We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly staff and clean accommodation”
Review of A K WEST Motel

A K WEST Motel
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
A K WEST Motel
Ranked #3 of 4 Hotels in Henderson
Reviewed May 21, 2013

We stayed here for 3 nights recently, for a wedding. Because of a flight delay we didn't arrive until 1am! They waited up for us so they could let us in! Were friendly when we asked directions or advice.
Clean and comfortable room.
Clean communal cooking and eating area.

Room Tip: All ground floor rooms. We were on the road front and had no problem with noise. The rooms that open...
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank madjik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (27)
There are newer reviews for A K WEST Motel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

20 - 26 of 27 reviews

Reviewed March 14, 2013

Efficient, clean, basic, but little else to recommend. Not a resort accommodation but price reflects.
Suited as a short stopover travelling north or south. Charge for Wi-fi was an irritant. Would have liked more facilities in room rather than using a communal area for snacking.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PatW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2012

This motel has good location for those that plan to travel to Waitakere and the western cost, as there are almost now accommodation options there. The price for the rooms (we had two) was reasonable. They have dining room with cocking facilities which was helpful (since there are no coking facilities in the rooms). The rooms were generally clean, except the carpet which seem old with a lot of spots, we also found a cloth below our bad that was not belong to us..It seem that the hotel have great potential but somehow the owners have difficulties to manage it well; the garden is hardly managed; there was a big playing room (which was excellent option for us with small kids) but the person in the reception said it’s a conference room (tough trough the glass you can easily see that it is playing room...) pity , they could have made our stay much mote joyful

  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DAG4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2012

More like a hotel than a motel. Quiet, clean & comfortable. Courteous, helpful & friendly staff. Great location, opposite Stuges Road train station and within walking distance of Henderson shopping centre and downtown. Laundry facilities. Offered use of kitchen plates, cutlery, microwave and fridge. Felt secure leaving car in parking area. Excellent experience wouldn't hesitate to recommend. P.S. The fruit market next door has fresh fruit ice-cream to die for!
Thanks AK West - The Blairs from Canada

Room Tip: We had a room that faced the inner courtyard which gave us more privacy.
  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2012

This was the second time staying here during our trip to Auckland. The layout of the place is ok as we used the kitchen/lounge area both times to cook our meals. Would tell people about the place as it was very clean and tidy.

  • Stayed: March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

We booked 15 rooms here for ourselves and our wedding guests over a weekend as we were getting married at nearby Cassels wedding venue. This was the only accommodation in the area that suited our requirements and despite having reservations about the motel beforehand, it worked out very well. The owner is very friendly and helpful, both via email in the planning stages and during our stay. The layout and facilities of the motel accommodated what we wanted and with a group booking we got a discounted rate.

The motel has two wings, one along the front by the road and another wing going towards the back of the property where the majority of rooms are and which we booked out. The day before our wedding we wanted to hold an afternoon/evening BBQ so all guests staying here could meet up and get to know one another before the big wedding day. The large kitchen/lounge area and outdoor garden/pool area were great for this - we couldn't find another motel/hotel in the area that allowed such a get together. We were able to bring all our own food and use the motel's fridge, BBQ, cutlery and plates with no problems.

On the day of the wedding we got ready at the motel - we made sure we and our parents had the best rooms along the pool/garden and they were plenty big enough for hair/makeup, etc. We organised a bus from local company Ritchies to transport guests to the venue Cassels and back again. It was great that our guests could meet for breakfast, etc in the lounge/dining area (we brought our own food) rather than keep to their rooms.

Having seen a number of rooms I can say that the room layouts and bathroom setups do vary - some better than others. I was pleasantly surprised that being a motel the rooms were cleaned each day with beds made and new towels if needed. The motel could certainly make improvements to attract more guests, such as update the furnishings in the communal areas, dining area, etc, and keep it tidy and uncluttered. When we first checked out this motel a year before our stay the owners stored their ride-on lawnmower in the dining area, but thankfully this was gone when we stayed. The garden/pool area was nice with a few of our guests using the pool, but could definitely be improved by hiring a gardener now and then.

I would recommend this motel to anyone interested in using it the way we did, i.e. to accommodate a wedding party and holding a pre or post wedding family get together.

Room Tip: Avoid rooms at the front of the property as these are by the main road. The best rooms are along th...
  • Stayed: February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Dizzysquid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2012

The motel was clean and inviting. The reception people were most helpful, giving us advice on where to eat locally, and meeting any requests we had, such as crockery and an ironing board and iron. It is a handy place to stay if visiting the west coast of Auckland and the Waitakeres.

There are some downsides. First it is not what we normally expect a motel to be, and I would be better described as a hotel. There was no information pack in the room to tell the guest anything about how to get out in case of fire, the services available at the establishment, where to eat, what to do etc, all things I have found in motels in NZ. It seems that they do have a breakfast option but there was no information to say that they had breakfast available.

The room had no crockery outside of 2 cups and saucers, so had to ask for some so that we could have breakfast. It also did not have a toaster, as is normal for a motel but not a hotel. The room has a single and double bed, but I would be very careful in winter, as the single bed is placed right up against the only heater in the room. If the heater was switched on, there would be a high risk of fire. There is no air conditioning, and the room got very stuffy after a while, and we had to open the windows to get some air, then close them to let the room warm up. The windows were fitted with security sashes, but one had broken off the window, and in the area security needs to be better.

The walls must not be built to the standard of many motels I have stayed at. We could hear people walking around in the room above, and could clearly hear music from a house across the road, about 50m away.
They do have Sky TV, but where most motels and hotels will have at least the basic package, the only channels are 4 sports, one movie and Disney. They also have WiFi but at $3 per hour it is quite expensive. The website says it has a large carpark, but on the day we stayed, over half the carpark was locked off behind gates and car parking was very limited to those outside the front of the establishment, and with a function on at the same time, car parking was at a premium.

Overall it was an ok place to stay, but it needs to lift it's game on some of the basics we expect of a motel, but as a hotel it is quite adequate. If the owners want it to really be a motel, I would suggest that they supply crockery and a toaster at least, although most motels will have a microwave as well. If not then it should be rebranded as a hotel.

They should also a) open up Sky to provide channels such as Discovery, etc which comes as part of the Sky basic package, b) open up the other carparks for better and more secure parking, c) extra pillows would also be welcome for those who want more than one pillow to sleep on.

I would recommend that the owners remove the single bed, and wonder if the Fire Service have ever checked for fire safety there.
Generally not as good a value as other motels for the nightly rate which could easily be fixed if the owners did not cut back on small features, did a little bit of maintenance and provide more information in the room.

Room Tip: Ask for a room away from the front if you want some quiet. If you want your own breakfast, ask for...
  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank davec50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Henderson
0.8 mi away
Quality Hotel Lincoln Green
Quality Hotel Lincoln Green
#1 of 1 in Waitakere City
144 reviews
7.8 mi away
Kiwi International Hotel
Kiwi International Hotel
#32 of 66 in Auckland Central
702 reviews
6.5 mi away
The Surrey Hotel
The Surrey Hotel
#50 of 66 in Auckland Central
186 reviews
Show Prices
Show Prices
Show Prices
6.9 mi away
Abaco On Jervois
Abaco On Jervois
#2 of 66 in Auckland Central
319 reviews
4.6 mi away
Heritage Collection Waitakere Estate
0.6 mi away
Quest Henderson
Quest Henderson
#1 of 1 in Henderson
76 reviews
Show Prices
Show Prices
Show Prices

Been to A K WEST Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about A K WEST Motel

Address: 65 Swanson Road, Henderson, Auckland, New Zealand
Location: New Zealand > North Island > Auckland > Henderson
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Henderson
Price Range: $105 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — A K WEST Motel 3*
Number of rooms: 20
Official Description (provided by the hotel):
We would like share your dreams of Love, Liberty, and the Good Life. A K WEST Motel delivers 'Heart to Heart' service to each and every guest. Our staff will provide the best service for your cosy and pleasant stay. Come alone or bring your family with you, stay here for a night or for weeks, stay here while on business trips or at some kind of conference - either way our motel is the best possible home. Spacious executive accommodation in the heart of Waitakere Vineyards. (20 vineyards within 15min/18.5km. )Quiet location surrounded by residential houses. 21 newly refurbished (2008) units with quality furnishings.Close to park and vege shop.Sturges Train Station (500m, route west)Wave Waitakere City Aquatic Centre (3min / 1.4km)Trust stadum (5 min / 2.6km)Waitakere Hospital (2 min / 1.3km)Cassels (10min/ 8.6km)Morrison Funeral (3min / 2.7km)Davis Funeral (4min / 3.7km)Unitec and Waitakere city council (3min / 1.4km)Auckland CBD (20min / 17km)Auckland Airport (30min / 31km) ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Booking.com, Hotwire and TripOnline SA so you can book your A K WEST Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
A K WEST Motel Henderson, Auckland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing