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Novotel Suites Geneve
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All reviewsthe busacross the roadcity centreclose to the airportfridge and microwavesuperior suiterestaurant next doorironing roomsingle bedshopping mallrooms are spaciousbath and showerseparate toiletpublic transportcroissantsbig mallhotel is located
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260 - 265 of 700 reviews
Reviewed August 25, 2013

First day we had no shower gel and shampoo. Then second day we had no shampoo again. I phoned down to reception and they only have shower gel. And yet again house keeping fail to stock up. They also don't take dirty plates Away and fail to stock up things like tissues during stay. Not good enough for a Novotel.

Good location to airport and free bus into town. They offer free croissants and coffee now which I guess is in response to the poor breakfast shared with the budget hotel.

  • Stayed: August 2013
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Thank BertieWertie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 18, 2013

Rooms are clean, quiet, large and well-equiped. Staff is friendly.
Bus stop to city center located just in front of the hotel. 15 minutes bus to city center. Hotel gives free bus-pass.
Only trouble, is breakfast. How can Novotel suites propose such a poor breakfast ??? Probably because the breakfast is common with Ibis Budget hotel and they have aligned their breakfast standard with Ibis budget ones..... You will have to queue up to get one piece of bad bread and then your coffee. If you want fruits, you can only find orange and apples (in August).
Top conclude, this is a good hotel that proposes poor breakfast.

  • Stayed: August 2013, traveled as a couple
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Thank Emmanuel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

I stayed here with my family for one night on August 7th.

As other reviewers have already pointed out, the hotel is well situated. It is less than a 5 minute drive from the airport, directly across the street from a major mall and on a bus route to central Geneva. As airport hotels go, this one is pretty well located.

Check in was fast and efficient. If you have a car you pretty much have to take the underground parking option for CHF18/day, as street parking is sparse and restricted to those with a resident permit. There is no free breakfast option, although breakfast is available in the adjacent cafe.

The good: Pleasant service, good location and reasonably priced (by Swiss standards).

The bad:

Rooms: The room was pretty basic. Both the bathroom and the shower were constructed of a modular fiberglass insert, similar to what you would find in an RV or boat. Not what I would expect of a hotel of this caliber. The towels that were provided were thin and cheaply made.

WiFi: WiFi was ridiculously complicated and unreliable. You are restricted to 4 devices with each one requiring its own user ID and password. The first three codes given to me didn't work so I had to get additional codes. Once i had them working, I had to repeatedly log back in every time I wanted to get back online.

Lifts: Only one lift serves the parking garage, meaning that one usually needs to transfer lifts (with all of your heavy luggage) in order to access the garage from your floor. Why all elevators can't provide access the garage, I have no idea.

I'll probably look for another hotel next time I need to stay close to GVA. This one was OK, but I think there are probably better options around.

  • Stayed: August 2013, traveled with family
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Thank kanatakowboy08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

It´s near the airport and 10 min to the city center with bus number 10. Transportation in Geneve is free in the touristic zone When you arrive at the airport take the free tickets in the machine for the bus 10. Nice hotel and very comfortable Spacious room and friendly staff. There´s a shopping center Ballexert in front of the hotel where you will find a very a big supermarket MIGROS, restaurants and Mac Donald´s. Be aware because it closes early (around 6:30 or 7:00) It´s better to buy something and take it to the hotel. The only problem is if you have to choose avoid staying during the weekend because everything closes. There´s a nice restaurant inside `Swiss Bistro`but I really don´t understand the reason why during the weekend is closed. Even though I enjoyed the hotel especially with shopping Ballexert opened.

Room Tip: you can´t open the windows in rooms located in the main road
  • Stayed: July 2013, traveled with family
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Thank CMPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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