This review unlike most others will not be a positive one. During my 21 day travel in Africa, my mom, aunt, and I stayed at this lodge for 3 nights. The entire lodge including our tent was beautiful; however much to our surprise the quality of the service, and food among other things were extremely poor. For starters, while everyone wants their privacy when on vacation, you're simply alone at this lodge from the time you check in. Besides the activities including diving and sailing (which you must pay for), there were no attempts on behalf of the staff to set up any social activities or gatherings for everyone to come together. Our family can appreciate our "alone time" but unless you are honeymooners or diving lovers this place is not for you. In regards to food, we were extremely disappointed. We were given one option every night for dinner and the quality and taste of the food was terrible. For the amount of money you spend per day, the canned/processed food and lack of variety was shocking. Please keep in mind that we have stayed in many camps, some more rustic and "very unluxurious" with no running water so I am not writing this review because I am used only staying in 5 star places although we have; I am writing this review because the price that you pay per night is simply not worth the astounding price that you pay. Also, the service was forgettable. While the local people who worked the kitchen and cleaned were great, there were some non locals that let us down on more than one occasion. We had asked for our water to be refilled for the day( something that's supposed to be done in the morning) and it was not done until we asked again when the day had passed. We were also told there would be a small gathering on a boat at sunset (the only thing mentioned to us) and we were very excited for it.!Once we were dressed and made the long walk from our tent to the main lodge, we were told it was cancelled and that they meant to mention it to us at lunch but had just missed us. I'm curious to know why they didn't feel it was important to make sure we knew to save ourselves the time we had taken to get nice and ready. The lack of consideration for us as guests were noted as well as the lack of guests also staying there at the time we were, which would make you think they'd pay a little more attention to us. Lastly, there was also not a sense of urgency to let us know if they could find us a flight out of the area instead of driving. Apparently once the manager had found out that it was not possible to get a flight on the day we wanted, he forgot to tell us until the next day. My family and I don't ask for much, all we want is kindness, quality service, consideration, and decent tasting food with some options. Had we paid a fraction of the price we did, our experience would have been expected. This place is by no means luxurious, it's overpriced and I believe it is simply because the lodge is not doing well. Our family felt cheated and while Mozambique was supposed to be our " beautiful luxurious relaxing time" out of our rustic adventurous trip, I couldn't help but feel like I was on survivor and could not wait to leave. I would never recommend this place and if anyone ever decided they'd want to go, I would stay if you were passing by for one night. I wish I could write a positive review but I believe that people must know exactly what they're getting into as I wish we had known so that we could have spent our limited time in Africa somewhere else.
- Official Description (provided by the hotel):
- Nuarro Lodge is located on the shores of the warm and azure Indian Ocean in northern Mozambique. Backed by the wild Mozambican bush, fringed with old and established baobab trees to the back; and fronted by the calm and aquamarine bay of Nanatha, the lodge is peppered along a more than 2km-long, powdery-white beach in the middle. Built from natural materials, by the local community, makes the environmentally sensitive Nuarro Lodge, the ideal venue in which to relax and unwind in these equally pristine surroundings. Nuarro Lodge is all about friendly people, top-class activities and fantastic food, showcasing a spectacular, pristine environment in the most responsible way possible! ... more less
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- Also Known As:
- Nuarro Lodge Mozambique/Memba