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“Big dissappointement”
Review of Entrez

Entrez
Ranked #1 of 36 Restaurants in Kapellen
Certificate of Excellence
Cuisines: Belgian, French, Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed January 4, 2017

Everything started ok, until it became 'very busy' according to the owner (restaurant wasn't even full and they had 3 people working the floor).

Very rude and inexperienced service, no knowledge about the wines, food on the table before the wine.

A little advice to the owner:
1. It is not the customers problem that you are busy at one moment, you should anticipate that and make sure you have enough staff. You definitely DON'T blame your customers for it or ask the waiter (in front of the customer) to not spend too much time at our table.
2. When you charge that kind off money, the service should also be excellent at all times, busy or not busy!

    • Value
    • Service
    • Food
Thank Liesje_02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 - 10 of 160 reviews

Reviewed October 22, 2016 via mobile

Explendid care, great food top quality, ambiance, aperitiv well prepared , lovely desert , only fresh vegetables lovely wine

Thank Bbynight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2016 via mobile

Great atmosphere, exquisite food, tasty wines, friendly staff.
Only drawback is the lack of parking spaces in the neighborhood.

Thank Marnix V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2016

We come here on a regular basis and it's one of our favorite restaurants. The interior is very cozy and in summer they have a nice terrace. The food is absolutely delicious. On some days they offer a lunch menu which is great value. Don't come here for a quick bite, but take your time and enjoy. There is a large wine selection available with a good choice for house wine.

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Thank tkockx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2016

We went there to discuss a rather delicat subject. We did made reservation. Staff immediatly understood our issue and we got an utmost discrete table and they even left a two person table unoccupied besides us.

    • Value
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    • Food
Thank Marcel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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