Where do I begin?? Our experience was amazing! Our family trip of four that included a 12 year old and 15 year old was chosen by our 15 year old daughter after much deliberation over having our cultures traditional "quincanera". I was hesitant to change up our traditional roots but allowed her to make her first grown up decision and well...I must say...she did great!!! I contacted the resort before our arrival to let them know the purpose of our visit and they immediately made an impression! They offered to decorate her room on our arrival and the price was cheap! Especially for her priceless reaction when she saw it. Not only did they decorate the room but they even gave us a free room upgrade as a happy birthday gift to her! Going back two hours..we arrived at Montego Bay airport and where greeted by friendly staff that checked us in to the Sandals lounge to await a bus that would take us to our resort. The lounge was very nice, air conditioned, clean and offered us drinks and snacks. The wait wasn't long at all before we boarded the bus for an approximate 1hr and 50 minute ride to the resort. I thought it would be the worst ride ever since I am 7 months pregnant but it wasn't bad at all. The driver talked to us all the way, explaining the different sites we saw along the route. He allowed me to sit right up front and prop my feet since swelling began to set in and he also stopped half way through for a bathroom break and drinks. Food at the stop was a little pricey but being able to stretch and get a cool drink was awesome! Once at the resort we were greeted with tasty punch and cool aroma injected hand towels to cool our faces and necks (great touch!) we waited in the beautiful lobby for just a short while before we were escorted to the concierge lounge to check in. On the way down, we were briefed on the resort as we passed certain areas. The concierge lounge was cool and smelled incredible! We were once again briefed on the resorts accommodations by Renea and to my surprise, Lenore (the young lady who would be responsible for the decorations and room upgrade) stopped in to greet us. She even tried to speak in our native language out of a respectful gesture to us. Now...the room. our daughter was so surprised! It was great! Inside the room they also had fresh fruit trays and a small fridge stocked with coke products, water and fruit juices. There were also bottles of red stripe beer and wine...all complimentary. We are a non alcoholic family so they quickly removed the alcohol and added more juices, waters and sodas. These were stocked daily by a young gentlemen named Eric. Eric was a treat! He and my fiancé would talk to each other in a great Jamaican accent (my fiancé is not Jamaican at all but does a pretty good at the dialect) and the islanders loved it! The second day there we were in the room when Eric stopped in to stock up our drinks and saw the birthday decorations. He asked whose birthday it was and serenaded my daughter with a happy birthday song!!! So sweet! Breakfast, lunch and Dinner at all the restaurants were great! Eleanor's being the most formal.
I must say the steak and lamp chops were AMAZING there! They did run out of menus but no biggie for our family. We were even paid a visit by Francis the Sous Chef who invited us back the next day for a special dinner. Food was always available on the resort which kept my pregnant belly happy! There was a gentlemen at BBQ's that even made me a jerked chicken pizza in the shape of a heart just because :)) and Gavin at the breakfast buffet made our morning with his great spirit every morning!
Renea, at the concierge would see us almost everyday for dinner reservations, excursion and resort questions or just to say hello and always greeted us with a smile, she even called us family after we apologized for coming in so often (I think we loved the lemongrass smell in there that much lol!) she even reached out to us after we were back home in the states just to say hello! Speaking of excursions, we booked two days worth of excursions with Renea and although I wasn't able to climb the falls, swim with dolphins or bobsled with the rest of my family, she was able to get me to go along to at least watch and enjoy my family having fun at a minimal cost. We made friends with our driver Fabion who we've also been in touch with to this day and his girlfriend Tameka who we coincidently hit it off with at dolphin cove. great people!!! Day one of our excursions (the falls and dolfin cove) were great although I must have overdid it. Later that night, contractions set in and scared me enough sending me to the nurse the next morning. She briefed me on the best hospital in Kingston (which is where I'd go if things worsened) contractions went away and I was instructed to REST...meaning no excursions...even to just watch that second day. We told the concierge office what happened and without hesitation, they refunded us my portion of the excursion fees. Every person and every encounter was so pleasant from management to housekeeping! We were always greated with a smile and many of the staff would just pause for a minute to just talk. The kids loved club liquid...as it hosted music and tween/teen fun at night. The kids met and loved the "bartender" Richard who made them awesome kids drinks and kept them laughing. The evening shows were entertaining. The main pool awesome and the water park better than expected and more free watersports then ever expected! props to Judy who was great with my family each time we checked in at the watersport counter. There was daily and nightly entertainment poolside a lot of which included vacationer participation. We of course participated and had a blast! Our youngest performed in the resorts "Jamaican Idol" and won!!! She was so excited that I think she went to bed and awoke with the same smile still glued to her face! There was even a daily newsletter that was left in our rooms the night before to keep us up to par with all of the resorts happenings for the next day. Did I mention the hospitality in this place?? We requested extra pillows since we are a pillow family and one night we arrived to our room to find not only the extra pillows but a maternity pillow they brought in especially for me...another thoughtful gesture! The only problems we ran into on the resort was a no working toilet after day 3 which they fixed while we were out for the day and low towel supply at the pools again no big deal for our family. And finally, our last day there was quite memorable. We met up with friends we made along the way and hung out at the waterpark while everyone ate and enjoyed the nights entertainment. The entertainment only got better as Lenore prepped the entertainment team to give a special birthday shout out to our daughter. Our daughter was called onto stage and a birthday cake was brought out to her, candles lit as the entire staff and all the vacationers there sang happy birthday aloud to her. PRICELESS!! We did plan for this ahead of time with Lenore but she out did herself!!! She made it so memorable that we are still talking about it today! We were put onto a special VIP, airport accomodation called Mobay by some friends and Justin in the concierge office made it happen! thank goodness because we ended up having a 6 hour delay at the airport. Imagine 6 hours at a hot airport and pregnant??? Not good!! but with Mobay, we were in a air conditioned lounge with comfy couches, free food, drinks, television and Wifi...so the six hours weren't that bad ;) Overall, this trip, the accommodations, the resort in general and everyone we met along the way made a lasting and memorable impression on our family. I apologize for the names we forgot to mention...but we hope they realize the impact they have made. We look forward to going back really soon!!
- Official Description (provided by the hotel):
- •Minutes away from the newly renovated Ian Fleming International Airport•Kids Camp with certified nannies to pamper the kids •Supervised Xbox® Play Lounge with flat screen plasma TV’s•Kids can enjoy fun and games with Elmo & friends in our Sesame Street Caribbean Adventure•Adults-only El Dorado bar located on a terrace overlooking the Caribbean Sea •A state of the art “Liquid by Beaches” Disco •Pirates Island Water Park offering eleven slides for all ages•Voted Beaches Resorts ‘World’s Leading Family All-Inclusive’ 14 years in a row ... more less
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- Also Known As:
- Beaches Boscobel Resort And Golf Club
- Beaches Boscobel Resort & Golf Club Hotel Boscobel
- Beaches Boscobel Hotel
- Beaches Boscobel Ocho Rios
- Beaches Ocho Rios