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“Good location and breakfast, but lackluster room & staff”

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Clarion Hotel Wisby
Ranked #2 of 15 Hotels in Visby
Certificate of Excellence
San Diego, California
Level 6 Contributor
143 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
“Good location and breakfast, but lackluster room & staff”
Reviewed August 15, 2013

Located on the main square of Visby, everything is an easy walk and Avis is across the street. Our room had a nice view but was small with the bathroom a bit dated. Staff was courteous but a bit "sleepy" and one had to shake them to get them to do anything. Internet access was too weak to use in our room and weak in the lobby. Expensive for what it was.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuitNflipflops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena B, Public Relations Manager at Clarion Hotel Wisby, responded to this review, August 19, 2013
Dear SuitNFlipflops, thank you for commenting your stay. Service is always very important to us and our staff! We welcome your feedback above so that we can make sure to improve. We hope we get the opportunity to welcome you back at our hotel and give you service with passion! / Clarion Hotel Wisby
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863 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Malmö, Sweden
Level 6 Contributor
183 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed August 7, 2013 via mobile

This is a very good hotel when it comes to location in Visby. Booked a standard room and stayed in that first night. Very expensive and outdated decor and furnishure. However got upgraded the coming three nights in the newly renovated part of the hotel. This was very fresh, modern and worth the price. It was a double superior on top floor with view of the harbour and sunset. Thanks to the friendly staff for this upgrade! A minus in the bathroom is that there was only one knob to hang towels even though you have 4 towels. Nice comfy beds and quiet room. Good breakfast (plentiful) with nice staff. I have attached two pictures (collages) of room pictures.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank H75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena B, Public Relations Manager at Clarion Hotel Wisby, responded to this review, August 11, 2013
Hej H75,
Excellent, more bathroom knobs are coming up!
/ Helena, Clarion Hotel Wisby
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Glasgow, Kentucky
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 16, 2013

A brilliant, out of the way location for your summer holiday. There is a mix of history, great food and island magic to this place. For something that's just different, I recommend it. Even the trip on the ferry was something a little different.

Room Tip: The island of Gotland off Sweden might not occur to the average Australian, but it's a top spot...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cassandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carin S, General Manager at Clarion Hotel Wisby, responded to this review, July 18, 2013
We wish you a warm welcome back to Gotland and to our hotel !

Best regards,

Carin Sjöberg
General Manager
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Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 26, 2013

Nice hotel centrally located in Visby with friendly staff. We got a room on the fourth floor with a wonderful view over the city and the ocean. The room was not very big but it was clean and the bathroom was very nice with an oldfashioned toilet and bathtub. The bar is lovely situated inside the building but with an outdoor feeling. Breakfast ok but not fabulous. Some things ran out and it took quite some time before they were filled up again. If you wanted any special coffee from the espressomaker you had to pay 28 SEK extra... But overall a nice hotel well worth a stay.

Room Tip: Ask for a room on the fourth floor with a seaview
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Svala1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena B, Public Relations Manager at Clarion Hotel Wisby, responded to this review, July 8, 2013
Hi Svala1, thank you for sharing your feedback. Great to hear you enjoyed your stay with us. During high season (summer) breakfast can be pretty busy at some hours, therefor we try to recommened guest to come early. This will give you an opportunity to a more quiet breakfast with a full selection. Welcome back next time in Visby! / Helena, Clarion Hotel Wisby
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Stockholm, Sweden
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed June 24, 2013

Clarion Hotel Wisby is situated in the minddle of the Old town, walking distance to everything! Although this is an old Hansa-city, the hotel have parking place for your car. We stayed for two nights in the "brand new" part of the hotel - of course a very old building, but renovated to top standard. Our Delux room was a bit small, but instead it had a wonderful view over Visby and the sea. We visited the Spa and got some treatments - very good. Certainly the hotel can be recommended!

Room Tip: The higher up the better and with a view to the sea!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Farfar000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena B, Public Relations Manager at Clarion Hotel Wisby, responded to this review, July 8, 2013
Hi Farfar0000, thank you for sharing your feedback. I am happy to hear you enjoyed your stay with us and your room in the new part of the hotel! A warm welcome back to Clarion Hotel Wisby and Wisby SPA. / Helena, Clarion Hotel Wisby
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Lille, France
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 28, 2013

What I liked the most about this hotel was the hospitality. Extremely warm service from beginning till end. All the staff members here are very friendly; they took all the pains to make our stay comfortable. Rooms are modern, clean and beautifully decorated with things of need and paintings. I stayed here with my colleagues and really enjoyed a lot. Facilities are abundant and property is very stunning and well-kept. I will definitely recommend this place to my other friends.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena B, Public Relations Manager at Clarion Hotel Wisby, responded to this review, June 3, 2013
Hello Suzanne, thank you kindest for sharing your experience! Wow, it is great to read your feedback about the staff and how they made you feel, it is one of the most important things for us all here at the hotel. Hope to see you soon, a warm welcome back to Visby, Gotland / Helena, Clarion Hotel Wisby.
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Stockholm, Sweden
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 25, 2013

Wonderful bar but no service! Only 2 people in the bar at 8pm, but still after 30 min. we had not got anything to drink! 1 person was serving the bar, the reception and the telephone!! Even it was off season the service must be better.

  • Stayed April 2013, traveled as a couple
    • Service
Helpful?
Thank Agneta31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena B, Public Relations Manager at Clarion Hotel Wisby, responded to this review, April 29, 2013
Hi Agneta, thank you for your feedback regarding our Bar service. Just as you say it is a little bit special during off season, as Visby and Gotland sometimes gets very quiet. Still we should have provided better service in the Bar than it seems to have been from reading your review. We will certainly take this with us and make sure to be better next time! A warm welcome back next time you are in Visby. / Helena, Clarion Hotel Wisby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Wisby

Property: Clarion Hotel Wisby
Address: 6 Strandgatan, Visby, Gotland 621 57, Sweden
Phone Number:
Location: Sweden > Gotland > Visby
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Luxury Hotel in Visby
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Hotel Wisby 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Clarion Visby
Clarion Hotel Visby
Visby Clarion
Clarion Hotel Wisby Visby, Sweden - Gotland

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