateway to the Fleurieu Peninsula & Kangaroo Island Sealink - Marion Road just 4 km south of Cross Rd **Distance from *City - 12km *McLaren Vale - 30km *Airport - 10km *Adelaide Oval - 12km *Cape Jervis - 96km (KI Sealink) *SA Aquatic & Leisure - 4 km *Finders Uni & Medical Centre - 3km *Westfield Shopping-town Marion - 3km *Glenelg Beach - 7km ... more less
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