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“Typical Swiss Mountain feeling!” 4 of 5 bubbles
Review of Eurotel Victoria

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Eurotel Victoria
Ranked #2 of 4 Hotels in Les Diablerets
Certificate of Excellence
Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Typical Swiss Mountain feeling!”
4 of 5 bubbles Reviewed May 16, 2013

My husband and I love to hike and decided to come for weekend to Les Diablerets. Coming from a German city, we really enjoy the nature, the silence and the amazing Swiss Food. The village during Spring must be different than in Winter season. We went to the Glacier 3000 and walked to the village vers l´eglise. We had some coffee there and bought some cheese in this small and cute place on the main road. The evening we went for swim and sauna at the hotel and then a nice Pizza place in town. The only downside on the weekend was the rain on Saturday ;-( We still went out hiking, but with a rain coat and umbrella. We will come back later, maybe in August and then keep fingers crossed for some sunshine. Looking forward to some relaxing, sporty days in a so said "untouched" nature and "green" environment.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    57
    50
    12
    2
    1
See reviews for
33
23
7
38
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
boulder
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 15, 2013

From check in to check out, my 6 day stay was a pleasant experience. The Eurotel staff is very welcoming and would answer all of my dumb questions in English. This was my first trip abroad and their hotel was my very first stop. This hotel is in the French speak
The double room I had was larger than I expected for a European hotel. I think I got lucky!
The dining room was of exceptional quality. When I didn't want to eat the fish course, they quickly prepared an alternative meat to please. I was very impressed with the French-style food and how meals were served in courses to our conference group of 100+.
One odd thing - you had to constantly log back in to the wifi with the code, but once you were on, it was good quality.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank wrmBoulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 11, 2013 via mobile

The hotel is in a nice valley close to the glacier. There is a convention center nearby. Thus, it is a great choice for meetings. Rooms are old fashioned but clean and confortable with a lot of room to store cloths. There is free wifi everywhere. Elevators are very fast. The food in restaurant is not so good, but the service is excellent, with waiters always willing to help. Maybe breakfast could be improved a bit by adding more fresh fruit. There is a good draft beer at the bar.

  • Stayed April 2013
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Claudia23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed April 15, 2013

Outdated hotel, rooms from the sixties. Not retro, just old. Desperately needs to be renovated, or even better rebuild the whole thing-the hotel is by far the uggliest building in the pictoresque village. The staff were friendly and the servece was good.

  • Stayed February 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Maria A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxdiable, Geschäftsführer at Eurotel Victoria, responded to this review, April 29, 2013
Dear Guest,
We want to take the possibility to thank you very much for your comments and especially for your compliments in regards to the quality and the friendliness of our hotel staff.
We are a hotel run by the same family for more than 35 years and are very much focusing on personalized service. Therefore we think that the quality of the service is the most important goal to achieve.
Regarding the comments of the standard of our hotel we would like to inform that we have only a few months ago been reconfirmed as a 4-Star-Superior Hotel and that the standing of our building and the rooms can not be as bad as described. We have completely renovated the entire lobby, bar and restaurant area in the last years as well as we have started to renovate our rooms. In the meantime all hotel rooms have been refurbished with new bed sofas, mattresses and flat screen TV as well as complimentary internet access last year.
We agree that the outside of the building which was built in 1972 has not been done in the same wooden Chalet style than the other buildings in Les Diablerets but this should by far not influence your stay as much as good service. Our hotel rooms, built in the same year are functional, clean and very spacious.
As we are a family hotel we have to plan all investments more carefully and can assure that every year during the closure of the hotel continuous renovations are done.
We would be very pleased to welcoming you back to our hotel and remain at your entire disposal in case you need any other information.
Warm regards,
Alexandra & Stéphane Wartner
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed February 10, 2013 via mobile

The eurotel has standard rooms which are a little bit old. Not the newest style. BUT they are large, are clean and everything is working. Therefore I will chose also the next time the older standard rooms. I have seen also the junior suites. They are newer, more alpine chic and bigger.
The hotel have some big plus: 1) friendly. Everybody in the hotel is very nice. 2) the location of the hotel is fantastic. Directly in the village, 100m from the cross country slope, and 200 meters from the ski lifts. 3) les diablerets is adorable. Everything in the chalet style. Like in a fairy tale.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank tiziano_pelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
76 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed January 17, 2013

We are fortunate enough to stay at some if the best hotels and resorts yet when we go skiing, we nearly always come back to this hotel. It is family run and friendly. The rooms etc are spotlessly clean and service is always with a smile
It's almost a ski in, ski out hotel (snow dependant)

Room Tip: Always go for a junior suite as these are renovated rooms
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pritchp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 25, 2012

Very nice, neat and comfortable hotel. Good location and stunning views. Spacious halls, lobby, pool area and rooms. Surprisingly, the swimming pool is big enough in relatively compact hotel. Although the pool is indoor , it feels very sunny and attractive and feels like open space!! The food is excellent : variable and high quality. Rooms are wide, clean and comfortable. the final touch - the service is very professional anв responsive.

Room Tip: ask a room with baloney to the opposite side from the hotel entrance
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank irusik_g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eurotel Victoria

Property: Eurotel Victoria
Address: Vernex, chemin du 3, Les Diablerets 1865, Switzerland
Location: Switzerland > Canton of Vaud > Les Diablerets
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Les Diablerets
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Eurotel Victoria 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Runed by the Wartner Family for more than 30 years, this friendly hotel with a warm atmosphere offers all comfort from a 4* Superior hotel, ideal for your stays in family but also for all your seminars. Situated in the pretty village of Les Diablerets, the Eurotel Victoria will charm you with its authenticity. The well-appointed rooms and Junior Suites,with stunning views on the mountains, provide TV, telephone, minibar, safe and internet wireless access. A relaxing space with swimming pool, sauna, sanarium and fitness equipment, completes the wide range of services. ... more   less 
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Also Known As:
Eurotel Victoria Les Diablerets

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