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“Great Comfort Great Space” 4 of 5 stars
Review of Novotel Suites Geneve

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Novotel Suites Geneve
Ranked #1 of 6 Hotels in Cointrin
Certificate of Excellence
GreenLeadersBronze level
South Haven, Michigan, United States
Level Contributor
189 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Great Comfort Great Space”
4 of 5 stars Reviewed January 9, 2013

What a great room. We have been traveling Europe for almost 2 weeks, and the last 24 hours were spent traveling by a cheap bus!, a train, and then a local bus from Prague. When we arrived here we were exhausted. The staff was wonderful, the room extremely spacious and comfortable.

A very roomy bathroom - the largest we had seen in Europe. Towels were large and soft, bath water hot, nice small fridge, great coffee maker and good internet. Everything we were looking for.

I was here for a 3 day conference. Right across the street was a nice indoor mall where my wife hung out and where we grabbed some meals. Good bus access to get downtown and to the airport.

Again, the staff was wonderful, especially with us only speaking English. Good value.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jeffrey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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542 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed January 4, 2013

As I write this review we are going on our third of seven nights here at this hotel. We are expat Americans who have been living in the Canton of Geneva for a little over 2 years. Now in process of moving home and thus the reason for our stay. We currently have our teenager and little dog in the suite with us. The room is a decent size, nice shower, fridge, tea kettle an good English movie line up. Also the free wifi works well throughout the hotel. You can easily access the bus into town, #10, or walk thru the mall when open to catch #14 or #18 trams that also go into Geneva. You can also catch trams just down and to the left as you exit hotel. car park is easy to use and there is a sign before you go up the stairs to hotel that you pay at the desk. if you are flying into Geneva before you exit customs use the machine for a FREE 90 minute transportation pass to hotel. Once at hotel you get free city wide ticket for all of zone 10 for ALL public transportation. The Balexert mall right across from the hotel has a Migros and Denner for inexpensive grocery etc...items. Denner is where you can get wine, beer, etc... The mall has restaurants but closes except on Thursday at 7:00pm, restaurants by movie theatre open. Sundays all stores closed and many restaurants except those by train station or airport (Migros grocery open). Plan your Sundays well or go over to France! Annecy great option. The lobby of hotel is relaxing with a desktop computer if needed. EVERYONE is right in previous posts... Don't pay for the breakfast unless included in your rate/deal. Worst I have seen. BUT for free in the lobby they put out free coffee, tea, and excellent croissants and chocolate bread. Go that way. Staff has been excellent. They are Swiss so they are not going to bury you with information. Ask them detailed questions and they are very helpful. I gave 4 stars because of the breakfast. Oh, and you can get more than one room key/elevator key. Just ask. Room temp has been fine, not stuffy.

Room Tip: We like end room we have as no one next to us and great view of Jura as we walk to door.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 2, 2013

- Spent two nights in this hotel in August 2012, on route to and from the south of France.

- The Suite Novotel Geneve is well located and easily accessible by car.

- The front desk service was fairly good. I was given day passes to use on public transport and accurate information about parking in the city centre.

- Information regarding the car park was not clear. I found out, when leaving the hotel for an evening meal, that parking cost 15 CHF (Swiss Francs) per day that had to be paid at the front desk before exiting the car park. The car park is ample and secure.

- The rooms were spacious, modern, clean, comfortable and quiet. There was a double bed, a single bed and an extra 'pull out' single bed under the double bed. There were tea/coffee making facilities, mini fridge (empty), satellite TV and free WiFi. The bathroom was small but functional with a nice 'power shower'. The toilet was separate from the bathroom which is handy.

- The Suite Novotel is adjoined to an Ibis hotel. The two hotels share the car park and breakfast service on the ground floor which was very disappointing. There was no fresh bread, juice or fruit and a very limited selection of other things to eat! There is no restaurant on site, only vending machines with (expensive) food that can be heated in a microwave oven in the reception area.

- Good overall, but very disappointing breakfast.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank IWozHere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espoo, Finland
Level Contributor
128 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed December 25, 2012

Room: Was here for 3 nights on a business trip. Paid 220 CHF per night, with breakfast. The rooms are large and ample space. A nice touch is the moveable table. Free wifi. The room was clean, but seemed a bit outdated, mainly because of the decoration.

Location: As there is free transportation for tourists in Geneva (reception will give you the tickets), it is easy to get around, even the hotel is not very near the city centre. By buss, it only take a few minutes to the airport though (straight line) and also a straight line to the city centre. There is a mall opposite the hotel, where you can find some restaurants (a very good Mexican with reasonable, albeit Swiss prices).

Reception: Average, slow but friendly.

Breakfast: The breakfast buffet is shared with the connecting Ibis hotel. Obviously the breakfast buffet is Ibis standard. Very small selection of food and a the taste is below average.

Overall: In my opinion, the price paid for this hotel is overpriced, considering the location, breakfast and not too cosy rooms.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Helsinki1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 5, 2012

I made arrangements to stay four nights at the Suite Novotel Geneve sight unseen because hotels I had used previously were booked. I was surprised to receive discounts that I hadn't expected because of the four night stay - a pleasant surprise!

When we arrived, taking the bus from the airport was easy and free with a free ticket available before leaving the baggage claim area. Once at the hotel, check-in went smoothly -- the hotel allowed me to select either US $ or CHF for the credit card payment.

The suite itself was great! We had a comfortable queen sized bed with two smaller beds that would have been suitable for children if we had them. One slid out from under the queen sized bed and the other doubled as a couch. A table, chair, and kitchenette joined a separate room for the closet and a large bath with both a shower stall and large tub. All the basic comforts!

The hotel is right across the street from a large shopping mall and there is easy access to the trams that take you downtown (only 4-6 stops depending where you're going). All in all, we thought this was a wonderful, clean, modern, affordable option for staying in Geneva.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LVBackus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
165 reviews
165 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed October 25, 2012

My three friends and I stayed at the Suite Novotel and it was perfect for us! Rooms were spacious and super compfy, and had a microwave and fridge which was great. Geneva is expensive, so keeping some snacks in the mini-kitchen was helpful. The location is 10 minutes from the airport by bus, and 10 minutes to downtown by bus. There is a HUGE mall right across the street with restaurants and a great grocery store we went to every day.
The hotel staff was very friendly and gave us free 3-day public transportation passes. This was awesome to have, and saved us some money! Something I would recommend: go to the Tourist center downtown to get suggestions for restaurants and things to do. The hotel isn't the best for that because they want you to go to their restaurant, and don't really have an ideas for you.

Stayed August 2012, traveled as a couple
Helpful?
1 Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 23, 2012

Arrived and welcome was friendly. Placed in a room on the same floor as reception opposite the lifts so a bit noisy. This room is designed for wheelchair customers so no bath.

Mattresses are a bit hard so struggled to get a good nights sleep.

The hotel is 6 stops on the number 10 bus from the airport. Only took me 15 mins from leaving the airport to getting to the hotel.

There is a restaurant attached to the hotel (The Swiss Bistro) which I ventured into. Wish I read an earlier review, it was wasn't good. I ordered the beef cheeks braised in red wine with buttered tagliatelle. Beef was tough and had not been cooked long enough. I complained and was told no one else has [complained] so it must be ok. Didn't even get the manager to come and ask why. Would avoid next time.

Overall it fits into the other Novotels I've stayed at in terms of decor and service.

Room Tip: Not the ground or hotel lobby room 1 and 2 they are opposite the lift/elevator. Also they don't...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank bluediverboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Suites Geneve

Property: Novotel Suites Geneve
Address: avenue Louis- Casai 30, Cointrin 1216, Switzerland (Formerly Suitehotel Geneve)
Phone Number:
Location: Switzerland > Canton of Geneva > Cointrin
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Cointrin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Suites Geneve 3*
Number of rooms: 86
Official Description (provided by the hotel):
Superior hotel located 5 minutes from the airport, opposite the Balexert shopping center. 86 Inviting air-conditioned and modular suites measuring 323 sq. Ft. (30 M²), including 14 Executive Suites. A friendly atmosphere and services available 24-hours: Boutique Gourmande, fitness center and private undercover car park. Accessible to people with reduced mobility. Free public transport for hotel guests. Free WIFI throughout the hotel and in the rooms. ... more   less 
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Also Known As:
Suite Novotel Geneve Hotel Cointrin
Suitehotel Hotel Geneve
Suitehotel Hotel Cointrin
Novotel Suites Geneve Canton Of Geneva, Switzerland

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