Found the hotel to be clean with plenty of free undercover parking spaces. We booked in at 2pm and while reception was busy, we only waited a minute or two. Booked a room with Land views, but also had fantastic sea views from our balcony. Clean spacious room, great on suit spa bath, it was generally very quite, though we did hear a few bumps from the room upstairs. My only issue with the room facilities would be lack of dishwasher, which isn't a major issue. Friendly staff, but the lifts are small which is tricky at busy times, we checked out early to avoid the 10am check out rush. The pool is basic, but the attached spa was full of children which was somewhat annoying since we never got to use it. Wouldn't recommend a pool side room unless you have a large family and intend to spend a lot of time in the pool.
Went to the attached restaurant (Ettalong Beach Hotel, I think) which is not part of the hotel, dreadful place, terrible service, staff paying little attention and notice to customers. Below average overpriced food. Avoid like this restaurant like the plague.More