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“Poor service from the House Keeper” 2 of 5 bubbles
Review of Bluebell Bed and Breakfast

Bluebell Bed and Breakfast
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Bluebell Bed and Breakfast
Ranked #2 of 3 Blackburn B&B and Inns
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Poor service from the House Keeper”
2 of 5 bubbles Reviewed March 18, 2012

Had a nice stay for 4 nights right up to the last day when we were treated pretty poorly by the House Keeper, Julie. We were earlier told that breakfast was flexibile even up to 10.30am (by the owner) but after we had checked out at 10am on the last day and while we were having breakfast we were told off by the Julie for messing up her table set up and that she will have to set it up again because of us! Even the day before she was dictating terms and asking if she could get her linen before 10am so she could finish her work early. The other House Keeper is lovely though. Called the owner to let him know and he didn't seem the least bit interested.

I wouldn't recommend staying here especially not Room 6 which is next to the kitchen and gets very noisy when guests start to come in for breakfast.

Room Tip: Not room 6
See more room tips
  • Stayed March 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank Vic720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 reviews from our community

Traveler rating
    2
    4
    2
    2
    0
See reviews for
4
3
2
1
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Auckland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 27, 2009

As we were visiting family nearby, the location suited us very well. It is close by the railway station and suburban shopping, and a one stop train ride to Box Hill shopping complex.
The rooms were meticulously clean and of a good standard, with ensuite, TV, fridge, and good bedside lighting. The breakfast room is elegant, and the property has a communal kitchen to use if required. The owners do not live on site, but are friendly and quick to respond to any requests. All in all we were very happy and would certainly use again.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank popgreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed February 16, 2009

We chose this B&B as it seemed close to Melbourne for our first 4 day sight-seeing trip to the city. Unfortunately, the property was just a little too far outside of the city centre being 40 minutes by train and a walk. The train service was excellent however, although the graffitti is very extensive on the route and it is not attractive pictures, just lots of scribble. The property is also on a very busy main road and so having the window open, especially if you are in the front bedroom makes it very noisy. There is no air conditioning nor as most Ozzie properties double glazing, but for winter months it does have central heating.

The B&B was clean but fairly impersonal and somewhat basic. The owner does not live on the property and breakfast is self-service. This means cereal is on the side with tea/coffee packets, butter and conserves. Bread, milk (UHT) and juice can be found in the fridge, to help yourself You can make tea/coffee anytime of day. On the positive side the kitchen is fully equiped with cooker and microwave, so you can make your own meal or even warm up a takeaway. Many of the occupants appear to be business people who stay more than 2 weeks so the kitchen and self-service is very helpful to them, as is the free use of a washing machine and tumble dryer; whilst if you are hoping that you host is around to chat with and perhaps provide a more personal view of Melbourne, you will be disappointed.

Don't expect Tea/Coffee facilities in your room and only basic soap is provided. Clean towels were provided every day (1 per person) however we were provided with handtowels when requested.

  • Liked — clean and good bed
  • Disliked — self service
  • Stayed February 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
7 Thank alig99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bluebell Bed and Breakfast

Property: Bluebell Bed and Breakfast
Address: 19 Whitehorse Rd, Blackburn, Whitehorse, Victoria 3130, Australia
Location: Australia > Victoria > Greater Melbourne > Whitehorse > Blackburn
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Blackburn
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bluebell Bed and Breakfast 3.5*
Number of rooms: 5
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