We are a family of five, with a 13, 12 and 10 year old...and did I mention, mama is afraid of heights? I can honestly say I had an amazing time (although I'm still afraid of heights). This is a perfect zipline tour for newbies, afraid of height-ees and families - they start you out slow and easy before hurling you down the long and fast one...lol. I would agree, feed your crew ahead of time. The front office is very helpful in answering any questions you may have regarding the tour or the town of Big Bear. The ride out to the ziplines is a mini tour in itself and we learned a lot of the history and current events of the area. The off road trip with Pirate Steve to the lines and back was very entertaining and equally informative. The guides on the ziplines are so helpful and very encouraging - even when you scream through the treetops. I would absolutely, definitely, put this on your "to-do" list.