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“Wedding trip”

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Alpha Hotel Canberra
Ranked #1 of 1 Hotels in Tuggeranong
Melbourne, Australia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wedding trip”
Reviewed February 27, 2014

We stayed at this Motel (now called the Alpha Hotel) and found it to be just ordinary - perhaps with a change of owner it will be upgraded. Rooms were small, the bed uncomfortable and the bathroom needs a remodel. The upside was you could walk to the Vikings Club and also to the Hyperdome shopping centre.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyCamper-190655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager A, Manager at Alpha Hotel Canberra, responded to this review, March 19, 2014
Thank you for your review of Alpha Hotel Canberra

It is disappointing to hear your stay was not as you hoped it would be. We are in the middle of a rather significant refurbishment and are confident that will remedy most of the items you found less than satisfactory.

Pleasingly I noticed that you found our staff friendly and service worthy of a 4 star rating. Hardware aside (which can and is being fixed), we appreciate the positive reinforcement.

Best regards
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276 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Brisbane
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 19, 2014 via mobile

We stayed overnight whilst attending a nearby function. The room was clean and tidy and the staff friendly. We enjoyed breakfast the next morning with a lovely outlook to the ranges. Would stay again if we were to return to the area.

Stayed October 2013, traveled as a couple
Helpful?
Thank touringmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager A, Manager at Alpha Hotel Canberra, responded to this review, March 19, 2014
Thank you for your review of Alpha Hotel Canberra

We are glad you had a great stay, found the room as you like it, and the staff friendly.

When you next return we look forward to your feedback on the works we're undertaking to further improve the hotel

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brisbane
Level Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 27, 2014

I have stayed here regularly over the past 15 years since it first opened, I always stay for a work purpose. The hotel has recently had a makeover which was certainly due. The gym has also been upgraded but I was very disappointed with the operating hours. It didn't open until 8 am in the morning. If you have to get up and go to work 8 am is far too late. It really needs to be open much earlier like 6 am. The hotel has their reception open very early which is next to the gym so I can't see any reason why they can't unlock it earlier. Especially when there is CTV in the gym to keep an eye on things. In Canberra it is often too cold or rainy to exercise outside so I rely on a hotel gym. If CC can fix this for my next trip I would appreciate it!!!! My 3 stars (instead of 4) was due to my inability to use the gym.

Room Tip: ask for a quite room away from the restaurant
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank tim3513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager A, Manager at Alpha Hotel Canberra, responded to this review, March 19, 2014
Thank you for your review of Alpha Hotel Canberra

We appreciate your custom over the years and are glad that you are finding the renovation works which we are undertaking to be to your liking. Certainly the gym has been a big investment and we're glad you like that facility. There is more to come and we look forward to your continued feedback.

I am confused that you weren't able to use the gym at 8am. The gymnasium opens from 6am and closes at 10pm, which is a good spread of hours across the day. You do need to use your room key to access the gym though, and the electronic door locks are programmed to automatically open at 6am. If, for any reason on your next stay, your room key fails to open the gym please don't hesitate to inquire at our 24 hour reception which never closes

Best regards
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Sydney, Australia
Level Contributor
154 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 5, 2014

We stayed for 3 days. Simple accommodation. Very good breakfasts and excellent staff. Only gripe is the room got very stale and we could not open the windows to let in fresh air. The location is perfect for seeing the many sites of Canberra.

Room Tip: Choose a room with a balcony so you can get fresh air. Windows do not open in other rooms.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babydollq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager A, Manager at Alpha Hotel Canberra, responded to this review, March 19, 2014
Thank you for your review of Alpha Hotel Canberra

We are glad you enjoyed your stay and found the staff helpful and friendly. On your next stay, please do inquire with reception if you cannot open your windows as all windows in the hotel are in fact designed to open. The latch mechanisms can sometimes be tricky.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeton, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 4, 2014

The hotel is in a prime position and walking distance to shopping mall. Great housekeeping and a very high standard of cleanliness. Very spacious car parking. One of the best family hotel. Spa and gym were excellent.

Room Tip: Get a room with a balcony..if you have your kids with you ,,,
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager A, Manager at Alpha Hotel Canberra, responded to this review, March 19, 2014
Thank you for your review of Alpha hotel Canberra

We are glad you had an enjoyable stay and that you found it well set up for kids. Certainly the resident Kangaroos (or 'Hops" as he calls them), provide endless hours of entertainment for my 2 year old.

On your next visit I would highly recommend a trip to Questacon, a bike ride around Lake Tuggeranong or a visit to our Tuggeranong Acquatic Centre which is just a short stroll from the hotel. Each provide an energy release for a young family.

Best regards
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Berkeley Vale, Australia
1 review
Reviewed December 6, 2013

I booked a 2 night stay for business & stayed at the Country Comfort Greenaway, what a great surprise. Friendly reception staff, room was a great size, very clean and the quietest hotel I have ever stayed.
Restaurant is convenient, lovely buffet breakfast great selection of wines for dinner, there is also a club right next door & one over the road.
Large shopping centre opposite with movie theatres, & plenty of shops. Great walking areas around the lake & surrounds.
It is a surprisingly quick drive to the City Centre & easy access to the airport.
I now always stay there on my trips to Canberra.

Debbie Strong

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parramatta, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2013

Well we checked in and the room we were given had at least 20 Bogon Moths flying around in it. They did change us to another room, but I think that would have preferred not to have to do that. They do supply fly spray , but you need heavy anti aircfraft fire to deal with Bogon Moths.

Room Tip: Make sure that you state that your not sharing with any moths
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mothsaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alpha Hotel Canberra

Property: Alpha Hotel Canberra
Address: 46 Rowland Reece Cres | Greenway, Canberra 2900, Australia (Formerly Country Comfort Greenway)
Location: Australia > Australian Capital Territory > Canberra > Tuggeranong
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Tuggeranong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Alpha Hotel Canberra 4*
Number of rooms: 100
Official Description (provided by the hotel):
Alpha Hotel Canberra is Tuggeranong's premier accommodation provider and is ideally located in the Tuggeranong Valley just 20 minutes drive south of Canberra City (with all of its attractions that include Parliament House, The Australian War Memorial, National Portrait Gallery etc) and the Canberra International Airport. The hotel backs on to the Brindabella ranges, right on the Murrumbidgee Corridor. Within a brief walking distance you will discover the Tuggeranong Hyperdome (with all of its restaurants and bars), Tuggeranong Vikings Club, Southern Cross Club, Ten Pin Bowling Centre, Cinema Complex, local restaurants, Basketball Stadium, Tuggeranong Lake, Aquatic Centre and the bus terminal, which has buses servicing the Canberra district on a regular basis. Guests at Alpha Hotel Canberra can enjoy lunch and dinner at Baa Moo restaurant 7 days a week (located at the Vikings Club). Room Service and restaurant dining is also available for dinner 7 days a week. Breakfast (including room service) is available 7 days a week in the Tinderbox Restaurant. The Tinderbox lobby bar with bar snacks is available 7 nights a week. Alpha Hotel Canberra is also close to the Department of Human Services (DHS), Department of Social Services (DSS), Defence and is adjacent to the Tuggeranong Office Park. We have a variety of hotel rooms and bedding configurations to suit all needs. These include Deluxe rooms with queen and twin bedding, Family Rooms that can sleep up to 6 and Spa or Honeymoon Suites for romantic getaways. We also have disabled rooms for those requiring easier access. Facilities include free car parking, free in room movies, a new large gym, spa and sauna, and a bar and restaurant. In room facilities include free in-room movies, tea, coffee, irons and ironing boards, individually controlled air-conditioning, in-room breakfast and dinner service (subject to restaurant opening times). Alpha Hotel Canberra also has 2 meeting and function rooms for conferences and weddings. These can accommodate up to 150 attendees. Attractive packages have been created for accommodation, conferences and groups. HOTEL FEATURES • Gym, spa and sauna • Free car parking • Conference and function rooms • Express Check Out • Wheelchair access throughout Hotel • Safety Deposit Box at reception Guest Laundry Facilities ROOM FEATURES • Variety of room types for the business traveller, families and romantics alike • Some rooms have views of the Brindabella ranges • Some rooms have external balconies or terraces. All have opening windows • Iron / Ironing Board • Air Conditioning • Direct Dial Telephone • Coffee / Tea Making Facilities ... more   less 
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Also Known As:
Country Comfort Greenway Hotel Tuggeranong
Country Comfort Greenway Canberra
Alpha Hotel Canberra Tuggeranong

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