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Monteverdi Tuscany
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Reviewed August 19, 2013

We spent four nights at Hotel Monteverdi. The hotel’s setting is unique and striking, overlooking the countryside in a very small, well-preserved medieval town. Access to the hotel is by a very long, dusty and pot-holed gravel road that makes arriving and leaving the property an effort, which we quickly found trying. The hotel does not have private parking. Rather, the village’s public lot is available to guests. It was often crowded and a good walk down another dusty graveled road to reach the hotel itself.

Our room, which was one of the new San Andreas Suites was a mixed bag. Although there was no furniture in the bedroom other than the bed and nondescript metal built in stands (and a small flat screen TV), it was tastefully decorated and had beautiful hillside views. Most rooms do not offer similar views. The bedding itself, while linen and attractive, was a bit coarse. The bathroom was tastefully done and nicely appointed with plush towels and robes. The separate living area, however, was small, dark, and spartan. We found the furnishings a bit cold, somewhat uncomfortable to lounge in, and not fitting with a relaxed country setting. The furnishings had a West Elm esthetic. The hotel’s website photos led us to expect a more refined décor. The internet service was quite good in our suite, but spotty on the rest of the property. Even though we were in the most expensive suite, it was lacking in conveniences. There was no minibar, no desk or surfaces to write on, no iPod dock, and no coffee maker. The air conditioning in our suite (which most rooms lack) was only minimally effective. Our suite was at street level, and the noise and dust of passing cars and people was not anticipated, as we had requested a room that offered privacy. People strolling by our suite could look directly into our room. Additionally, rooms are typically serviced just once each morning. Since we had previously inquired about this, the management did make an effort to accommodate us by agreeing to have staff come by our room to freshen it in the late afternoon.

As to the outdoor spaces, the small pool is quite lovely, but there are no umbrellas for guests who prefer protection from the sun, and there is no staff available at the pool. There is an “honor bar” nearby where guests can find limited cold refreshments. There also are gardens with shaded areas where guests can lounge. However, there is a public staircase and passageway through the gardens, and during our stay, anyone was able to come up the stairs, and make themselves comfortable in the gardens. There is no signage indicating that the gardens are for hotel guests only, so on occasion you feel as if you’re lounging in a public park. We never saw a staff member checking on the gardens or pool or asking guests if they needed anything. Surprisingly, there are no indoor comfortable common areas or a bar for guests to mingle and linger in should the weather be inclement.

The small restaurant, which offers a limited menu, was generally quite good, although some dishes missed the mark. The restaurant’s outdoor terrace was infinitely more appealing than the indoor space, which we thought was stark and cold. The buffet breakfasts were simple and plain. We found restaurants in the surrounding countryside to be consistently good, but getting to them meant dealing with the arduous gravel road and the remote parking lot. So, while we enjoy exploring new dining options, the effort to do so while at Monteverdi was an obstacle.

In the end, room prices at Monteverdi would lead one to expect a higher level of service, comfort, sophistication and consistency than we experienced. The property certainly has its appeal and the staff could not have been nicer. Indeed, the young staff is earnest and attentive to your requests (especially Alesandro), but in our view, they are in short supply. They react cordially to your requests, but they do not go out of their way to ask if there’s something you might need or anything they can do for you. For us, the property lacks the kind of polished service and attention to detail that one might expect at a hotel that is charging 500 euros a night, a rate that one typically associates with more sophisticated and comfortable four or five star properties. While it may be in the future, Hotel Monteverdi is not yet in that class.

  • Stayed: August 2013, traveled as a couple
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13  Thank JS400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

We were shooting a short film and we knew that there was a "castrada festival" on the hill which also houses the Monteverdi "resort". We wanted this festival and surroundings to be part of the film.

The Monteverdi is located in a stunningly beautiful medieval village on top of a hill. There are spectacular views of Tuscany that are almost too perfect. Sunrise and sunset views. hundreds of kilometers of rolling hills with vineyards and rivers and forests. Its better than you can imagine.

The resort, or hotel, is small and boutique and consists of a few houses that are spread out over the hill. Each room is unique and the designer explained us how she used only local and mostly old materials to do the interior design. The interiors are very modern and classy and definitely on a 5 star level.

We had the chef prepare some local specialities for us and the food was excellent. Yes we also drank the wine and it was great.

We were on a 10 day film trip through Italy, stayed and worked in the most amazing places, this was the highlight in terms of spirit, surrounding, people and general awesomeness.

Room Tip: The rooms are all unique, ideally you see a few of them before you settle in one. But everyone is great really.
  • Stayed: June 2013, traveled with friends
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Thank zedirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

What a place! My husband and I travel a lot and this was one of our favorite places. Incredibly romantic and peaceful. The pool was absolutely beautiful. Service was impressive as well, very friendly, yet perfectly professional. We recommend it 100%. Thank you for a wonderful stay!

  • Stayed: July 2013
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Thank SAB08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

We loved our stay here. The view was so beautiful. The staff went way out of their way to accommodate us. They upgraded us to a garden room with a fireplace. It was very pretty and romantic. Everyone there was so very friendly. We had a great time and would return again and again.

  • Stayed: June 2013, traveled with family
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Thank im4links
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

A must visit location. An extraordinary special place to visit. The location was fabulous, the attention to detail was second to none, the food was spectacular, and it was just a wonderful experience. We can't wait to visit again and hope to spend as much time as we can afford. Really special.

  • Stayed: June 2013, traveled with family
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1  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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