Do not make the mistake of staying here! On the night we stayed, the Haast Pass had been closed and we wanted to stay as near as possible in case it opened the next day. To market this hostel as 'clean' (as it does in the BBH guide), is about as accurate as claiming that it also offers a golf course, an airport, and a petting zoo complete with grazing unicorns. The 'large conservatory' is indeed correct but resembles the Mary Celeste as there are half a dozen games half-played still set out on the tables whilst a thick layer of dust (we reckon about 2-3 months worth at least) lies on tables, benches, sofas etc - presumably previous occupants were simply overcome by the bacteria?
At least the kitchen has some semblance of cleanliness although the microwave was covered in fat and hadn't been cleaned for a number of weeks. Pots and pans remained greasy and uncooked in dirty draws and cupboards. The bathrooms were clean enough but the toilet had a post-it note on it from a previous guest which bemoaned the cleanliness and criticised the place, which clearly hadn't been discovered during cleaning(?).
Apart from the stained duvet and blanket the bedroom was ok and at least if you are cold you can 'hire' - yes, 'hire' blankets. I've never came across a hostel that hires blankets when you're cold rather than provides them free of charge.
If you have any complaints then you can speak to Your 'host' Ollie. I can only surmise that, in this instance, 'host' is short for 'hostile'. Nearly every question or statement made to him is interpreted as onerous or irritating. To a Hong Kong family who asked about Internet provision 'we have a self-explanatory notice here and another one at the computers. Ok?''; to someone asking whether that was the backpackers kitchen 'it would seem that way'; to someone asking whether the powder goes in the main washing machine drum or a separate shute 'well, where else would it go?'.
To summarise- we didn't like it! If we came across this hostel in a less developed country then it would be acceptable but not for this price in a country which offers such a great selection of backpacking accommodation and with such friendly staff.
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