We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“a 3 star hotel,with excellent rooms”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Suites Geneve
Ranked #2 of 6 Hotels in Cointrin
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 15, 2013

we stayed in this hotel in last week of may.it is a 15fr ride by cab from airport,but has free shuttle till 11pm.reception is very small,but the rooms are large with all the facilities you can want and more.also the designing is very tastefully done.bus stop is also very close .

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank mumbaiace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (683)
Traveler rating
Traveler type
Time of year
Language
  • More languages

274 - 280 of 683 reviews

Reviewed June 8, 2013

Never thought I would review a Novotel, having slept in dozens of them over the years (sadly), as they are all the same.you know what you are getting from the great god of Accor. Bland, functional, characterless, efficient mid range bed for the night.
This is different, from the time you arrive at the airport and realise that the Novotel bus shuttle doesn't drop of this hotel, even though it is 3km from the airport , to the time you check in to the weird dump, it is amazingly different. why ? Because it is simply ghastly, appalling , overpriced and possibly the worst hotel I have ever stayed in.
It has all of the Novotel weaknesses , ie the blandness and absolutely no character, it is also neither in the city or at the hotel , so the location is useless, and none of the brand strengths in terms of comfort or basic service.
Last Wednesday it was 28 degrees in Geneva, about 33 degrees in my non air conditioned room that had non opening windows (seriously , am I supposed to believe this is a Swiss law ?).
The hotel decided that they had neither had a another room , the keys to the window or the ability to fix the AC.
in the morning , after a sleepless night , I was basically told that this was normal for Geneva, that rooms were typically overpriced and uncomfortable, that the prepaid breakfast was in fact Ok(not a dreadful buffet , no fresh fruit, no croissant, bad coffee etc) and I had no reason to complain.
Simply put , don't stay here if there is another room anywhere in the city , it is awful !

Room Tip: Stay elswhere
See more room tips
  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Newtontj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcFISCHER, General Manager at Novotel Suites Geneve, responded to this reviewResponded June 12, 2013

Dear Sir,
we would like to thank you very much for taking your time to express your experience of your stay at the Suite Hotel Geneva on trip advisor.

Probably you might not be aware, but Suite Novotel is not a traditional Novotel and therefore the services are not the same. These are two different brands of hotels:Novotel and Suite Novotel.

Geneva transport system is well organised, in collaboration we offer free bus pass during your entire stay.From the airport, you have bus no 10 that leaves you in front of the hôtel. we don't need any shuttle.

Airport is 1.8 km from the hotel (not 3 km), 6 minutes by bus and the city center is less than 15 mn only. we are convinced that our hotel has a excellent location of wich you fill find also a big shopping center with largest number of shops in this part of Switzerland opposite to the hotel.

We would like to apologise once again concerning the room temperature that caused your unconfortable stay. Due to the inconsistent weather conditions of late, we experienced technical problem on that night. Our technician found a temperature of 24-25° degrees max but not 33° as you stated.

Sute Novotel guests have coffee, croissants at their disposal for free at the lobby for breakfast without limitations.

Kindly remember that the hotel made a gesture of 50% reduction on your room price for the ventilation technical problem!

Once again, thank you for your time spent to write on trip advisor and sorry about the the technical problem experience during your stay with us. In case you come back to Geneva, do not hesitate to contact me directly and I will take care of you personnaly.

Yours sincerely
Marc Fischer, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

Hotel is located between airport and city centre, with large shopping centre nearby. Interior is cosy, rooms are large and comfortable, you can make your own tea or coffee and get a free bottle of water every day. Only the breakfast is below average because there is poor choice of food, without any vegetables. Fitness center is in a fact one small room but if you are not addicted to fitness on your trips, it's something you won't notice at all. In general, it's nice and considering the rooms, it offers a bit more than you expect from three star hotel.

Room Tip: Rooms with the street view have locked window, If you would like to open the window ask for room wit...
See more room tips
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Damir H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2013

apart from the 5 minutes it took to check in didn't have any contact with another human soul in the hotel - reception was very friendly super efficient, room was big everything worked, clinically clean, wi-fi perfect and fast, plenty of channels on the TV, very comfortable bed - no minbar accepting a free bottle of water, free tea and coffee, also free ticket for all travel on public transport (which is stunningly efficient too) included in the bill, and calls within the city free too - another 10 or so colleagues stayed in the IBIS budget which is in the same building and part of the same Accor family - unanimously they all agreed that for the 20 or so Euro per night price difference everyone would rebook - the Suite Novotel Geneve is the nicest budget hotel I've seen - IBIS budget probably the worst.

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AdmosfearMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

The hotel is clean and is close to the airport.
It is a 10 min drive from railway station.
You can also reach the railway station using public transport(Bus no. 10 from a stop called BALEXERT)
Very close to a mall.
You also get a Geneva Public Transport Pass for free

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Arvind K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013

the location was perfect as bus number 10 that takes you straight into downtown is directly across the street, as is a big mall that has a grocery store. my husband and i like to go grocery shopping and pick up snacks and things to make for dinner to eat at the hotel as it is hard to go out around dinner time with two young children under the age of 5.

our room was very nice and spacious and we were also provided with a baby cot for our youngest. the staff was also very helpful in answering the many questions that we had. we purchased the breakfast and it was your typical continental breakfast that one would have in a hotel back in the states. the two girls ate for free and we just paid for two adults.

in terms of space in our room we did have a lot considering we were able to still have room with a full bed, a single, a baby cot, double-stroller and luggage... very nice stay. it was nice that the transportation to downtown was so feasible and free. wish we had stayed more than a night. great place to stay for a family.

we drove from lyon to geneva.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Marisol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013

Hotel was easy to find, Bus no 10 from the airport stops outside shopping centre (which has a supermarket) on opposite side of road. Reception welcomed us and efficently checked us in and gave us our free transport card for use during our stay.
We had one room that faced the shopping centre on the main road and the other facing the gardens. Both rooms offered a quiets night sleep. Good temperature control which could be adjusted to suit. Seperate toilet with small sink just inside door to room. Bathroom had bath with shower, sink and seperate full length shower. Free toiletries and ample supply of towels. Kitchenette has kettle, small sink, small microwave and fridge (size of mini-bar). Important to note that no equipment is provided, so if you want to use facilities then bring your own cutlery, bowls, plates etc. There was tea, coffee and biscuits provided and a complimentary water. This was not replenished in either of our rooms for the second night of our stay, although they said it should have been!
Room can be divided into two with a large curtain shutting off the double bed and single bed areas of room. Room has a reasonable size table and two chairs.
Tv faces double bed and has a good choice of free music and films. Internet is not very good.
Didn't use the leisure facilities or restaurant during our stay. The 24 hour take away restaurant service was not stocked very well at all.
It meet all our groups needs and I would return.

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Lisa10001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cointrin
0 mi away
ibis budget Geneva
ibis budget Geneva
#4 of 6 in Cointrin
959 reviews
0.7 mi away
Movenpick Hotel & Casino Geneva
0.5 mi away
Crowne Plaza Geneva
Crowne Plaza Geneva
#1 of 6 in Cointrin
917 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
NH Geneva Airport
NH Geneva Airport
#2 of 2 in Meyrin
1,016 reviews
0.7 mi away
Holiday Inn Express Geneva Airport
1.1 mi away
Starling Geneva Hotel & Conference Center
Starling Geneva Hotel & Conferen...
#1 of 4 in Le Grand Saconnex
543 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Suites Geneve? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Suites Geneve

Address: avenue Louis-Casai 30, Cointrin 1216, Switzerland (Formerly Suitehotel Geneve)
Phone Number:
Location: Switzerland > Canton of Geneva > Cointrin
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Cointrin
Price Range: $136 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Suites Geneve 4*
Number of rooms: 86
Official Description (provided by the hotel):
Superior hotel located 5 minutes from the airport, opposite the Balexert shopping center. 86 Inviting air-conditioned and modular suites measuring 323 sq. Ft. (30 M²), including 14 Executive Suites. A friendly atmosphere and services available 24-hours: Boutique Gourmande, fitness center and private undercover car park. Accessible to people with reduced mobility. Free public transport for hotel guests. Free WIFI throughout the hotel and in the rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Accorhotels.com, Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Agoda, Travelocity, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Novotel Suites Geneve reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Suite Novotel Geneve Hotel Cointrin
Suitehotel Hotel Geneve
Suitehotel Hotel Cointrin
Novotel Suites Geneve Canton Of Geneva, Switzerland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing