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“Fantastic Hotel”

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Waldhotel Doldenhorn
Ranked #2 of 9 Hotels in Kandersteg
Certificate of Excellence
Reviewed August 28, 2012

This hotel is set in amongst trees and it has wonderful views of the mountains.
the room we were given was massive! it had a jacuzzi at the foot of the bed, two toilets a sitting room and a but you up bed if needed. the verandah had beutiful views. I lay on the sunbed at night listening to the small babbling brook next to the hotel and watching the mountains light up with lightening.
the food was first class
ths swimming pool and fitness room very good.
over all a fantastic hotel.

Room Tip: if the room is not to your liking ask to change
  • Stayed: August 2012, traveled with family
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Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 - 54 of 252 reviews

Reviewed August 24, 2012

Kandersteg is surely one of the most beautiful places in the world. It walls within the Junfrau World Heritage area. South west of Interlaken it is not yet as crowded or commercial as the towns on the South East (Grindenwald, Lauterbrunnen etc). This was the second year in a row that we spent summer in Kandersteg. The last year (2011) we were at the Royal Park which as a hotel was a huge disappointment - surely falsely claiming to be a 5 star property. This year royal park shut down and the "next best" place we heard was Doldenhorn. And I am so happy that Royal Park shut down otherwise we never would have discovered this Gem. Here are the things I loved about this place (in no particular order)
1. Nice location - not as nice perhaps as Royal Park - in terms of the view - but still very good and more secluded and private. Right behind our room ( we had almost the whole of one of the chalets) was a huge wooded cliff soaring high. Ample car parking and ground spaces.
2. Outstanding food - really a class above anything else . But they need English menus. Surprising they just didnt have English menus. Fortunately Annika - spoke excellent English and explained everything for us. Great Breakfast - and with some trouble - special requests were eventually accomodated
3. Large, comfortable, modern and very clean rooms - nothing fantastic - but with the amazing natural environs - really who needs or even wants - the typical over the top rooms at the fancy big chains or the small chic boutiques.
4. Bar open round the clockl
5. Pool - what an amazing pool and spa. Many saunas, steam room, cold plunge etc etc. But the highlight is the pool - which is indoor - but has a small "door" through which one can swim into a part of the pool which is in the outdoors - mmmm - savor the crisp air and mountain views and then come back in. We did this all the time.
6. Staff was efficient. Not super polite - but by swiss standards - very good. And very willing for pickups and dropoffs from/to the station and restaurants (Des Alpes was a place we went to often - nice pizzas/burgers/pastas and a place where you can let the kids run and scream - when you've had enough of the formal atmosphere at the restaurant in the hotel)

Nothing really negative to report about the hotel as such. Overall in switzerland one does sometimes find the service to be a bit reluctant and unwilling - even if its efficient. I am not sure how to describe it. Some of my friends felt there's a racist attitude in switzerland. I am not sure quite what it is. The staff is usually efficient but in a "matter of fact" way - not warm or friendly. But in my experience this is "normal" in Switzerland.

Simple, comfortable - great food - great pool

Best things to do in Kandersteg
Oeschinen see - got to do the toboggan up there
Sun Buhl
Excursions to Frutigen, Adelboden and of course interlaken
the Rothorn Bahn in Brienz is outstanding - google it !!

  • Stayed: June 2012, traveled with family
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3  Thank RishiKhanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2011

After our first visit in May, 2010 I have returned twice: Christmas 2010 was nothing short of perfection. The decorations all around the hotel were so elegant and understated, ambience like that of being in someone's home for the Holidays. Toss in heavy snowfalls while swimming in the indoor pool and in the outdoor jacuzzi with cross country skiieres zooming within feet of you as you soak in the warm water, it simply cannot be out done. The Christmas Eve dinner was very special with the owner telling the Christmas story in 3 languages.
In June 2011 my husband and I returned to share hotel with friends for their first visit. The weather overcast with the Alps in view only the day of arrival and day of departure. That said, we relaxed in the steam rooms, jacuzzi, and savored the remarkable food. True R & R after two weeks of non-stop travel through Tuscany. Only glitch was the lack of a full time masseuse as we had in the past but the staff went out of the way to have someone there for us. Hoping to return for Christmas this year. Note: For the reviewer who said the steam rooms were not on-phone ahead and ask them to turn them on. Otherwise they do not waste the electriciyt as so many people go out early for skiing or hiking. I stop at the desk after breakfast and tell them what time I plan to go to the spa area and they are glad to accommodate.

  • Stayed: June 2011, traveled with family
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4  Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2011

We stayed one night at the Waldhotel with our two kids and dog. The hotel is very relaxed and easy going which goes perfectly well with its surroundings. The room was a suite and was perfect for a family of four. The breakfast was excellent as was the dinner. They have great service and shuttle to any of the lifts. The only reason I am taking a star off is because the saunas were not working while we were there and the pillows were uncomfortable. Otherwise the wellness is also nice. We will definitely stay there again.

  • Stayed: September 2011, traveled with family
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1  Thank ebaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2011

After a long hike this is where you would like to be. Set back in the woods with mountain view . Fantastic spa and pool.

  • Stayed: August 2011
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Thank Macrosantafe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2011

The town is nice, if not beautiful (compared to other Swiss Alpine towns) and the hotel looks the part of an alpine waldhotel. However, we were not given the suite that we reserved online and were actually lied to by the owner as to the reason (simply a case of overbooking after a later discussion with one of the staff). To make matters worse, his answer was to try to upgrade us and make us pay the full price for the upgaded room!!! When I rejected this absurd option I was continually interrupted so that the owner could make it clear that it was our fault for not reading the booking information in detail, examination of which still left us wondering what he was talking about. I won't bore you with the details any longer. Suffice to say the owner then declared that 'if we were not happy with him then he is not happy with us, and that we should stay somewhere else'. The arrogance that this man had throughout the entire ordeal was very surprising. In the end, he backed down from his threat to not give us any room and gave us the upgraded room that we did indeed pay more for so....he won I guess. We certainly lost on this hotel experience. Beyond this incident, I am unsure how this hotel received a four star rating. In short the aesthetic details are lacking and the entire experience seems very overpriced. To quote another gentleman staying at the hotel 'it's a four star hotel because of the price'.

  • Stayed: April 2011, traveled as a couple
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1  Thank cmoore1280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2010

Upon arrival we were offered a glass of Prosecco while completing our check in on the terrace, following which we were shown around the hotel's facilities before moving on to our suite. We meandered in the village in the afternoon before returning to enjoy the pool, spa, hammam and sauna. Despite the hotel being unexpectedly full due to the wonderful weather the staff continued to show that personal touch, right down to the excellent service and the menu on the table. The evening meal was a first class gourmet dinner, and the dessert trolley was enough to tempt even the most faint-hearted dessert eater like myself. The buffet breakfast was complemented with a la carte items cooked fresh to order. We will definitely return.

  • Stayed: October 2010, traveled as a couple
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Thank irene98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waldhotel Doldenhorn

Address: Doldenhornstrasse, Kandersteg CH-3718, Switzerland
Location: Switzerland > Canton of Bern > Kandersteg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 9 Hotels in Kandersteg
Price Range: $252 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waldhotel Doldenhorn 4*
Number of rooms: 42
Official Description (provided by the hotel):
"Staying with friends" In Kandersteg, the most beautiful place in the Bernese Oberland, to expect the Waldhotel Doldenhorn **** Superior with its award-winning cuisine, which you can enjoy in various restaurants and bars. The Resort features a generous wellness & spa area, where you can bathe in the purest mountain spring water. In enchanting little park, the mountain water flows harmoniously through small streams. Our hotel invites you to relax, enjoy and feel a. ... more   less 
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Also Known As:
Waldhotel Doldenhorn Kandersteg
Waldhotel Doldenhorn Hotel Kandersteg

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