My boyfriend and I have rented from the Big Bear Marina several times over the last year. This review is for our Pontoon Boat rental that we had for two hours on 7/27/13.
I called to reserve the Pontoon about three weeks in advance, which was a good move as people showing up at the Marina trying to rent on the same day or weekend, were being turned away. Book as far in advance as possible!
The process was easy as far as checking in with the girls in the office and signing the paperwork. The staff was friendly and professional.
There was a bit of confusion with the guys working at the marina, the ones responsible for getting us situated with our boat. One guy told us that our boat wasn't back yet and to wait until eleven-fifteen, our designated time. When it came time, another guy helped us out and it turned out our boat was there all along. They kept us waiting nearly thirty minutes. Technically, we got in just shy of our two hours, but I would have rather they adjusted our time earlier and not had us waiting around.
The boat itself was fine and we really enjoyed our time out on the lake. We would rent here again!
Please visit my blog for pictures of the boat and a more extensive Big Bear trip report.
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