We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A relaxing escape”
Review of Costa Pacifica

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Costa Pacifica
Ranked #1 of 1 Hotels in Baler
Reviewed November 4, 2013

Costa Pacifica has a great resort vibe. If you are looking for a nice getaway, this is the perfect place to be.

Rooms are large and airy. Pool area has comfortable lounge chairs, and overlooks the sea.

Food is great, I highly recommend the buffet. Dessert and pastry options are just ok - but then again, I have a very hard to please palate when it comes to sweets!

The only thing I would improve on would be service. Since the resort is relatively new, the staff seems a bit overwhelmed by the volume of guests. Room service takes hours.

They offer options for tours which are worth going to. Again, there was a little misunderstanding with the front desk with our tour details, but this is something that they could improve on in the future. They also offer surfing classes although you have to bring your own rash guard.

Overall, a good place to go to with friends and family.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank M V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (432)
Traveler rating
Traveler type
Time of year
Language
  • More languages

424 - 430 of 432 reviews

Reviewed November 3, 2013

It's a monday right after a long weekend. I do not like mondays in general but especially after a long weekend. It's a good thing I had a very nice long weekend. I still stand by my hypothesis that unplanned, last minute vacations are always the best ones. This one was slightly planned but in a very short amount of time. I was also with great company so that was probably 3/4 of the reason.

We took the Genesis Joy Bus to Baler which meant inclined seats and a more comfortable ride. The bus terminal was in Cubao and we got there a bit early so we had to go around Edsa and the back streets for one round since they only allowed boarding 3o min before departure. The bus was scheduled to leave at 1 am and boy, did it leave at 1 am on the dot!

It was a pleasant ride- i was half asleep half of the time- I would have probably slept the whole way through if i weren't seated in one of the 4 seats in the last row of the bus which meant that the seats cannot be inclined. So if you can, choose a seat in front or in the middle- just not the last 4 rows. They said the bus was a spare bus that is why there were four seats in the back row that are that way. No big deal. Tolerable.

At approximately 4:30 am, i heard this sound and the bus stops- this apparently happens only once in a blue moon, according to our bus driver, our bus broke down. Yes, in the middle of nowhere without phone signal, our bus broke down. Good thing there were two other Genesis buses that passed by and tried to help our driver as he tried to fix our bus. It was also raining so I felt bad for our driver but I was also thinking that this is how horror movies or action movies start. An hour after, he managed to get us out of the situation.

We arrived in Baler's bus terminal at around 6:15 am where our ride to Costa Pacifica was waiting. The bus terminal isn't very far from the hotel and we stepped in about 15 min later. The hotel reminds me of another bigger hotel in Boracay but this one is more colorful, and gives a vibe that is more fun and candid. One of my friends mentioned that it reminds her of W (in a smaller scale) Bali.

The food is pretty good. Although there are hits and misses, overall, I would say that there are more good selections that bad in the menu and the buffet always had something that made it interesting. There are also some other restaurants, not as refined as Costa Pacifica's, along the boardwalk but on this trip, we only ate in the hotel. We tried going to Hungry Surfer next door, but the wait was going to be 2 hours. Nope.

The hotel pool was nice and clean the whole time and here is the clincher- they had toys all over! Beach balls, volleyballs, floaters. . . fun fun fun. . . and they even had badminton rackets and a table tennis/ping pong table- in short, if you get bored, just grab something and find someone.

(Learning to) Surf(ing) on Baler water is much better than zambales' and because there were comfortable accommodations, also much more comfortable. The beds were nice and toasty, the A/C was working; the ambience was stylish and fun.

Baler is a beautiful place so we decided on the 2nd day to explore beyond the hotel walls. Through the hotel's concierge, we arranged a van rental and a tour guide to bring us to Mother falls and Dicasalarin cove on the 2nd day. Although it was raining, we decided to go ahead with the hike to Mother falls. A rocky (literally) climb so caution must be exercised but a nice one nonetheless. The water was cold so i did not go in but some of my friends did and they said it was amazing. Worth it? Yes.

In the afternoon, after we went back to Costa Pacifica for lunch, we headed to the cove. If it were a sunny day, we would have preferred lunch (packed by the hotel) at the cove. Since the clouds conquered the sky that day, we decided lunch in a cozier, dry setting would be better. The drive to the cove was made beautiful by rice fields and when we were nearing the cove, we saw rock formations (lukso-lukso) and others that were picturesque. We even passed by a small falls where you can rappel from. Maybe next time we can do that.

Everything was going great until the last day when we had to check out. The long weekend crowd were mostly leaving on that day so check out was hectic. We were taking the bus again which was scheduled to depart from the terminal at 1 pm so we were in a bit of a rush to check out. I went downstairs to get the bills prepared for payment at around 12 noon. The staff was getting a bit panicky, the line was non-existent. It was not insane but it was a little unorganized. The bill came and then there was some confusion and/or miscommunication about the tour charges. We had to pay PhP 100 each person to go in the cove. When they asked us if we had a pass from the hotel, we said no. Supposedly, we were supposed to be given an entrance pass by the hotel. We paid the said entrance fee when we got to the cove. My friend who arranged the tour for us then approached (guest relations) when we returned to CP to ask for reimbursement for the entrance fee. It was agreed that they will give us the money back at billing.

Bill time came, and we were being charged an extra PhP 800 for the tour guide and driver and another PhP 500 for the cove entrance. Hmmm. There were some going back and forth about this until finally, at 1238 pm, guest relations informed me that they will no longer charge us for the cove entrance and instead she will just charge it to the guide because he did not explain it properly. I was uncomfortable with that so i asked my friends if we can just pay the PhP 800 to which they agreed and perhaps even the PhP 500 if this was going to be charged to the tour guide. When my friend who arranged the tour went up to the counter, the guest relations manager said that she will NOT charge the tour guides. What??!! But she just told me, not once, but twice that she will charge the PhP 500 to the tour guide. Eventually, we decided that it was just best to tell the tour operator that they should not pay the PhP 500 and we left it at that.

We made it to the bus and it was there after computing the cost breakdowns per person that we realized the discrepancy in the bill. Fortunately, it was resolved quickly by the GM of the hotel when I phoned him. We were charged the tour fee twice by mistake. There must have been some mistake in the hotel's billing system.

Overall, Costa Pacifica was great. Of course with the influx of guests on a long weekend, things are quite hectic. The hotel is new so a bit of patience and understanding, for now, may be needed. Still, YES, i recommend this hotel if you are heading to Baler. The hotel is the nicest there, and it is not relatively inexpensive. The drive is long but if you have the time, go and explore. . . :)

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Ant0inetteL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2016
Google Translation

Stayed: August 2016, traveled with family
Thank mybear2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2016
Google Translation

Room Tip: 有房間可看海,有房間可看花園。
See more room tips
  • Stayed: August 2016, traveled solo
    • Value
    • Location
    • Service
Thank edwinkwan2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2016
Google Translation

  • Stayed: May 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Vasilisatur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
8
Reviewed February 29, 2016 via mobile
Google Translation

Stayed: February 2016
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2015
Google Translation

Stayed: July 2015, traveled as a couple
Thank Белов В
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Baler
44.2 mi away
Microtel Inn & Suites by Wyndham Cabanatuan
112.6 mi away
Las Casas Filipinas de Acuzar
0.5 mi away
SeaCoast Inn
SeaCoast Inn
#14 of 35 in Baler
27 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Playa Azul Baler
Playa Azul Baler
#4 of 60 in Baler
18 reviews
0.1 mi away
Nalu Surf Camp
Nalu Surf Camp
#1 of 60 in Baler
24 reviews
0 mi away
No photo provided
Show Prices
Show Prices
Show Prices

Been to Costa Pacifica? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Costa Pacifica

Address: 80 Buton Street | Barangay Sabang, Baler, Luzon 3200, Philippines
Location: Philippines > Luzon > Central Luzon Region > Aurora Province > Baler
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Baler
Price Range: $83 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Pacifica 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
Costa Pacifica is a chic lifestyle resort located along one of the top surfing beaches in Baler. Apart from its 106 well-appointed suites, most with views of the beach, Costa Pacifica's facilities include the Beach House, and event spaces for up to 150. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Priceline, Agoda, Travelocity, Travel Book Philippines, Inc., Hotels.com and Orbitz so you can book your Costa Pacifica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing