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“all you need for extended stay”

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Mantra Ettalong Beach
Ranked #1 of 2 Hotels in Ettalong Beach
Reviewed June 23, 2013

set around beautiful Ettalong beach and close to shops and restaurants in the area.
The studio apartment is very comfortable with a full kitchen and laundry facilities. We had a room (301) on the 3rd floor which overlooked both the hinterland and the ferry terminal.
the only downside is that one must and prepay the whole lot 7 days in advance and a bond is also taken on arrival. I requested an early check in as we were flying in from Bali/Perth but the request had not been seen, therefore our room on the 6th floor was not available.
There is wifi at extra charge.
The hotel has a spa centre as well as an outdoor pool.

Room Tip: the higher the floor the better the view. we had room 301 which was perfect for our needs as a matu...
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  • Stayed: June 2013, traveled as a couple
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Thank italiangypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this reviewResponded June 25, 2013

Dear Italiangypsy,

Thank you for your recent review of Mantra Ettalong Beach.

We are glad to hear you found our rooms to be very comfortable during your stay. We do note you have mentioned your early checkin had not been noted and will review this matter with our reservations team.

We look forward to welcoming you back on your next holiday to Ettalong.

Kind Regards,

Mantra Management

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2,133 - 2,139 of 2,406 reviews

Reviewed June 22, 2013

We came down to the Gosford area for a family get together and were lucky enough to get a deal on line for the Mantra at Ettalong Beach. Everything about it was amazing, firstly parking so easy and plentiful all undercover. Our suite was beautiful, when we booked they asked if we had any preferences, we said if possible water views and as we stayed over the weekend asked if our room could be away from any bar or party noise, both requests were granted . We had a lovely kitchenette, laundry, spa bathroom huge king bed room and lounge and dining room with a balcony, so spotless and quiet and comfortable. We found all the staff we spoke to very helpful and pleasant and would certainly stay there again, especially if we got the deal for the same price. We have certainly told all our friends how great it is.

Room Tip: Tell the staff on booking what you would like and I am sure if they can accommodate you they will
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  • Stayed: May 2013, traveled with family
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Thank mandy096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM2257, Front Office Manager at Mantra Ettalong Beach, responded to this reviewResponded June 24, 2013

Dear Yvonne A,

Thank you for taking the time to review our property. It is so nice to hear you had a great time with us. You found the rooms to be spotless, quiet and comfortable and our staff were friendly and attentive to your needs. We are glad you thoroughly enjoyed your stay with us and will be returning soon. We look forward to welcoming you back on your next holiday.

Kind Regards,

Mantra Management

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Reviewed May 28, 2013

We had a sneak preview of this hotel, built around an old ex-servicemans club, while staying at a private fsc cottage - complete with two bedrooms, two bathrooms, log fire & Hollywood glitz (sadly, now sold, so no longer available). The Mantra at Ettalong has receding layers or tiers of rooms - 1 & 2-bedroom in a Ushape around the opulent (outdoor) swimming pool & spa area. The beach is literally across the road. Some rooms, however, have 'town views' which incorporate the rear car park, mostly dilapidated older shop rooves & if you can turn your head about 340 degrees & see through concrete, you might see the river. As the rooms had not been cleaned, the hotel policy was to prohibit any inspection of same. There is a well-equipped gym as well as a day spa. The Memorial Services Club comes to life at night - just a short walk and a less than 5-minute drive takes you to Anderson's Boatshed in neighbouring Booker Bay from which you can hire all manner of sea craft to explore the beautiful, unspoilt and vast waterways. The skipper of a passing runabout recommended Woy Woy Fish n Chips where we enjoyed a not cheap but fresh and hot lunch of just what you'd expect, sitting on the wharf, washed down by a fine bottle of ale. Definitely giving Mantra Ettalong a go next time heading to Central Coast but ring & check it's a waterview room.

  • Stayed: May 2013, traveled with friends
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Thank Guenevere13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this reviewResponded June 3, 2013

Dear Guenevere13,

It is wonderful to read that you were able to visit Mantra Ettalong Beach while you were staying in the area. Although you did not stay within the hotel it is great to know that you will be staying with us next time you’re in the area, and as you suggested I would definitely recommend booking the deluxe apartments if you’re looking for a view over the pool.

Kind Regards,
Mantra Management

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Reviewed May 20, 2013

Decided to spoil ourselves as we had seen this hotel driving past on our last visit and liked the look. After booking I was advised to look at the reviews by a friend After reading the reviews we were really undecided and very nearly cancelled the booking. In the end we decided to give it a try. Out 1 bedroom apartment was spot on - must have been recently refurbished and was spotless and the paintwork was like new. Very modern apartment and very quiet. We were worried about the parking as the reviews were not good but we parked in the underneath carpark. Very well lit and we picked a large car space. Had nothing to worry about, car very secure. The front office receptionists were very friendly and helpful, we did not have an iron and on request one was provided by the time we came back from breakfast. Overall a very pleasant experience. A couple of good cafes in the township - we had a nice breakfast at one and the restaurant at the club next door was good for dinner.

Room Tip: We were on the 3rd floor at the back of the hotel - it probably is pot luck as to the quality of the...
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  • Stayed: May 2013, traveled as a couple
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1  Thank DiDi067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this reviewResponded May 25, 2013

Dear DiDi067,

Thank you for your great review from your recent stay at Mantra Ettalong Beach.

It is wonderful to read that you enjoyed your stay with us and we are delighted to read that you found our staff to be very friendly and helpful as we take great pride in our excellent customer service. I will be sure to pass on your positive comments to housekeeping as they will be pleased to read that you found the apartment to be spotless.
We look forward to welcoming you back as a return guest very soon.

Kind Regards,
Mantra Management

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Reviewed May 11, 2013

I stay regularly at Mantra hotels with my family and we always book a 2 bedroom apartment for some extra space. This was the smallest two bedroom apartment I've ever stayed at and yet it was more expensive than others we've stayed at in far more vibrant and interesting locations. Mid-week, Ettalong is really dead as a door nail! This is the first time I've stayed in a Mantra apartment with a 'kitchenette' that didn't include an oven or dishwasher. I agree with other reviewers that the information folder could be a lot more useful but we did eventually find useful restaurant information in the lobby. The biggest drawback is the lack of even a basic room service unless you pay an additional fee on an already pricey room fee.While I'm actually not all that fond of having people service the room at 10am or something on a stay of 2-3 days, I was appalled that even the removal of rubbish from the room was the guest's responsibility. Surely replenishing tea& coffee & emptying bins should not be too much to expect included in a standard room fee? We were unfortunate to be sleeping directly above a domestic disturbance in the street outside our room at night on be same night as the shooting incident had occurred somewhere in the hotel. I do not see be hotel as having any control over that, of course, but it did make the stay less enjoyable. Positives include the convenience of parking and the club on the same premises (which we didn't go to but thought handy) and all staff we encountered were helpful. Rooms were clean and everything was working as it should.

Room Tip: If floor space and servicing of the room aren't priorities give it a go, but we'll probably...
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  • Stayed: April 2013, traveled with family
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Thank Mumzipan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this reviewResponded May 19, 2013

Dear Fuzzle1,

Thank you for taking the time to review your recent stay at Mantra Ettalong Beach.

It is disappointing to read that you did not find our hotel to be good value for money. However it is great to read that you found our staff to be helpful and that you found the room to be clean and well appointed. We note your comments regarding the servicing of the room and would like to make you aware that any additional items to the room or the removal of rubbish are available at any time upon request. Again we thank you for comments and we will certainly pass these onto the relevant departments.

Kind Regards,
Mantra Management.

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Reviewed May 4, 2013

my fiancé and I like to get away every few months for the weekend and we love the central coast. we usually go to Terrigal however this time we booked the mantra ta Ettalong beach. firstly the room was ok however I would have been very disappointed if we paid anymore money for it! it was clean tho. we had to go through 2 heavy doors with luggage and a tight fit to get to our room after searching the underground carpark to find where we can park, only to figure out it was over to the right of the carpark as all we was told after checkin was not to park where they are numbered, mind you a lot of the numbers were faded and we did originally park in one and had to then reload the car to move it!! the information folder had NO information, for anything we wanted to find or know it was all please phone reception, mind you the phone lines where down! so when we wanted something to do or eat we had to google it! quiet disappointed as every hotel/motel we stay at has so much information it makes our stay easier! then the next day we walk out of our room to find someone in the room had been shot! way to make your guests feel comfortable! considering it was right out the front of our door we had no one notify us that we were going to be safe! im very appaulled that management had no safety concerns of the guests in near by rooms after the shooting! now 8 days on from checkout my account is still on freeze however on check in we were told 3 days to clear so the 4th day after checkout I call and be told 3-5 days. so I wait and 8 days later still on freeze so I call and get told 7 days. well sorry that was yesterday!!! then to be told they can fax a form to my bank to fix the problem, but I would have to wait till the banks reopen of course maybe making it 9 or 10 days to unfreeze my account!!! so 3 different staff 3 different answers!! way to go maybe some more training for your staff would help mantra!! I can say I will not recommend anyone to stay here!

Room Tip: although my stay was unpleasant the ocean/pool view was nice
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  • Stayed: April 2013, traveled as a couple
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4  Thank mellzy_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this reviewResponded May 7, 2013

Dear mellzy_13,

It is disappointing to read that you were totally dissatisfied with your recent stay at Mantra Ettalong Beach. Please be advised that the pre authorisation that is placed on your credit card upon check in is released by the hotel on your departure however you financial institution can take anywhere between 3-7 working day to release the freeze on your account.

With regards to your comments relating to an incident that occurred during your say we would like to advise that this was a private room not Managed by Mantra we are unable to comment except to say that the matter was attended to by the police who also advised that there was no cause for alarm for the safety of guests and residents.

Kind Regards,
Mantra Management

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Reviewed May 4, 2013 via mobile

Went here for a few nights away with my young family in the school holidays. I was looking for a quiet weekend away with not much to do so that we could totally relax. There was a Day spa on site but bookings fill quickly so book in advanced as I couldnt get a booking. The pool is nice although cold at this time of the year (autumn) it would be great if it was heated, there were about 20 kids crammed into the spa for this reason. There are a few cafes in the area and there is a club next door that has good food. It's quite noisy at night with people in the streets and at the nearby pubs. We were in the 6th floor but could hear a lot at night. The hotel staff were friendly at check-in but not that forthcoming with information when trying to ask about local dining and attractions but there is lots of information and brochures in the lobby and the town is quite small so we found some places to dine. It's just across the road from the beach so a great location with easy access. The hinterland view also looks over the car park so I suggest paying a little more to get the oceanview, I think it would have been nicer. The phone system went down in the hotel when I was there so I had to call the day spa on my mobile as i couldnt call internally in the hotel. There was also an incident where police and paramedics were called whilst we were there. There was no explanation or followup from the hotel. I was quite uncomfortable sleeping there that night even with the police presence and having my young family there.

  • Stayed: May 2013
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Thank Jacqui_Wright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this reviewResponded May 7, 2013

Dear Jacqui_Wright,

Thank you for taking the time to review your recent stay at Mantra Ettalong View. Whilst it is evident that there were some aspects of your stay that you did not enjoy it is pleasing to read that you enjoyed our location and the hotels facilities.
Unfortunately the phone system did malfunction over the weekend however we made every attempt possible to advise our guests of the issue by placing signs within the lifts and ensuring each guest was provided with a letter explaining the issue.

Regarding your comments in relation to an incident that occured during your say this was a private room not Managed by Mantra and we are unable to comment except to say that the matter was attended to by the police who also advised that there was no cause for alarm for the safety of guests and residents.

Kind Regards,
Mantra Management

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Additional Information about Mantra Ettalong Beach

Address: 53-54 The Esplanade, Ettalong Beach, New South Wales 2257, Australia (Formerly Outrigger Beach Resort)
Location: Australia > New South Wales > Ettalong Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ettalong Beach
Price Range: $114 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Ettalong Beach 4*
Number of rooms: 150
Official Description (provided by the hotel):
Mantra Ettalong Beach offers spectacular ocean views just 90 minutes north of Sydney on the Central Coast. Combining superbly appointed beachfront accommodation with a range of facilities the resort is the perfect destination for any stay. Select a studio, one and two bedroom un-serviced spa suites, offering magnificent pool and hinterland views, and are fully furnished with kitchenettes, laundry facilities, air conditioning, balconies, cable TV, CD player and stereo system, hair dryer, tea and coffee making facilities and spa baths or enjoy the outdoor pool and spa. Maintenance Notice Remedial building works will be taking place on the pool deck and balconies throughout the building from 29 May until 15 November 2017. The work on the expansion building joints and waterproofing repairs will involve noise and scaffolding. Mantra Ettalong Beach management team wish to apologise in advance for any disturbance this may cause. ... more   less 
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Also Known As:
Mantra Ettalong Beach Hotel Ettalong Beach
Outrigger Ettalong
Mantra Ettalong Beach Woy

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