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“Quirky for sure!”

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Ettalong Beach Tourist Resort
Ranked #2 of 2 Hotels in Ettalong Beach
Sydney, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Quirky for sure!”
Reviewed January 25, 2013

My husband and I stayed here for 3 nights in late January 2013. We found the room to be basic but clean and that is all we ask. Previous reviews (from the same time) spoke about thin walls, old TV - with poor reception, outside noise, etc. We experienced none of these things. The adjoining walls were both solid brick, TV was new technology with multiple channels and we heard very little outside noise. There are various types of rooms scattered through a very interesting building, so clearly it depends upon where in the building you are placed. Walking around the building is quite an experience in art and architecture. We enjoyed our stay and would recommend it to others looking for inexpensive, short stay accomodation.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Snapper27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry A, Manager at Ettalong Beach Tourist Resort, responded to this review, January 28, 2013
Dear Snapper27,

We are glad to hear that you have appreciated the new technology we have provided. We sincrely welcome your recommendations to future guests and we hope you have safe travels in the future.

Regards,
EBTR Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

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    25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Queanbeyan, Australia
Level 6 Contributor
195 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed January 23, 2013

The man on reception when I arrived was curt and did not smile once. I had to carry my own bag, as there was no porter, up one flight of stairs and along several corridors. The room was very hot but cooled down with the air conditioner. The patio outside was a joint one with the next room and the corridor so children were running past all afternoon. The walls are paper-thin so if people are noisy, you would not get much sleep. On the positive side, it was the cheapest accommodation in the area, has a very good cafe across the road for breakfast and the room was decorated in sunny colours. I found the bed comfortable and the bathroom is a bit small but OK. The rooms are above market shops and cafes which were fun to explore.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank JanleeCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry A, Manager at Ettalong Beach Tourist Resort, responded to this review, January 28, 2013
Dear Janlee,

Apologies regarding the customer service you received, we try to provide excellent service but unfortunately, you received otherwise.

We are glad you enjoyed the entertainment and eateries that are abundant in the near vicinity!

Safe travels,
EBTR Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 22, 2013

Our stay here was absolutely disgraceful. The property self rated at 4*. There is no way anyone with objectivity could rate this property higher than 2*.
I suspect that the glowing reviews were provided by friends and relatives of the management.
The room we stayed in was furnished with really old furniture and fittings which appeared to be purchased from charity shops. There was one PowerPoint that seemed dangerous to use. A lamp provided did not work. The kitchen which claimed to be self contained had barely anything (beyond dirty cutlery and crockery) which we had to clean before using. The stove/oven was really old and unreliable. The shower ran either scolding  hot or freezing cold. The room's location was above noisy cafes and restaurants, one of which was still noisy at 1am on the Sunday night(Monday morning) , which in turn, awoke our baby several times. The television was a 51cm old box television which could only receive 4 analogue stations, of which 2 were barely viewable. This was vastly different from the foxtel as promised on their website. The pool was dirty and had dead insects in it. The pool didn't open on time, and the staff seemed to care little about it when brought to their attention.
I am predicting the managers will read this and provide a response which will be nothing more than lip-service. I only wish we'd read the honest reviews on this website before booking. The set-out of the accommodation was bizarre and haphazard to say the least. During the weekdays, it was eerie staying with very few people around. It felt like we were in a rundown amusement park.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank Boonie255325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry A, Manager at Ettalong Beach Tourist Resort, responded to this review, January 28, 2013
Dear Boonie255325,

I suspect anything we respond with will not satisfy you. A simple apology is on hand and good luck with your any future travels you undertake.
If you wish to leave us some productive feedback, send us an email to our enquiries account which can be found on our website.

Thank you,
EBTR Management.
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Travelers are raving about these Ettalong Beach hotels

Gosford, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 14, 2013

My family and i moved from the north shore of Sydney 12 months ago and the only concern i had,was where would i go to the movies.I googled and found Cinema Paradiso Ettalong Beach Resort.
As soon as was practicable i ventured out to the movies at the Paradiso and was so overwhelmed at the beauty of the cinemas in the complex.(cinema 6 is my favourite...intimate,surrounded by exquisite paintings and stars on the domed ceiling) I tell everyone i meet it is the best complex in NSW .It is as if i am transported to Italy, everytime i go to the movies. With stunning reproductions paintings ,gorgeous furniture and beautiful decorations,not to mention exceptional restaurants to have a meal before or after the movies, i am a very happy woman and so grateful to have this amazing Italian development in the Central Coast. The resort also has markets on the weekend.........fantastic.
I have not stayed at the Resort as i live close by, but i intend recommending it to anyone who asks my opinion, as it offers sensational surroundings,close to beach,delicious restaurants.....all in a lovely Italian environment Thank you. Warmest wishes Sarah Mylonas

Stayed January 2013, traveled solo
Helpful?
5 Thank CRES17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry A, Manager at Ettalong Beach Tourist Resort, responded to this review, January 18, 2013
Dear Sarah,

It is so nice to hear from such a delightful customer. We are so pleased that you appreciate the unique decor here at Ettalong Beach Tourist Resort.

Thank you for recommending us to others, we truly appreciate it.

We hope to see you many more times in the future
EBTR Management
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Brits
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 9, 2013

As we write this report at 17:30 in the evening we could well have been situated in a kindergarten. The Reception is situated downstairs from the rooms and the staff appear to be totally unaware of the constant noise.
As previous reviewers have said, the rooms are of dark brick and the bathrooms tiny and we were only provided with one very small soap and a meagre towel per person.The room is claustraphobic..so dark..no windows..and the only light is from several ghastly energy saving bulbs ! Not a great suprise really to find that the rooms are only serviced once every two days !
The fuse box inside our room was an antiquity - dare not to pull it - but half expected to find a fuse wire inside !
The beds are so small..and we had a double..not very comfortable and the pillows overlapped the bed. Talking of small, the shower would be great if you were 1.25 metres in height
As the time approaches 18:30 the room becomes filled with the smells of the cooking from the restaurants below. In saying that, we had an absolutely fabulous meal at Nanams Kitchen to where we will return. A disturbed night after eating at the La Fiama will ensure that we don't eat there either
Do not know where we will stay when we return again, not here for sure and probably not at the Mantra which is just serviced apartments with an RSL as a restaurant complete with pokeys and all + plus some of the most indifferent food that I have had in ages.

Room Tip: Do not bother to stay here
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
13 Thank JeanBrits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry A, Manager at Ettalong Beach Tourist Resort, responded to this review, January 18, 2013
Dear Jean,

We apologise for your experience, however, upon request we are more than happy to provide you with more towels and soaps which can be done with the dial of a number from your room to reception.
Besides us and the Mantra, there are not too many other places of accommodation in Ettalong Beach so we hope you are able to find a place to suit your needs in the future.
Again, apologies for your troubles, we will take your criticisms into consideration for improvements.

Good luck in your future travels,

EBTR Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed January 5, 2013

Such a lovely little jewel on the Central Coast, came up for one night, and after a little booking mishap as I needed to change my date of arrival, this was not updated in the resorts computer system, however they were very accommodating and gave my partner and I an upgraded room with no hassles or extra charge at all. I look forward to coming up and spending a few more days here.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry A, Manager at Ettalong Beach Tourist Resort, responded to this review, January 18, 2013
Dear Jana,

Thank you again for staying with us . We are relieved that we were able to upgrade you with little hassle. Apologies again for the mishap.

We look forward to seeing you again soon someday,

EBTR Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 5, 2013

I stayed only one night & that was enough. Dingy room , archaic tv & just plain weird. The whole place is a rabbit warren with limited on site parking. The receptionist was pleasant but detached. Never again.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Eric J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry A, Manager at Ettalong Beach Tourist Resort, responded to this review, January 18, 2013
Hi Eric,

Sincere apologies for the experience you have had. We are in the process of upgrading the televisions within our rooms and have replaced nearly half the televisions with new flat screens. We endeavour to constantly improve on our accommodation to ensure it meets yours and other patrons' needs.

We hope you enjoy your future travels,

EBTR Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ettalong Beach Tourist Resort

Property: Ettalong Beach Tourist Resort
Address: Cnr Ocean View Road & Schnapper Road | 189 Ocean View Road, Ettalong Beach, New South Wales 2257, Australia
Location: Australia > New South Wales > Ettalong Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Ettalong Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ettalong Beach Tourist Resort 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
Imagine a resort styled to reflect the ambience of a Mediterranean village, with beautifully appointed accommodation, a choice of fine dining experiences, the casual atmosphere of cafes & alfresco eateries, and the joie de vivre of a village markets. Take in a movie at the Cinema Paradiso, relax in the Roman Baths & Spa or just wander across the road to enjoy the pristine waters and white sands of beautiful Ettalong Beach. The Resort complex comprises of 16 restaurants & cafes including: Beef & Barrumundi Steakhouse Bar & Grill - Ettalong Hong Kong/Chinese - Menhir's Spanish Tapas Bar - Namans Kitchen - Olive Modern - Ghandi Indian Restaurant- La Fiamma Woodfired Pizzeria - The Walkabout Cafe - La Cucina Cortesi Italian - Ettalong Pizza & Pasta - Fusions Oyster & Tapas Bar. Weekends and Public holidays we have largest undercover markets on the Central Coast with over 100 undercover stalls. ... more   less 
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Also Known As:
Ettalong Beach Tourist Hotel Ettalong Beach

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