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“A Cozy Place to Stay in Baler”
Review of Costa Pacifica

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Costa Pacifica
Ranked #1 of 1 Hotels in Baler
Davao City, Philippines
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“A Cozy Place to Stay in Baler”
Reviewed March 30, 2014

We stayed at Casita de Bahia room, which is approx. 250m away from the main bldg. ( they provide shuttle if dont want too walk).In front of our room has its own pool. But we also stayed the the main bldg since the kids prefer the pool there. I can say this place is great for family with kids since it is creatively designed. Service is jus okay. Room i clean breakfast Buffet us great!

Room Tip: If you want privacy, you may want to stay at Casita de Bahia room.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ClairetheTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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413 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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English first
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 18, 2014

Their sales/reservations team was painful to deal with -- very disorganized and just RUDE. I was asking how I can pay for the rooms I reserved (I wasn't even complaining or saying anything negative) and their sales manager Duchess was YELLING at me at the phone incoherently like I was inconveniencing her with my booking!!! She even gave conflicting rates and explanations on why the rooms that have been held for us was either not available or was more expensive a day later when it had been put on hold for us already. I've never come across service industry staff that was anywhere as rude as this woman and I've stayed in a large number of accommodations from B&Bs to 5-star hotels. It was a pre-planned trip so we had no choice but to go ahead with the booking as other hotels in the area were booked.

The rooms are clean and spacious and the food, despite the speed, is quite good as expected since the hotel is managed by a group that owns restaurants in Manila.

For the price of the rooms, the service is quite slow and poor, and it seems the staff don't communicate to each other when serving customer requests. It took them nearly an hour to serve lunch to us when there were only 2 or 3 parties in the restaurant mid-afternoon.

The staff is very friendly and they mean well but need a LOT more training -- you had to push your way through a crowd at check-in and unless you make your presence known, they wouldn't really attend to you.

I'd really give it 1.5 stars (had to round up to 2) -- 0 stars for the experience with their sales team and 3 stars for the hotel itself.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank mmmccc205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 15, 2014

We celebrate 11th yr anniversary at Costa Pacifica Baler and we never regret that we choose them.
Accommodating and friendly staff they smile all the time, we arrived 7:00 am and a shuttle was already there good thing they allowed us to check in early despite of 2:00 pm check in time. the room we booked is at Casa Bahia which is walking distance from the main hotel, the room has a minimalist design but has a pleasant feeling. we really love their lobby interior it has a relaxing feeling they provide complimentary hot towel and buko juice for the arriving guest.
Breakfast buffet is superb! we thought that for us it was ala carte because that's what written in the email.

We also avail their in-house massage service in our room exactly 10:00pm they arrived the massaged is just ok it's like a typical pinoy massage which is 'tangal lamig hagod' but we feel relaxed after that even though we were uncomfortable because we were lying at the bed with no face-hole and no sounds at all we suggest the the masseuse should bring a mini mp3 with relaxing sounds :) i hope that they also has room secluded for massage only :)

Overall it's a memorable 11th year Anniversary for us we recommended this Resort in Baler :)

Room Tip: Casa de bahia is walking distance to the main hotel choose a room that has a garden front compare to...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rishfleur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 10, 2014

Good thing :

The staffs are friendly... hotel.
Hotel clean
Free shuttle to anywhere - baler
fresh buco :)

Bad Thing :
Restaurant --- ala carte - a bit expensive
Pool is just so so so.


Since breakfast buffet is inclusive... its okay :) Nothing spectacular except for unlimited fresh buco :)

Beach - not that nice unless you are a surfer.

Tips : try asking shuttle to send you guys to Manuel L. Quezon's house just near the resort and to
Gerry Shan restaurant - buffet for only P185
try their aurora suman. -- very good. Can buy around P60 to P100 per 10pcs.
try surfing for P300 / hr.
Ask how to get there thru the cement road. We used gps map and ended passing thru Nueva Ecija - Aurora highway thru the mountains - so dangerous, rough road and cement, slippery and single lane.

Room Tip: You can see thru the curtains on the rooms near the pool. I suggest either they replace the curtain...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 9, 2014 via mobile

Clean rooms and comfortable beds. Too friendly and accommodating staff. Has a shuttle which services guests available almost at any time for pick up & drop around Aurora. Food is toooo pricey - not apt for taste and quantity. If you are looking for a place to relax, this is not the place. Common areas can only hold few guests. You can easily feel the crowd because there's just one area for everyone and everything. Restaurant is next to the pool then the beach. Not recommended if you like a quiet place to spend your vacation / enjoy walking around. Not even for surfers because there are cheaper accommodation nearby if you are just after surfing. Overall, the resort is bit pricey compared to other good resorts around Batangas/Ilocos. But I guess this is the most decent one in the area.

Stayed March 2014
Helpful?
Thank itccchy_feet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lillesand, Norway
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 8, 2014

we enjoyed so much our stay in this hotel. It's very new, clean and the rooms are complete with all amenities. The room we booked have a sliding door going to the pool and we have the nice view of the ocean. It's so perfect! The facilities are very nice, we like the buffet breakfast and all the staff make sure they comply to everything we requested. They are very friendly and smile all the time, The service is really really superb. We are looking forward to have a vacation in baler because of costa:)

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mymy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
392 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 546 helpful votes
Reviewed March 8, 2014

Costa Pacifica is no doubt the best resort in Baler Aurora. Located in Barangay Sabang Baler, the resort commands an expensive yet comfortable and luxurious accommodation complimented by courteous and service-oriented staff. The resort itself was impressive, from lobby, check-in counter, the coffee shop and restaurant, one will get awed by architectural designs and well appointed furniture. The landscaping was captivatingly beautiful matching the two swimming pools facing the bay. Our room, a Pacifica Premiere, on the second level with balcony overlooking the ocean was spacious with minute details and best beddings in town. At 7,300 pesos a night - tax and service charge inclusive - it included welcome drinks, bus transfer to and from the resort, buffet breakfast, free use of swimming pool and other amenities. I find it more reasonably priced than the expensive resort in Albay and the one in Puerto Galera.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelBug1469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Costa Pacifica

Property: Costa Pacifica
Address: 80 Buton Street | Barangay Sabang, Baler, Luzon 3200, Philippines
Location: Philippines > Luzon > Central Luzon Region > Aurora Province > Baler
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Baler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Costa Pacifica 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
Costa Pacifica is a chic lifestyle resort located along one of the top surfing beaches in Baler. Apart from its 106 well-appointed suites, most with views of the beach, Costa Pacifica's facilities include the Beach House, and event spaces for up to 150. ... more   less 
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