We looked forward to a good Sunday Lunch here - based on the positive reviews this place had earned.
I don't know if this was an off day, but the service was terrible. Trying to get our order placed took at least 15 minutes, and then to find that the roast beef was off (on a Sunday!) was inexcusable. We settled for lamb instead (we had the last of that as well). It took 50 minutes to arrive from placing the order. The lamb was below par - fatty and greasy. What wasn't below par was the price - it was £12 a head. This certainly did not qualify as value for money in my book.
There were three staff running around like headless chickens who seemed a bit clueless in dealing with a busy pub. I asked to speak to the manager to voice my concerns about both the standard of service and the quality of the food - to find there wasn't one on site! I found that incredible! No reason was offered for that absence. On its website, the pub is described as "family owned" but in fact it is not actually run by the family.
This was all a great shame as the pub itself was quite pleasant in a really nice location and serving some nice beers.
All in all, a great disappointment.
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