We booked this trip through RCI, a timeshare. Every New Year my boyfriend and I travel and we look forward to this after 11 long months of hard work! But this trip was memorable in a different sort of way... not only were we greeted with obvious disdain, but our room was dirty and did not even contain such basic provisions as a bath towel. The shower had broken tile everywhere, the bedrooms had cracked mirrors and missing bed linens and the beds were unbelievably hard. When we requested towels at the front desk, the associate rolled her eyes! 6 hours later, we finally rec'd our towels. Needless to say, this wasn't our first issue with the resort staff hospitality. We also booked a tour, with a bus that never showed up, and when we asked the concierge to help us contact the company to find out what was going on he simply told us that the phone number was out of the area and could not be called. When we offered to pay for a phone use, he walked away! Who does that?!? The tour company was booked by the resort!!! And when we asked a second staff member to help us, he picked up the house phone and dialed out without questioning a thing.
Breakfast can be included with your stay, but you'll get way more for your money outside or in the town.
Location - nice strip...We booked this trip through RCI, a timeshare. Every New Year my boyfriend and I travel and we look forward to this after 11 long months of hard work! But this trip was memorable in a different sort of way... not only were we greeted with obvious disdain, but our room was dirty and did not even contain such basic provisions as a bath towel. The shower had broken tile everywhere, the bedrooms had cracked mirrors and missing bed linens and the beds were unbelievably hard. When we requested towels at the front desk, the associate rolled her eyes! 6 hours later, we finally rec'd our towels. Needless to say, this wasn't our first issue with the resort staff hospitality. We also booked a tour, with a bus that never showed up, and when we asked the concierge to help us contact the company to find out what was going on he simply told us that the phone number was out of the area and could not be called. When we offered to pay for a phone use, he walked away! Who does that?!? The tour company was booked by the resort!!! And when we asked a second staff member to help us, he picked up the house phone and dialed out without questioning a thing.
Breakfast can be included with your stay, but you'll get way more for your money outside or in the town.
Location - nice strip of Jomtien Beach, but fairly far from a lot of Pattaya's main attractions and nightlife and markets. Much better off staying North a bit.
In the end, we only stayed 4 days of the 14 we had booked, at Sigma. We ended up paying considerably less money p/night, for a second resort (Areca Lodge) in the heart of Pattaya. The amenities of Areca Lodge were a vast improvement from Sigma Resort too; with 2 pools, a full spa, and much much more.
I will never recommend Sigma Resort to any fellow travelers. The location and amenities are not worth the price, and the service was the icing on the cake and prompted me to write this review.More
Show less