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“the new rooms are very very good.”

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Crowne Plaza Geneva
Ranked #1 of 6 Hotels in Cointrin
Certificate of Excellence
Tel Aviv
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“the new rooms are very very good.”
Reviewed January 22, 2013

the new rooms are very nice. free wifi and modern bath. free transfer from and to the airport and down town. traveling to the city is fast - 10 min.

prices are still very high. also breakfast is 2 expensive

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oded Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareCrowne, Responsable relations clients at Crowne Plaza Geneva, responded to this review, January 25, 2013
Dear Oded Z,

Thank you for taking the time to write a review about your stay with us. We are delighted to know that you had a comfortable stay and our new room exceeded your expectations.

We do also offer an express breakfast at our bar as an alternative to the full buffet.

We hope you will continue to choose Crowne Plaza Geneva for your future travel needs.

Customer Care Crowne Plaza Geneva
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858 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
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English first
Suva, Fiji
Level 5 Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 18, 2013

At the time of booking I was informed that there were renovations going on, so I expected there to be noise during working hours. Granted it did start quite early in the morning so it was lucky I was there for a work trip and not for holiday as I was up early anyway. I was in an upgraded room so everything was lovely, crisp and clean. I loved the daily complimentary chocolates :) The buffet breakfast is not to be missed...when you travel as much as I do, hotel buffet breakfasts get a little tired - but I did not miss this one a single time. Great selection and just loved the variety of what in NZ would be "gourmet" breads, cold cuts and cheeses! Reception staff were super friendly and helpful and the bus-stop is just across the road (we were given complimentary free travel pass on public transport upon check-in) - so easy free ride into town and back. Will stay here again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DancingWave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareCrowne, Responsable relations clients at Crowne Plaza Geneva, responded to this review, January 22, 2013
Dear DancingWave,
Thank you very much for your kind review. Your compliments are much appreciated and have been passed on to our team colleagues.
We are pleased to read that you enjoyed your stay with us and are looking forward to welcome you again in Geneva.
Best regards,
M. Fischer, Customer Care Crowne Plaza Geneva
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Sydney, Australia
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 18, 2013

The rooms are very old fashion. The TV is circa 1994. Construction work from 8 to 6 (although I understand this will be temporary it's still not worth the money to go there).
The front desk is lovely. The Indian-Swiss lady was very helpful with showing us the best bars to go and showing us where they were on the map. The guy on the night counter was very good and showed us where we could find cheap food at 2am. And the tall blonde lady was nice enough to extend our check out to 3pm even though 2pm was the maximum. Whether she put it down or not, that is yet to be determined.
They do have a shuttle bus from the airport.
The public bus is close by and Number 10 takes u right into the city centre.
But all in all I wasn't impressed with the room and we hardly got any sleep in the morning because of the construction. I'm sure it will change for the future.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhysiee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareCrowne, Responsable relations clients at Crowne Plaza Geneva, responded to this review, January 22, 2013
Thank you for staying with us and taking the time to write a review. We appreciated your compliments on our colleagues and are happy to share them with our team.

Everything is made to ensure the maximum comfort during the renovation phase. New rooms are already available and we hope you will appreciate the new atmosphere we created.

It would be a pleasure to host you again.

Best regards,

M. Fischer, Customer Care Crowne Plaza Geneva
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Hong Kong, China
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 15, 2013

Checked in here on business in the belief that I was booking what WAS the Crowne Plaza GVA Airport but, and I didn't know this as from the other side of the world, that's now the Starling....be warned! Stayed there several times before and it's a good business hotel. But, this is the old Crowne Plaza, and I mean old and no wonder its under renovation. Old rooms. Depressing. Very poorly decorated. By the main road. Only one English TV channel. TV set from the 80s. WIFI slow unless you buy premium service. Breakfast OK. Shuttle to airport handy.

Room Tip: Hotel under extensive renovation so ask for renovated room but you won't avoid noise
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BlueStarAir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareCrowne, Responsable relations clients at Crowne Plaza Geneva, responded to this review, January 22, 2013
Dear BlueStarAir,
Thank you for staying with us and leaving a review. We are a Crowne Plaza Hotel since February 2011.
We are sorry that the room accommodations you received fell below your expectations.
As you have noticed, we are currently working to improve our facilities and services. New rooms are now available and we hope you will appreciate the new design and cosy ambiance we have created.
We hope to have the honor of serving you again should your travels bring you back to Geneva.
Best regards,

M. Fischer, Customer Care Crowme Plaza Geneva
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London, United Kingdom
Level 1 Contributor
4 reviews
Reviewed January 8, 2013

Writing this from Geneva airport as I've decided as a resolution that I will write more reviews!
Good choice if got to go on a quick trip to Geneva for work like I sometimes have to. I'd rather stay here overnight and be on time for my morning meeting in town than risk taking a 6am Easyjet and risk it being delayed and ruining whole day (which has happened a coulpe of times!).
Great area for working and for getting a peaceful sleep, right near airport.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomJackson_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign
Level 5 Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 13, 2012 via mobile

Checked in today into a newly upgraded room which was outstanding. I was warned there would be some banging but I was not warned there would be high pitched drills going all day as well. AFter 3 hours of hell I gave up and called the front desk manager who was abe to move me to another hotel. SO 5 stars for the hotel for ficing the issue BUT this hotl should be closed while they renovate. for 200CHF a night they are not providing a decent product.
Noone should stay there until the completion of the renovation
Thanks to the staff for making me right and finding an alternatie. The NOISE would not pass any OSHA test for not having earplugs

Stayed December 2012, traveled on business
Helpful?
Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Geneva, responded to this review, January 1, 2013
Dear Martin M,

Thank you for taking the time to convey your comments regarding your recent experience with us. I am sorry that the room accommodations you received fell below your expectations. However, I am pleased to inform you that the renovations will be finished by October of this year and this is to ensure our facilities and service are superior.

We hope to have the honor of serving you again should your travels bring you back to Geneva.

Sincerely,

Janice A.
Case Manager
IHGCare
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Mumbai (Bombay), India
Level 4 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 5, 2012

Good four star hotel. Very near to airport.
Restaurant, mini bar was too expensive.
Could not get king sized bed though I booked for it in advance.
Staff is cooperative and professional.
Because of renovation I had no outside view, which i missed. Bathrooms are too small.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelisfun098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Geneva

Property: Crowne Plaza Geneva
Address: avenue Louis-Casai 75-77, Cointrin 1216, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Cointrin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Cointrin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Geneva 4.5*
Number of rooms: 366
Official Description (provided by the hotel):
The Crowne Plaza Geneva makes every effort to make you feel at home away from home and welcomes you in a modern and elegant superior 4-star hotel. Our 366 rooms offer a contemporary design and a relaxing atmosphere. Located near the airport and the Palexpo conference and exhibition centre, the hotel is ideal to explore Geneva in no time; you will be able to get to the city centre in only fifteen minutes. Enjoy the tourist attractions, the walks around the lake, the vibrant streets and luxury shops of the city centre! Feel like shopping? Geneva’s biggest commercial centre is located a few minutes away from the hotel. The hotel offers a free hotel shuttle bus from the airport and a well as a Public Transport card to the city centre. Restaurant Seventy5 welcomes you all year round in a modern brasserie style. The chef invites you to enjoy creative and innovative cuisine: grill, raw bar, vegetarian and seasonal products. To relax, a beautiful terrace awaits you on the garden side during the summer. The Seventy5 is perfect for your business meetings and guarantees fast and friendly service in just 30 minutes with our “Business Lunch.” With a banquet and conference centre of 18 modular rooms and a total capacity of 1200 people, the Crowne Plaza offers one of the largest event areas in Geneva and is the right place to meet. Whether you are coming to Geneva on business or to discover the treasures of Calvin’s city, the Crowne Plaza Geneva offers a quality image of Switzerland and welcomes you in a world of elegance, generosity and authenticity. ... more   less 
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Also Known As:
Crowne Plaza Geneva Hotel Cointrin
Ramada Geneva
Ramada Cointrin
Cointrin Ramada
Ramada Hotel Geneva
Crowne Plaza Geneva Canton Of Geneva, Switzerland

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