Stayed at the Buccaneer Motel on our way home from holidays. The room wasn't cleaned properly. The bin in the bathroom was full, there was old used soap and razors in the shower cubicle, the taps had makeup all on them along with towel left hanging on towel rack. I owner wanted payment straight up on arrival. He came to inspect the room but didn't see a problem with it as he "cleaned it himself". He took some of the stuff but left others behind. I asked for money back but he refused. I took photos of everything as proof. The motel also advertised that it has a swimming pool. There is no pool on the premises. False advertising. I overheard him on a phone call regarding this. Someone had obviously booked a room but then found our they didn't have a pool. He refuses a refund for them as well. He was quite rude and abrupt over the whole matter.
- Official Description (provided by the hotel):
- On the scenic Central Coast, Buccaneer Motel is ideal for a comfortable and relaxing break without stretching the budget. We are the only PET FRIENDLY motel on the Central Coast. All rooms have been fully renovated and starting DECEMBER 2016 our guests can enjoy the full comforts of a fresh clean elegantly decorated room. Our friendly hospitality, relaxing atmosphere and utmost cleanliness are often sighted in our reviews. Single or twin share, large family, business traveller, all welcome. We offer FREE high-speed NBN Wi-Fi and FREE Platinum FOXTEL in all rooms. ... more less
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