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“Comfortable and excellent staff!”
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4 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Mountain Village, Colorado

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Pamsterfl...
Colorado Springs
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Disappointed in Room 304”
Reviewed March 22, 2015 for a stay in March 2015
1
person found this review helpful

We have stayed at Bear Creek Lodge before and loved it! However, room 304 is sub-par at best. Beds were awful. Dirty chairs. No frying pan or hot pads for the oven. Broken and chipped dishware. Jetted tub spewed dirt and black debri into the tub. Do not stay in this room! Owners need to do some serious work. Staff at the lodge are great and very helpful!

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 24, 2015
Dear Bear Creek Lodge guest,
Thank you for taking the time to review Bear Creek Lodge and unit 304. We are going into our off season and I will be working with all of the owner to do some upgrades to the their units. One of them and most important is upgrading the bedding. I do apologize for your experience and I appreciate your loyalty to the lodge. I will make it a priority to fix the problems you had and we hope to see you in the near future at the Lodge.

Bear Creek Lodge Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
VT
Reviewed March 12, 2014 for a stay in February 2014

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Mar 12, 2014
Dear Bear Creek Lodge guest,
We are very excited you had a great stay at the Lodge. Our # 1goal at the Lodge is to have a reputation as the best service in Telluride, and as you can tell our staff has taken that challenge.

I will contact the owner about upgrading the living room TV and we will take your suggestion on the placement of the furniture as this is valuable feed back.

We look forward to servicing you in the near future.

Bear Creek Lodge Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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No pets
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