First I had a drink poured over me, with scant apology and a scruffy cloth, I was told there was a good hand dryer in the ladies. My youngest nephew then found his glass had a serious and visible crack in it. The starters finally arrived a good 30 minutes after they had been ordered, again no apology and even then one of the starters was incorrect. They did offer, grudgingly, to exchange it.On to the main course. Five of the six meals arrived and, five minutes later mine arrived. I'd ordered from the specials board. it was said to include Mustard MASH. It arrived with hot food piled on a horrible heap of cold potato salad. When an enquiry was made about the Mustard Mash, we were informed that it was a typographical error (on a chalk board????????) and that it should have read Mustard MAYO, which was on the plate.
I was offered a replacement meal, which arrived as everyone else finished. As some attempt at compensation, I was then brought a plate decorated with Happy Birthday and a very small (thank goodness) complementary glass of so-called Lemon Posset - I think they forgot the lemon!
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