Upon check-in, I was requested, either to sign a document allowing unlimited charge of my credit card, or to proceed with a security deposit of Baht 5,000 (USD 170 approx). Not the nicest welcome, indeed.... I had booked a Grand pool villa one bedroom (which is, in fact, a three bedrooms villa which doors of bedroom #2-#3 are locked !) The hotel isn't built within a large land property, but with small houses along small public streets, quite unusual. So you may have a private villa next to your pool villa. Since frame/windows are quite cheap, don't be surprised to be woken up at night by a ioud noise, such as motorbike going fast, etc... Upon arriving to the villa, the cleaning system of the pool was broken, and overall, despite the fact this resort is supposed to have opened only 3 years ago, it seems maintenance is really very poor, lots of things are not working properly, air conditioning is very noisy, etc... Still, the villa is large, clean, peaceful as promised, and the place is relatively comfortable. Except: matress, cheap and hard, pillows (same, cheap and hard). Piping is not working that well but ok, not such a big deal. The sofa in leaving room are not very nice either. Finally, the best place to seat is on the floor. Amenities are poor (not even cotton buts) Breakfast is really cheap and bad: bit of steam rice, fried...Upon check-in, I was requested, either to sign a document allowing unlimited charge of my credit card, or to proceed with a security deposit of Baht 5,000 (USD 170 approx). Not the nicest welcome, indeed....
I had booked a Grand pool villa one bedroom (which is, in fact, a three bedrooms villa which doors of bedroom #2-#3 are locked !)
The hotel isn't built within a large land property, but with small houses along small public streets, quite unusual. So you may have a private villa next to your pool villa. Since frame/windows are quite cheap, don't be surprised to be woken up at night by a ioud noise, such as motorbike going fast, etc...
Upon arriving to the villa, the cleaning system of the pool was broken, and overall, despite the fact this resort is supposed to have opened only 3 years ago, it seems maintenance is really very poor, lots of things are not working properly, air conditioning is very noisy, etc...
Still, the villa is large, clean, peaceful as promised, and the place is relatively comfortable.
Except: matress, cheap and hard, pillows (same, cheap and hard).
Piping is not working that well but ok, not such a big deal.
The sofa in leaving room are not very nice either. Finally, the best place to seat is on the floor.
Amenities are poor (not even cotton buts)
Breakfast is really cheap and bad: bit of steam rice, fried potatoes, sausages, a bit of sliced bread with VERY cheap marmelade... that's about it, no fresh coffee, chemical orange juice, that's all what you'll get, so it's just good if you are really hungry.
The place is far from the noise of the city, which is is great to my view.
But there is no beach > Nearest beach is about 2 km away
Say: it's a relatively nice place to come over with friends for one evening or two, eventually partying, but it's not the right place if you aim at a quiet pool villa with good service next to the sea.
A bit overpriced as well to my view.
Staff is average, not unfriendly, just not really concerned.More