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“Relaxing, excellent spa facilities”

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Huilo Huilo Nothofagus Hotel
Ranked #1 of 2 Hotels in Neltume
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Relaxing, excellent spa facilities”
4 of 5 bubbles Reviewed January 12, 2013

Beautiful design, excellent spa facilities, comfortable rooms, lovely setting - slow service. Additional services such as excursions are difficult to reach as there is lack of organization. Overall I loved the Baobab hotel for its spa, comfort and beautiful setting and dream of going back

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zoi17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
    225
    145
    64
    31
    20
See reviews for
127
244
10
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
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  • Italian first
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English first
Austin, Texas
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed August 20, 2012

The architecture is amazing, a giant tree house all done in natural wood. I would give it five stars but the restaurant service is slow and not very attentive and the food was only average for the price you are paying. We came to enjoy the snow sports here but they did not open the snow area the first day we were there. My opinion is because of poor planning and due to a lack of guests they just decided not to run the lifts. We were very disappointed about that. This place is in the middle of nowhere and if you travel this far and pay this high of a price you want all the amenities available to you. It could be a great place but they just don't have it all together. There is a brew pub named Pettermans across from the hotel that is fantastic.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank skisumo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 24, 2012

Amazing place. The hotel offers a very good option for transportation from airport (valdivia or temuco) to huilo huilo; this makes that you can appreciate and enjoy the road. The service is very good, and the rooms are very comfortables.
Excursions are good (we did a ferry trip from puerto fuy to puerto pirihueico, amazing!!), and there are so many choices of activities for all interest.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cdam_8978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago
Level Contributor
225 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed November 22, 2011

The hotels are amazing! Sometimes it resembles the scenes of Lord of the rings. It makes you feel in other world. It's the most peaceful place in wich i have been, the service is very nice, the food is great. Trust me, you'll have the best sleep ever. It's also good if you want to go with your couple.
The only critique that i could find is that the prizes are very high but the service isn´t 100% perfect. There are numerous of amateurs working in positions that need more expertice and quality. For example, people that works in the spa.
If you want to go, be prepared for a long trip by car or to pay a lot for a transfer.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MatiasBak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
77 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed November 13, 2011

Arrived at the hotel after a long drive, no porter to be seen. Room excellent at the top of the circular shaped building. Italian buffet evening meal - frankly poor/bad! Hotel being extended - so a bit like staying in a building site. Most of the common areas - Spa, Bar, etc - were really tired. The overall impression is that the owners have taken their eye off the ball - especially where device is concerned. the staff are really friendly and helpful went asked, but have not been trained to ask first. In terms of food and service, the hotel Marina de Puenta Fuy, next to the ferry slip is much better. In fact, my wife and I would have preferred staying at that hotel - much more geared to couples than Baobab.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lesjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calama
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 10, 2011

Great destination hotel! We live in northern Chile so were able to book a package through LAN Chile Airline that included airfare, transportation from Temuco arpt to Huilo Huilo and back to arpt, all meals ordering off the Chef's Menu, and select 1/2 day excursions. Trip from Temuco to Huilo Huilo was a 2 hour scenic drive. Front desk staff were friendly and helpful upon arrival and our standard room had been upgraded to a superior which is a room with a balcony -- great view and very comfortable room. No air conditioning which could be a problem during summer but window opens as well as door to balcony and no bugs!! Sure you could request a fan from front desk if necessary. Restaurant service was excellent as was the food. Excursions were very good as were the guides. English speaking guides can be requested. There are two self-guided hikes by the hotel taking you by the Fuy river. There is a brewery across the road from the Baobab -- excellent beer! We scheduled the XL Condor canapy (zip-line) for the following morning. Guides were very good -- felt as safe as I could considering what it was I was doing. I've never experienced such a feeling before -- neat, neat experience!! My husband booked a volcano hike the following morning which was described as 4 hours but didn't include travel time to and from so keep that in mind. He loved it. I scheduled a botanical hike and very much enjoyed it. We didn't utilize any of the spa services. Meant to get to the pool but never made it. Weather in March (4th - 7th) was highs in the lows 80s and maybe 50s at night? Did get fog on one of the days but still very comfortable temps. Felt very comfortable in hiking clothes at restaurant -- not at all a stuffy place. Lots of excursions to pick from that you'll see upon arrival at the hotel. A truly wonderful destination experience -- loved every minute of it -- just don't have any complaints. We arranged with front desk for our transportation out the following day and no problems were encountered. We loved it and can't wait to return for a winter stay!

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank JETCalama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rural Virginian
Level Contributor
265 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed January 28, 2011

The hotel is fantastic. Beautiful wood everywhere, a spiral ramp that has all the rooms on it, a stream running through the floor and pretty views out of huge windows. We are in the lap of luxury in the middle of nowhere. We went up to the hotel’s roof to get the panoramic view of the area. It’s really stunning with the two snow peaked volcanoes in the distance.

There’s been wonderful attention to detail in making the hotel look very natural. It’s not “perfect”--you see a few cracks in the windows repaired by covering with branches and some insulation sticking out here and there --but on the whole it’s wonderful. It also seems to be under construction throughout the grounds, but the main hotel and pool are complete. The pools are great--one indoor and heated, one outdoor and two hot whirlpools.

The whole atmosphere is very relaxing.

We also booked two excursions with the hotel and had an excellent time on each--both were private.

This was the only hotel we stayed in that charged for Wi-Fi, though.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank schlegal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Huilo Huilo Nothofagus Hotel

Property: Huilo Huilo Nothofagus Hotel
Address: Carretera Internacional CH-203, km 55 | Puerto Fuy, Region de los Rios, Neltume, Chile (Formerly Nothofagus Hotel & Spa Huilo Huilo)
Location: Chile > Los Rios Region > Neltume
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Neltume
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Huilo Huilo Nothofagus Hotel 3*
Number of rooms: 55
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Also Known As:
Huilo Huilo Nothofagus Hotel Chile/Neltume

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