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“Superb service”

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Castello del Sole Beach Resort & SPA
Ranked #1 of 32 Hotels in Ascona
Certificate of Excellence
Reviewed March 18, 2012

Personal touch and first-class service. My wife and I spent 2 nights there during our honey moon trip. The manager of the hotel had placed candles in our room, just when we entered after dinner, which means great organization with the only purpose to please customers.

Great land on the Lago Maggiore, take a walk in the grass and you will be able to enjoy the aroma of the herbs.

Room Tip: Take a room with a lake view and order the breakfast in your room--there are romantic terrasses with...
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  • Stayed: April 2011, traveled with friends
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1  Thank Don D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 - 61 of 252 reviews

Reviewed August 18, 2010

We (family with a teenage son) have been to this hotel for the fourth time and we enjoyed this stay as much as the two recent ones (the first one had been over 10 years ago with another director).
The Castello’s location is hardly to beat as it is wonderfully set in a 14-hectare-property directly at the Lake Maggiore. Not only there are vast nicely landscaped parklands but also a gorgeous shoreline. I make a bet that you shall never experience a crowded beach there (unless you insist on a place in the sandy area …). There is a main house and two (newer) additional buildings. This time we had a nice (renovated) junior suite in the main building (two rooms with two small bathrooms – the one with a shower, the other with a tub –, a small balcony and unfortunately with connecting doors so it could be noisy), the last time we had a fantastic junior suite in the Locarno Pavilion that was beautifully furnished with a spacious bathroom and a likewise loggia. The rooms in the new Ascona Pavilion are supposed to be even more luxurious. This Pavilion houses also the superb SPA. There is an adequate fitness room (unfortunately with only one cross trainer that was often taken …), a gymnastics room, a hydropool, a SPA suite and saunas etc., really an added value to this hotel. As far as the gastronomy is concerned there is a gourmet restaurant (17 points Gault-Millau), a half board restaurant (dinner) and an additional full board restaurant (lunch). The latter you should not miss as it offers excellent value for money (30 SFr. for a hors d’oeuvre and salad buffet, meat and fish from the grill, pizza, pasta and a tempting dessert buffet). Once a week there is an aperitif offered by the management and a dinner offering local food (on demand).
All in all, the Castello is really worth visiting, one small disadvantage may be that it is not that close to the village of Ascona (half an hour by foot) and the shuttle offered by the hotel only operates from about 10 am to 6.30 pm, but otherwise the hotel is really a jewel!

  • Stayed: August 2010, traveled with family
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1  Thank swisstraveler63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2009

Nice hotel, nice location. Though it needs some renovation. Some people from the service were nice and helpful (nice Spaniard working there was especially helpful and provided good tips to move around), others were ok, but not trying their best to make our stay as comfortable as you would expect in such place.
Food was a terrible experience, what they call fixed menu at the standard restaurant was not simply not tasty at all, but poor quality and very expensive for what it was. Breakfast was ok, food was better but the service was terrible, waiters being rude, not attending you on time....
Taking away food experience, the hotel is nice, and the spa facilities are ok, nice swimming pools, though not very comfortable to get there from you room, especially if you are with small kids. What make our stay not so enjoyable was most of all guests staying there, nothing against them, but if you are expecting a nice family vacation (park for kids, near the lake, bikes... all kind of facilities that make you think it is a hotel catering families needs) be aware that most of their guests are old couples which do not like children playing around and making noise, and they make you feel as if you were in a home for elderly people (with all my respects). So, make sure you pick well the time to go there and make sure you won´t be the only family with children.

  • Stayed: May 2009, traveled with family
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1  Thank solecillo
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Reviewed October 18, 2017 via mobile
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Stayed: October 2017, traveled with friends
Thank Zahner4
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Reviewed October 10, 2017
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  • Stayed: September 2017, traveled with family
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Thank georgesalexandere
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CastellodelSole, Manager at Castello del Sole Beach Resort & SPA, responded to this reviewResponded October 18, 2017
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Reviewed October 9, 2017
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Room Tip: Zimmer zum Park.
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  • Stayed: October 2017, traveled solo
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Thank ottobachmann
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CastellodelSole, Manager at Castello del Sole Beach Resort & SPA, responded to this reviewResponded October 18, 2017
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Reviewed October 2, 2017
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Room Tip: alle, das ist eine Frage des Preises
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  • Stayed: September 2017, traveled as a couple
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1  Thank peterschwab2017
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CastellodelSole, Manager at Castello del Sole Beach Resort & SPA, responded to this reviewResponded October 9, 2017
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Additional Information about Castello del Sole Beach Resort & SPA

Address: via Muraccio 142, Ascona 6612, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lake Maggiore > Ascona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Ascona
#1 Luxury Hotel in Ascona
#1 Family Hotel in Ascona
#2 Romantic Hotel in Ascona
Price Range: $493 - $1,460 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello del Sole Beach Resort & SPA 5*
Number of rooms: 78
Official Description (provided by the hotel):
The Castello del Sole is a 5* superior Hotel, member of Relais&Châteaux, surrounded by the biggest hotel park in Europe (11 hectares). The resort is situated directly on the shore of Lake Maggiore and has a private beach. The hotel excels with spaciousness, exclusive luxury and the authentic architecture of a mediterranean stately home with charming courtyards. Guests can relax and regenerate in the Castello‘s exclusive 2500-square-metre SPA & Beauty area. The Castello del Sole is surrounded by a farm of 150-hectare, Terreni alla Maggia SA, same property as the hotel. First quality products such as wine, risotto rice (Northernmost rice plantation in Europe), cereals for pasta, potatoes, asparagus and fruits are grown and/or produced in the farm, and are used in the hotel kitchen or sold in the farm`s shop located in Ascona. ... more   less 
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Also Known As:
Castello Del Sole Ascona

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