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All reviews the bus across the road close to the airport city centre fridge and microwave superior suite shopping mall rooms are spacious family room separate shower big supermarket public transport croissants migros supermarket coffee machine hotel is located geneva airport
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Reviewed November 4, 2018 via mobile

I arrived from a few days stay in Lausanne and decided to stay here for 1 night before flying back to the UK. The hotel room was brilliant, nice big bed, superb bathroom, and a decent view from the window. You also get your very own coffee machine which I didn’t use and an EU plug too.

Hotel staff were very friendly and made my stay more welcoming. Good choice of breakfasts as well particularly all the different teas and cereals.

Located so close to the airport with a short bus ride into the city centre made it more worthwhile for me.

Only flaw would be located in a busy area with plenty of cars passing by.

Date of stay: October 2018
Trip type: Traveled solo
Thank sjohnleslie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcFISCHER, General Manager at Novotel Suites Geneve, responded to this reviewResponded November 12, 2018

Dear sjohnleslie,
We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Nicolas Philippe
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2018 via mobile

Despite the good location of this hotel I cannot give it a better review as for the lack of service. The reception staff (lady) was totally missing the critical qualities for a staff member in a hotel; neither flexibility nor service. Not friendly.

Date of stay: September 2018
Trip type: Traveled with family
Thank AnnaK_voyages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcFISCHER, General Manager at Novotel Suites Geneve, responded to this reviewResponded November 2, 2018

Dear AnnaK_voyages,
Thank you for your comment - we are really surprise to read it.
Please, in order to improve our quality of service, we thank you in advance to send us more details about your bad sensation - is it possible to send us your date of arrival, date of departure?
Thank you a lot in advance for your answer
Bets regards from Geneva
Nicolas Philippe
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2018

Date of stay: October 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MarcFISCHER, General Manager at Novotel Suites Geneve, responded to this reviewResponded October 30, 2018

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Reviewed October 7, 2018 via mobile

We were on a hiking trip in Chamonix with a rental car and had an early morning flight from Geneva. Staying here, we were able to check in early afternoon and then returned the car to the airport. The hotel provides you with a 24 hour bus pass and for us the No 10 bus covered the airport and the city! It allowed us to have a walk along the lake, have a nice dinner in town and then, next morning, catch the bus only 10 minutes away from the airport.
The hotel has a nice bedroom and seating area, with a very comfortable bed. The bathroom quite small, but for one night ok.
Staff helpful and friendly!

Date of stay: October 2018
Trip type: Traveled with friends
Thank 40klause
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcFISCHER, General Manager at Novotel Suites Geneve, responded to this reviewResponded October 29, 2018

Dear Klaus E,
Thank you a lot for your comment
Hope to welcome you again when you will come back to Geneva
With our best regards
Nicolas & Novotel Suites Team

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Reviewed September 25, 2018

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MarcFISCHER, General Manager at Novotel Suites Geneve, responded to this reviewResponded September 26, 2018

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