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“Not suitable for families with small kids”
2 of 5 bubbles Review of Nuarro Lodge

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Nuarro Lodge
Certificate of Excellence
Lilongwe, Malawi
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Not suitable for families with small kids”
2 of 5 bubbles Reviewed January 8, 2012

Recognising the fact that most reviews of Nuarro Lodge on Tripadvisor are rather positive I felt I needed to share my disappointing experience there online.

Our travel agent had booked us (a family with 2 kids aged 6 and 9) for one week at Nuarro Lodge, which turned – from our perspective – out to be a big mistake, for several reasons:

• The location of the lodge is not ideal, which makes Nuarro – by the staff’s own admission – not suitable for children. There is no pool, and the sea is de facto unsuitable for children under ten years of age – dangerous rocks and sea urchins at low tide, and high waves (that are allegedly common for at least six months per year) and an undercurrent at high tide. Staff repeatedly warned us of the dangers for children, but could not offer much in terms of activities apart from a sand castle building competition.
• There are very few activities available. During our stay snorkeling was either not possible due to the high waves or useless due to poor visibility, diving was not possible due to the fact that “the” boat was broken (we are not regular divers anyway), kayaking was also difficult if not dangerous due to the high waves and rocks, sailing and windsurfing were not available. The three existing mountain bikes were not available on the two occasions that we were interested in using them. We undertook a dhow trip but even that was done for only one hour and against the advice by the operators of the dhow, who considered the trip to be unsafe (several of us got sick).
• Some activities, such as taking a boat trip to go kayaking in a mangrove area, are – at USD 50 per person – rather expensive. (Also this activity requires calm seas and a functioning boat, and is to be done at high tide; we never had all conditions in place during our 6-day stay.)
• The chalets/rooms are very basic. There are fly screens but no windows and not even curtains to keep out sunlight after 5:30 a.m. Doors cannot be locked. Lighting is poor, there is no coffee maker or fridge (or telephone to ring for ice), let alone a safe or TV or air conditioning. There is no bath tub, either. The outside shower is a “public affair”. Chalets sleep four people, but without any privacy outside the toilet. The chalets that are named “family units” have upstairs beds for kids that are dangerous for young children. The only positive elements to be reported about the chalets are that power was available 24/7 and that the double bed was large (kids beds were narrow). Depending on the location it can be a walk of almost 10 minutes from the chalet to the reception area, which itself is located a 10 minutes walk from the dining area.
• Food was quite ok, with the exception of breakfast, which was well below what can be expected for the prices charged. Lunch portions were too small for our taste, and requests for additional food could not be met. We got sick from the “drinking” water offered at the restaurant and had to switch to bottled water. Prices for drinks were high (a beer was MZM 100, roughly equivalent to USD 4, and wine starting at MZM 800, roughly equivalent to USD 35). The restaurant area had a serious fly problem.
• Summary: Nuarro sells itself with an “ECOLOGICAL” label, which – as is often the case – is an excuse to offer basic accommodation at luxury prices. The Lodge may be worth a 2 night-stopover were it not located so remotely, which indeed raises the question why one would travel so far to build a lodge at spot with so severe shortcomings.

I would recommend careful consideration before you book at Nuarro (it is certainly not worth anything near USD 500 a night, let alone the more than USD 700 that we were charged for our family of four per night.)

  • Stayed December 2011, traveled with family
    • Value
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Helpful?
5 Thank Horst P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Durban, South Africa
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 20, 2011

There is no way to explain only with words in which way this lodge takes you so far from the daily “rushing life” of the city. Located in a stunning place, amazing and helpful stuff, a lot of activities especially for diving and sealife, snorkeling, swim or relax on the beach!!
Cute chalets, really good food...sleeping with the "sound of the sea"..
Absolutely to suggest for a different unforgettable vacation!!

  • Stayed October 2011, traveled on business
    • Value
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Helpful?
1 Thank Volpesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pointe Noire, Republic of the Congo
Level Contributor
61 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed October 19, 2011

Beautifully simple is the best way to describe Nuarro. This really is a 'kick back and chill out' venue in northern Mozambique that feels wonderfully off the grid, with a fun but occassionally bumpy charter airplane connection out of Nampula to get there. The owners have commendably tried to use local crafts and staff wherever possible to create this peaceful sanctuary on the edge of the Indian Ocean. The result is a small, couples-friendly resort that has an emphasis on relaxation with a nice side-line in water sports.

Diving is supposed to be excellent (we don't dive), straight off of the beach, but we can attest that the snorkelling at low and high tide over the volcanic-rock beach reef was excellent - all equipment is provided for your use so you don't need to pack this. Nuarro has an excellent empty beach, kept spotlessly clean by the staff - nicely done. The beach has a large tidal range so at low tide a wide rock platform is exposed, great for exploring, but take care with footware. Even at high tide, keep a watch on your footing during swimming as there are some sharp rocks here.

Other activities to do here are dhow-sailing trips, outstanding whale watching in season (what a show!), and guided walks in the local area to see the nearby fishing villages and old colonial lighthouse (a must) and the nearby saltpans (more for the exercise than the sightseeing); there are mountain bikes to jump on too.

Nuarro's timing is governed by the sun - the chalets don't have shutters so you really do wake up with the dawn (a little bit disconcerting at first but you soon get used to it). Rooms have no ac so they are reliant are the near constant sea-breezes for ventiliation - not sure what they'll be like in the wet season, but in September, they were beautifully cool. Indoor and outdoor showers are in all rooms, but the chalets are marked by a spartan simplicity that is actually very refreshing - these are not temples to modern-day consumerism, but that is the way we liked it.

Meals are served in the restaurant: a small but tasty breakfast buffet with hot entrees and then fixed lunches and dinners of excellent quality and taste - no mean feat considering the physical location of Nuarro. Limited diets can be catered for, but its probably a good idea to let them know this in advance.

One thing we discovered - as UK nationals, we were able to buy tourist visas at Nampula airport, but these were 85USD (cash only) and not the 25USD we had seen advertised - something to be aware of!

Nice touches is that the Beach Bar has free wifi so there is just enough connectivity to the outside world when you need it accompanied by excellent sundowners, but the real appeal of Nuarro is the remoteness of the place - a graceful step away from the hustle and bustle of everyday life.

Room Tip: All the chalets are identical - they are strung out between the beach bar at one end and the restaur...
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
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Helpful?
1 Thank NickDLuanda_Angola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 5, 2011

What a great lodge! Luxurious rooms(lodges), good food and a beautiful beach.
With it's romantic atmosphere and it's compleet privacy our vacation was great.
And we even did a good thing for the envoirment because everything is ecologic!
Also the diving is amazing, they have huge coral reefs, whales and a forrest of gorgonians (sea fans) ! really beautifull. Next year we are definitely coming back!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
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Helpful?
Thank ysabelle t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maastricht, The Netherlands
1 review
4 of 5 bubbles Reviewed September 3, 2011

We loved our stay at Nuarro! Great, fresh food, friendly and helpful (local!!!) staff, cute chalets, beautiful surroundings, incredible sealife and fun activities. I especially enjoyed the whalewatching and snorkling! Wish we would have stayed longer and defenitely hope we will be back soon!! It was a truly amazing and special holiday!!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank kikirenardel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed September 3, 2011

Nuarro has the best location possible for an unforgettable stay!! Warm and local personnel to make your holliday truly amazing.. A beautifull ocean filled with life and beautifull coral and ofcourse the big whales close to shore..
I recommend nuarro to everyone who wishes to have the perfect holliday.

  • Stayed August 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tobiasgrinwis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed September 2, 2011

We enjoyed our stay at nuarro overall but felt we had to work at it. Location is great, totally isolated, lovely beaches and diving. And the food is excellent.
The main problem for us were the chalets. They're made to resemble local housing which is great and we were fine with the Eco loos BUT they were poorly lit, had no curtains which meant you had to wake up with the sun and the bedding was scant. While the room was cleaned daily, it never felt truly clean and it was anything but luxurious. In short, just not what you want or expect when you're paying a premium for your accommodation

  • Stayed July 2011
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
5 Thank Beecountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nuarro Lodge

Property: Nuarro Lodge
Address: Nuarro | Nangata, Memba 3120, Mozambique
Location: Mozambique > Nampula Province > Memba
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Memba
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Nuarro Lodge 4*
Number of rooms: 12
Official Description (provided by the hotel):
Nuarro Lodge is located on the shores of the warm and azure Indian Ocean in northern Mozambique. Backed by the wild Mozambican bush, fringed with old and established baobab trees to the back; and fronted by the calm and aquamarine bay of Nanatha, the lodge is peppered along a more than 2km-long, powdery-white beach in the middle. Built from natural materials, by the local community, makes the environmentally sensitive Nuarro Lodge, the ideal venue in which to relax and unwind in these equally pristine surroundings. Nuarro Lodge is all about friendly people, top-class activities and fantastic food, showcasing a spectacular, pristine environment in the most responsible way possible! ... more   less 
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Also Known As:
Nuarro Lodge Mozambique/Memba

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