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“Very Average”

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Aspect Tamar Valley Resort
Ranked #1 of 1 Hotels in Grindelwald
Hobart
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very Average”
Reviewed October 22, 2012

We recently stayed for two nights in a two bedroom villa at this resort, and while our stay was quite pleasant and the rooms seemed to be clean enough, this whole place is in need of some tlc. Our villa was extremely run down and very dated. Cobwebs hang in several corners of various rooms, carpets were torn and stained, couch was torn and dust was thick over skirtings. What appeared to be black mould was growing in corners of windowsills. The overall decor of apartment was tacky and dated and certainly not as depicted on varied websites we'd seen. Most areas of the resort could use a spruce up. Having said that, it does have potential and I'm sure it once was, quite a lovely resort. There are some good activities onsite as well as a nice restaurant, and most of the staff were lovely. I don't usually like to be picky but feel it's only fair to warn other travelers as to how it really was.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Woggawoofa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damien P, Public Relations Manager at Aspect Tamar Valley Resort, responded to this review, October 22, 2012
I appreciate the time you have taken to write a review on our resort.

I am sorry to hear that your accommodation was not up to standard. This is certainly not the standard of accommodation we want on offer and I assure you that I will follow up the housekeeping issues with the department manager.

In regards to the general dated feel to the accommodation, I am pleased to advise that we have just today released one more of our fully renervated chalets back in to our system. This brings the total number of renovated chalets to 7 out of our 27. Our 2 Bedroom Chalet accommodation is under going a full facelift to ensure that our standard of family friendly accommodation on offer is of a high standard.

It is wonderful to hear that you enjoyed our many activities, and were impressed with our lovely staff. It is certainly our pleasure hosting your getaway at our resort.

We hope to see you again when you next travel to Tasmania.

Warm Regards
Damien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
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  • English first
  • French first
  • Japanese first
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English first
Hobart
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 21, 2012

My 2 kids (2 and 6) and I had lots of fun here, spent 3 nights in a hideaway chalet on a pay 2 stay 3 deal direct from their website which made it great value, if paying std rates I would probably be less positive. The chalet had everything we needed, plenty of space for 3! We made good use of the indoor pool each day, and the jumping pillow was a blast ($5/day). Supermarket in legana 5 mins down the road, and I thought it was a good base for some half day trips around the Tamar region or into Launceston. I suggest you wouldn't really want to stay here if not making use of the family friendly facilities though, and I felt sorry for the young couples that were there, as it was pretty chaotic in the school holidays!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TasPahari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damien P, Public Relations Manager at Aspect Tamar Valley Resort, responded to this review, October 23, 2012
Hi There,

Thank you for taking the time to submit a review for our property on Trip Advisor.

It's wonderful to hear that you really enjoyed of faciltiies and our location! We think we are perfect choice for family holidays in Tasmania! :) The resort has a real buzz to it when school holiday are on; our 150 acres makes for the perfect option for kids to run free, while still having plenty of space for couples wanting peace and quiet on a break away from it all.

I see you managed to book one of our weekly Wicked Wedesnday Deals on our direct website, which is great. They are certainly excellent value.

Just so that you can look forward to your next visit, I am pleased to advise we are around 25% through our Chalet renovations program which will give them a fresh and updated look and feel!

Once again, thank you for your review and we look forward to welcoming you back to our resort soon.

Warm Regards
Damien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart
Level Contributor
100 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed October 14, 2012

The setting of the Resort is lovely with lush green grounds featuring a golf course and small lake. Bird life abounded as did some very fat rabbits bounding about near our room!

We stayed in a studio chalet which was excellent value for the money we paid. Our room was very well equipped with a kitchenette area, two small armchairs, a wardrobe, a modern TV and a double bed with bedside tables and lamps. All was very comfortable and clean. The little kitchen area had a larger than normal bar fridge, an electric jug and there was enough cutlery and crockery for two people. This meant that you could enjoy a basic meal - heating up takeaways for example if you wanted to economise - but the resort does have its own restaurant, if you don't want to head into town.

The bathroom had an array of towels ( bath, hand and face towels) and there were separate swimming pool towels in the wardrobe. There were also the usual niceties of shampoos, conditioners, soaps etc. My only slightly negative comment would be that the bathroom is a little on the small side but was very adequate for our needs. Similarly the bed is a double not a queen. There were extra pillows in the cupboard, plus a small ironing board and iron.
The heating was very good and made the room cosy on a quite chilly night.
The resort has many facilities - a golf course, a heated pool and a gym area, all available for guests to enjoy.
The staff at reception were very friendly and welcoming.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PenelopeHobart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damien P, Public Relations Manager at Aspect Tamar Valley Resort, responded to this review, October 16, 2012
Dear Penelope,

Thank you very much for your kind words and glowing review - it's certainly appreciated that you took the time to put in such details to help our future guests.

Great to see that you booked our Boutique Studio Chalets at one of the bargain rates; often well under $100 per night! A great budget conscious option, while still offering fairly new accommodation with all the added extras :) I just wanted to let you know that I have checked with our Housekeeping Manager, and the beds in our Boutique's are actually Queen Size Beds.

We look forward to welcoming you back to our resort when you next choose to travel to the Launceston area.

Cheers
Damien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Queensland
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 2, 2012

Returned to Tamar as was visiting on my own (without husband and son), and feel very comfortable at this location. Beautiful setting. Stayed in Lakeside Villa which is ample for 1 or 2 people (but was crowded when we had the whole family). Agree with previous comment regarding somewhat strange layout - with couch in front of sliding doors etc. Also, the heater was extremely loud and difficult to get a consistent comfortable temperature. The bathrooms could do with more towel rails and bench space (there is room), particularly if you did have 4 people staying. It is always clean and tidy, and staff very helpful. Always visit the Chocolate cafe for pancakes and coffee. Even though it's out of the city, it is within easy reach of everything if you have a car. It's always lovely to watch the ducks and rabbits in the morning and early evenings.

Room Tip: Great deals to be had on line. The newer villas are best.
See more room tips
  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RiverDream2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damien P, Public Relations Manager at Aspect Tamar Valley Resort, responded to this review, October 16, 2012
Thank you for returning to the resort again, and for providing us with your feedback.

Great to hear that our staff are always helpful, and that you enjoy a visit to the chocolate cafe when ever you stay - it certainly is well worth it!!

We understand that our Villa accommodation ins't as suitable in size as our Chalets for family accommodation, but a more budget conscious option - Definitely a great option for a couple though! With most having a queen plus double bed in a studio layout, possibly it makes for a perfect short stay option, where as our 2 and 3 bedroom Chalets are great for a few days away with the children.

We too feel it's a beautiful setting, out of the city with lots of extra space to enjoy!

Looking forward to welcoming you back to the resort again soon.

Cheers
Damien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Launceston and Tamar Valley
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 25, 2012

This is a great place for families but also business - friendly service and also great location to discover the local vineyards.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds

Helpful?
Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damien P, Public Relations Manager at Aspect Tamar Valley Resort, responded to this review, October 16, 2012
Hi Vicki,

Thank you for taking the time to submit a review for our property; it's much apprecaited.

We look forward to welcoming you to the resort again soon :)

Cheers
Damien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 12, 2012

I have lost count over the years how many times i have stayed at Aspect Tamar Valley Resort. I have now managed to stay in all the varied accomodation choices available. The staff are super friendly and extremely accomodating. The rooms are always clean and smell fresh.
The grounds are always kept well and safe for the children.
The downfalls ? The dining room could be improved on. Never enough food on the buffets at breakfast and dinner time, ie eggs may be available but bacon is 20 minutes away, which i believe is not good enough, particularly with the money you are spending, approx $19 pp.
The bakery never have enough warm food available, and are slow at getting it prepared for you.
The golf shop is awesome, the guy working in there is soo helpful and friendly.
The clothing shop is soooo good. I would love to go back there once a week at least !!!!

The room we stayed in this weekend was lovely, very modern and very clean. The heater was noisy though, very noisy. It was a freezing night and we couldnt sleep with a heater on as it would have kept us awake but the beds are comfy with extra blankets, available which we took advantage of.

We continue to go back to Grindelwald because the rooms are lovely and clean, and it is such a relaxing atmosphere rather than a motel room where you can hear your neighbours next door.

I would have to say i have been visiting this place for a good part of 20 years and the only major downfall i can really say is a continual negative is the restaurant.

Room Tip: in my view the two bedroom units are the best, as there are full cooking facilities available.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anonymous255097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damien P, Public Relations Manager at Aspect Tamar Valley Resort, responded to this review, August 13, 2012
Hi There,
Thank you taking the time to provide us with your feedback, and thank you for your wonderful comments.
It is always pleasing to hear that so many of our guests return again and again, and love the atmosphere of the resort.
I have passed your comments on to all departments, and also to the owners of the Bakery and Vonda Anne's clothing shop.
I am dissapointed to hear that the breakfast buffet in the Alpenrose Bistro has not been up to standard on more than one occasion. I have spoken to the Bistro Manager regarding the issue, and I assure you that every effort will be made to rectify the problem caused by the peak breakfast period.
We look forward to welcoming back to to the resort soon!

Warm Regards,
Damien
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aspect Tamar Valley Resort

Property: Aspect Tamar Valley Resort
Address: 7 Waldhorn Dr, Grindelwald, Tasmania 7277, Australia (Formerly Chancellor Resort)
Location: Australia > Tasmania > Grindelwald
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Grindelwald
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aspect Tamar Valley Resort 4*
Number of rooms: 97
Official Description (provided by the hotel):
Aspect Tamar Valley Resort provides great accommodation, activities, shopping, lakeside dining, golfing and Freshview Day Spa. The resort boasts World Class facilities in arguably Tasmania's most exclusive and exotic suburb.The resort is set on over 150 magnificent acres amid numerous spectacular lakes with breathtaking views and fosters an engaging timeless ambience rarely found.Aspect Tamar Valley Resort is perfectly located about 15 minutes drive north of Launceston and is a true Jewel in the crown of this breathtaking region.Aspect Tamar Valley Resort is ideally positioned to use as a base whilst exploringall that Northern Tasmania has to offer. ... more   less 
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Also Known As:
Aspect Tamar Valley Hotel Grindelwald
Tamar Valley Hotel
Quality Inn Launceston
Aspect Tamar Valley Resort Grindelwald, Tasmania, Australia

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