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“Embarrassing for Ettalong”

The Bungalow Lounge & Tapas
Cuisines: Fusion, Wine Bar
Restaurant details
Reviewed December 11, 2015

This was always a favourite of ours but no longer. The staff were friendly and tried to be helpful but not much they can do if the owner/manager is disinterested and not listening. The bar had just opened for the evening and we were told they were out of wine!!! We have seen a major decline over the past 6 months and now realise it has a new owner. The menu remains the same as it always was but the quality and availability of tapas is NOT the same. They seriously should change their menu (food & bev) to only include items they have available to their customer. We were with friends from Sydney and wanted to show-off the quality of venues we have available to us on The Coast. We were seriously embarrassed and will never return. Such a shame as it was always a great place to go in Ettalong but not currently.

    • Value
    • Service
    • Food
2  Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 8 reviews

Reviewed September 4, 2015

Brought a social group for the karaoke night, and was quite appalled at how many deficits there were: caved in padded seats, food items unavailable (and staff continually running to the local supermarket for basic supplies such as bread), the desserts may have been Sara Lee?, cocktails that tasted like soft drink, the drinks menu was misleading due to lack of stock, the mission involved in trying to order a bottle of wine (eventually told we could BYO so we went down the road to buy what we wanted), pleasant but totally inexperienced staff... certainly wouldn't return, and if they don't lift their game there will be nothing to return to!

    • Value
    • Service
    • Food
1  Thank Trici_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2015 via mobile

Came in with a big crowd. Sitting on broken furniture.

When ordering food told they don't have many of the basic ingredients eg bread. Not much wine advertised was in stock no cider available even though on menu.

Limited availability on dessert menu.
Bruchetta basically onion on bread with sprinkling of tomato @18.00

Chicken skewers bland.

Save your money go somewhere else.

2  Thank Deb F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2015 via mobile

Went in looking forward to a nice tapas dinner before a movie, and was extremely disappointed. Waitress provided good service, however that it all that was positive.
Multiple wine options were unavailable, food was tasteless and disappointing and certainly did not live up to the descriptions or prices.

Going to pay was also an ordeal- the bill could not be found, the inexperienced staff didn't know any prices, and staff although polite, did not know how to run a restaurant.

2  Thank Stephanie9313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2015 via mobile

We were having a good night in the function downstairs. However after that closed we came upstairs to here, this was a bad decision.
The cocktails were horrible. MargaritaS tasted like soapy water. They were using some cheap fermented wine as "vodka" in shots and drinks etc. Service was poor. They miscalculated bills of drinks and charged almost 20$ extra on one occasion. The female bartenders there need to redo their RSA course, as the kept giving shots to people who were heavily, heavily intoxicated and barely managing by themselves. And the staff were very rude to the only sober person (me) when suggesting to the overly intoxicated people that they've had enough or that it was time to start heading home.

Thank Natalie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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