We arrived on the 10am ferry from Danao and took the staff by surprise, telling us that check-in was 2pm. Here for three days, we were happy to relax for a couple of hours, we sat in the restaurant and went swimming until our cabana was ready. There is no Wi-Fi, so we couldn't use our phones. The room was modern, but already looking tired with little things not been repaired. The lighting was so poor I needed a torch to find stuff in our bag, and the room didn't have a fan - which it needs, as the aircon unit was very noisy and we used earplugs. There were angle grinders and men hammering right in the cabana next door from 8am till 9.45pm. So much for a relaxing rest :(
The pool is clean, but the private beach is not cared for. A plastic water bottle was still under a beach chair some days later. The coral in the sand is sharp on the feet too, and swimming is only at high tide.
We had cocktails once and they were only half filled glasses, so never ordered again, drinking cans of beer (that were the same price as a litre bottle at the resort next door!). So we ate next door every lunch and evening (and saved a packet). The breakfast included was nice, but not a buffet - just a la carte.
We rated the service as 'poor' because the staff are really lazy and need some customer service training. We sat by the pool all day and felt that they were annoyed bringing us drinks. There is no effort by anyone there to perform customer service. Even trying to get away from the resort to look at other resorts and towns presented a major hassle. It only cost us 30pesos each to ride from the ferry to "Paradise", yet it was 1500 pesos per person to go sightseeing and 500 pesos return each on the back of a motorbike for a ride into 'town'. The dudes lazing around the entrance renting scooters looked very dodgy, and another guest warned us that they might scam us for damage to the scooter. They looked the type too. Again the hotel front desk manager just looked blank and was unable to provide any advice. We felt stuck there. Especially as they are fully reluctant to help you get back to Cebu City via another ferry operator. (Paradise is owned by Jomalia Shipping)
As a longtime traveller to Asian beaches, I feel that 'Paradise' has a long way to go to match other destinations. Even getting from Cebu City and back from the Danao ferry terminal is a story on its own!
- Official Description (provided by the hotel):
- The Mangodlong Paradise Beach Resort: synonymous with prestige, a posh destination, and serene to some of the country's most tranquil islands. A place where locals and International visitors gather when looking for an escape from reality. Enjoy your stay at our 28-room resort with Asian and Modern inspired suites located right beside our private beach, along with the Island's first and only Infinity Pool. Our guests can relax in our Bamboo Café and witness the sunset at our Sunset Bar. The Paradise also has recreational and function rooms for social gathering and events. Our Mission The Paradise aims to be an epitome of excellence in preparing good food, good amenities, and providing the best customer service experience to our guests. The Camotes Island enjoys more than 300 days of sunshine yearly, drawing a lot of our visitors to the region's warm tropical weather. Indulge yourself in the beautiful Mangodlong Paradise Beach Resort. Incredibly Paradise! ... more less
- Also Known As:
- Mangodlong Paradise Beach Resort Camotes Islands, Philippines - San Francisco