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Review of Little Swiss Inn

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3 reviews
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Rental Home -
3 Bedrooms, 1 Bathroom, Sleeps 6
Big Bear Lake, Big Bear Region, California

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
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English first
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Not the greatest stay.”
Reviewed June 22, 2016 for a stay in June 2016
people found this review helpful

We booked this cabin for a weekend getaway. Was shocked that the price double at check-out once the "cleaning fee" was added in. Chose to still book though. Even more shocked at the strict contract stating we are to take out our trash and leave the place spotless despite the 300$ cleaning fee. We arrived and everything was dusty and not kept up with. The advertised washer and dryer were not available. And various blankets were also stained. Because of this it wasn't the greatest stay but can't say the worst. Would go with a different choice next time.

Date of stay: June 2016
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Would you recommend this hotel to a friend?   No.
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 27, 2016
Hello Edgar,
We are very sorry that the site you booked on stated a different price and that this cabin was not appropriately cleaned for your stay. I apologize for the oversight on our part and by housekeeping and we will be sure attend to this property to assure this will not happen again. I'm sorry for any confusion with the laundry. This home is not equipped with on-site laundry and is not advertised as so. Thank you for all of your time and feedback and we truly hope you will return to Cool Cabins in the future and stay in another one of our cozy Big Bear homes.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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