Recognising the fact that most reviews of Nuarro Lodge on Tripadvisor are rather positive I felt I needed to share my disappointing experience there online.
Our travel agent had booked us (a family with 2 kids aged 6 and 9) for one week at Nuarro Lodge, which turned – from our perspective – out to be a big mistake, for several reasons:
• The location of the lodge is not ideal, which makes Nuarro – by the staff’s own admission – not suitable for children. There is no pool, and the sea is de facto unsuitable for children under ten years of age – dangerous rocks and sea urchins at low tide, and high waves (that are allegedly common for at least six months per year) and an undercurrent at high tide. Staff repeatedly warned us of the dangers for children, but could not offer much in terms of activities apart from a sand castle building competition.
• There are very few activities available. During our stay snorkeling was either not possible due to the high waves or useless due to poor visibility, diving was not possible due to the fact that “the” boat was broken (we are not regular divers anyway), kayaking was also difficult if not dangerous due to the high waves and rocks, sailing and windsurfing were not available. The three existing mountain bikes were not available on the two occasions that we were interested in using them. We undertook a dhow trip but even that was done for only one hour and against the advice by the operators of the dhow, who considered the trip to be unsafe (several of us got sick).
• Some activities, such as taking a boat trip to go kayaking in a mangrove area, are – at USD 50 per person – rather expensive. (Also this activity requires calm seas and a functioning boat, and is to be done at high tide; we never had all conditions in place during our 6-day stay.)
• The chalets/rooms are very basic. There are fly screens but no windows and not even curtains to keep out sunlight after 5:30 a.m. Doors cannot be locked. Lighting is poor, there is no coffee maker or fridge (or telephone to ring for ice), let alone a safe or TV or air conditioning. There is no bath tub, either. The outside shower is a “public affair”. Chalets sleep four people, but without any privacy outside the toilet. The chalets that are named “family units” have upstairs beds for kids that are dangerous for young children. The only positive elements to be reported about the chalets are that power was available 24/7 and that the double bed was large (kids beds were narrow). Depending on the location it can be a walk of almost 10 minutes from the chalet to the reception area, which itself is located a 10 minutes walk from the dining area.
• Food was quite ok, with the exception of breakfast, which was well below what can be expected for the prices charged. Lunch portions were too small for our taste, and requests for additional food could not be met. We got sick from the “drinking” water offered at the restaurant and had to switch to bottled water. Prices for drinks were high (a beer was MZM 100, roughly equivalent to USD 4, and wine starting at MZM 800, roughly equivalent to USD 35). The restaurant area had a serious fly problem.
• Summary: Nuarro sells itself with an “ECOLOGICAL” label, which – as is often the case – is an excuse to offer basic accommodation at luxury prices. The Lodge may be worth a 2 night-stopover were it not located so remotely, which indeed raises the question why one would travel so far to build a lodge at spot with so severe shortcomings.
I would recommend careful consideration before you book at Nuarro (it is certainly not worth anything near USD 500 a night, let alone the more than USD 700 that we were charged for our family of four per night.)
- Official Description (provided by the hotel):
- Nuarro Lodge is located on the shores of the warm and azure Indian Ocean in northern Mozambique. Backed by the wild Mozambican bush, fringed with old and established baobab trees to the back; and fronted by the calm and aquamarine bay of Nanatha, the lodge is peppered along a more than 2km-long, powdery-white beach in the middle. Built from natural materials, by the local community, makes the environmentally sensitive Nuarro Lodge, the ideal venue in which to relax and unwind in these equally pristine surroundings. Nuarro Lodge is all about friendly people, top-class activities and fantastic food, showcasing a spectacular, pristine environment in the most responsible way possible! ... more less
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- Also Known As:
- Nuarro Lodge Mozambique/Memba