Nice enough site, but a couple of let-downs.
Firstly, the lady that checked us in was very miserable, and almost rude. Certainly not a good advert for prospective clients!
Secondly, our pitch was well located, but was very dusty and the ground was uneven. When I say we were well located, we were actually opposite the kids' play area, which could have been a bit of a nuisance (in terms of noise), but actually the play area was closed. Which leads us onto our third point...
We were not informed, during check-in, that our kids would be unable to use the pool or play area. We actually don't have kids, but that's not the point... Also, I am not sure if the lack of facilities was reflected in the price that we paid.
Initially we booked in for one night, but had to extend our stay to two nights due to problems with our campervan. When we booked our additional night, we dealt with two other women at reception, both of whom were lovely - and the complete opposite of the first woman that we had dealt with.
Another issue was with the male bathroom. Well, the door to it. Whenever anyone went in or out, the door would SLAM SHUT! We were actually located next to the shower block, and the slamming door did cause interrupted sleep.
Finally, we were told that there was free WiFi, but that it was 'down today, but will be back up tomorrow'. The fact that we had just booked in for one night failed to register with the receptionist that we would be unable to use this facility. In actual fact, we did stay for another night, but the WiFi still didn't work...
On a plus note, both an ice cream man and fish man did their rounds of the site, selling their wares. Also, the beach was lovely!
Not a terrible experience by any means, but not brilliant either... We might stay here again, and recommend to a friend, but only if we could be located away from the pool and play area - if they were up and running - and if they weren't up and running, I would hope to be told about it.
- Official Description (provided by the hotel):
- The perfect family getaway, Toowoon Bay not only features a great mix of sand, surf and shade, but you will find all the comforts of the city just a stones throw away from the quiet serenity we offer. Toowoon Bay Holiday Park is minutes from The Entrance, just off the Central Coast Highway. From there, you have access to a range of sparkling blue-watered beaches and the creature comforts offered by the Central Coast's metropolitan hub. There are numerous beaches accessible from the holiday park; Toowoon Bay, the park's namesake and Shelly Beach are clean, clear and safely patrolled throughout the year. If you are travelling with young children and are not sure about the open ocean, then Little Bay offers calm waters protected from the surf by nearby breakwalls. The nearby Swaddling Park offers visitors the perfect place to catch up with friends for an afternoon of fun in the sun, and golfers will be happy to know that there is a beautiful eighteen-hole course just south of Toowoon Bay Holiday Park. For those looking for a little more organised entertainment, the Australian Reptile Park is just a few minutes drive, and there is daily pelican feeding at The Entrance. You will find accommodation in Toowoon Bay holiday park affordable and comfortable. There is an expanse of caravan sites available for hire, as well as powered camping sites. The cabins provide visitors with the complete Holiday Parks' experience, with six different formats to choose from. You are sure to find a layout to suit your needs, from cosy two-person Sandpiper, to the spacious Beachcomber. Whatever you are looking for in a holiday, you will find it at Toowoon Bay. ... more less
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