We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Simply lovely hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Les Sources des Alpes
Ranked #3 of 26 Hotels in Leukerbad
Certificate of Excellence
Reviewed March 26, 2014

A lovely hotel. Beautiful surroundings, beautiful hotel. Large rooms, excellent beds. Very friendly staff.
The hot springs pools are wonderful, especially the outdoors one after a day's skiing. The spa facilities are good.
Excellent breakfasts and really excellent dinners.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Céline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreBerclaz, General Manager at Hotel Les Sources des Alpes, responded to this reviewResponded March 31, 2014

Dear Mrs Celine C,
Thanks a lot for your comments and mainly for having taking of your time to write this nice comment.
We are very proud that our services were at your expectation and we do hope to have once again the luxury to be at your service.
With our personal warmest regards
Joëlle and Pierre Berclaz
Maîtres de Maison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (303)
There are newer reviews for Hotel Les Sources des Alpes
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

51 - 57 of 303 reviews

Reviewed January 13, 2014 via mobile

I really recommend this hotel, the room was great and comfortable, we got fruits and wine at the first day and chocolates every for a good night every day. The service is excellent. We did the face and head massage and it was very good. The pool outside is really fun viewing the mountains. Worse every penny!

Stayed: January 2014
1  Thank Naama R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sourcesdesalpes, General Manager at Hotel Les Sources des Alpes, responded to this reviewResponded January 15, 2014

Dear Mrs and Mr Naama
Thanks a lot for taking the time of writing your comments, we really do appreciate it.
We are very happy to learn that you have had a great time and that your journey was has met all your expectation.
We do hope to have the chance to welcome you back
Kindest regards

Joëlle & Pierre Berclaz
Maîtres de Maison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

We had a superior room which was big, sunny, with a beautiful view on the village and mountains. The room & bathroom were very nice. 2 details though, the telephone wasn't working (?) so had to walk down to ask for something at the reception and also we had no idea what was the breakfast schedule as the receptionist didn't tell us and there was no general information (which would have included this) in the room. Small things, but they actually count a lot in a 5*!
The outside pool is very nice and quiet. However, the inside one really needs refreshing, just like the entire spa area. I've had a treatment at the spa and the lady was very professionnel.
The restaurant was very the highlight. Dinner was great and breakfast was good. Service was good and attentive.
Location is quiet which I always appreciate. Our car was parked in the indoor garage which is also a + especially when it snows.
Overall, it is a good hotel, but despite efforts that I saw, I expect more than this when going to a 5*.

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Chris77CH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreBerclaz, Directeur général at Hotel Les Sources des Alpes, responded to this reviewResponded November 6, 2013

Dear Mr Chris 77,
We thank you for taking the time of writing your comment and are please that, overall, you enjoyed your stay with us.
We must agree with both points. The telephone actually couldn't work properly as the cable was slightly disconnected. If we remember properly, that was fixed pretty soon after we learned the problem.
As per your comment on the SPA, it is true that we are not in line with the modern, actual decoration but in the same time, very little amount of luxury hotels proposes such a huge space for so few rooms. We did a full refurbishment, as mentioned, in the rooms and public areas and the SPA will come soon. We are currently working on some design and we hope to be able to bring some refurbishment already next year.
We are glad to read that the quality of the services in general were at your expectation and we will continue to work hard on this as we have a daily influence on the services.
Once again thank you for your comment and we hope to have the chance to welcome you back once the refurbishement will be done.
Kind regards
Joelle & Pierre Berclaz
Maîtres de Maison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

We recently stayed here for a weekend getaway. It is a very charming hotel and the staff is extreamly kind and welcoming. Liked the sitting area in the lobby. Nice mix of old an modern. Room was very spacious with a nice view. Enjoyed also the swimming pool and sauna. The only negative, I say is the spa area, which is huge and impeccibly clean, but a style that's really dated. Same for the bathrooms in the rooms, though all the rest of the room has been redone. I imagine these styles would be difficult to change. Definately I recommed staying here for the charm and relaxation of the hotel.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreBerclaz, General Manager at Hotel Les Sources des Alpes, responded to this reviewResponded October 25, 2013

Dear Mr Anthony,
Thank a lot for taking of your time to write your comment, we do appreciate it a lot.
We are truly happy to learn that you have such a great time with us and that our team has been able to make you fell so comfortable.
For the SPA, we do work on few project such as outside with a nice sauna and hammam and eventually some refurbishment incised. Hopefully shall we be able to proceed with some work already next year.
We hope to welcome you back and wish you a great end of year.
Joëlle & Pierre Berclaz
Maîtres de Maison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013

Les Source Des Alpes was a nice place to visit. We only stayed one night on a train trip around Switzerland. The service was excellent. The room was spacious for Europe. We were greeted with fresh fruit and sparkling water upon arrival. Breakfast was included and was very good. There was the regular selection, along with fresh squeezed orange juice and french press coffee. The waiter offered to make us eggs in any way we wanted, so we had cheese omelettes, which were very tasty.

The spa attached to hotel looked ok, but closed at 7 pm, so were were unable to use it.

The town itself was picturesque. The bus trip from Leuk allowed for incredibly scenic views. Once we hit the town, we managed on foot quite easily, even with dragging our luggage around.

We visited the Leukerbad Therme for a few hours, which was fun. I'm not sure I'm a huge fan of spas, but this was opportunity to participate in a bit of Swiss culture. The most unique aspect was the walking pools, where you alternate between walking though icy water and warm water. The other pools were clean and interesting as well, although we expected the water to be warmer. 3 hour pass was plenty for us.

We also experienced our first Raclette meal in this town. Folks should try this Swiss appetizer.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PierreBerclaz, General Manager at Hotel Les Sources des Alpes, responded to this reviewResponded June 13, 2013

Dear Mr John W,
thanks a lot for your comments. we are happy to learn that you had a pleasant time in our company. Too bad you couldn't stay longer to really feel how great and relaxing is our region.
We also would like to thank you for taking the time to write your review, it's very kind of you.
Warmest regards
Joëlle & Pierre Berclaz
Maîtres de Maison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

Very nice, recently renovated hotel, excellent restaurant and polite friendly staff. Rooms elegant, quality is evident, but slightly smallish. However, spa is no fun and sauna in terrible shape. As if a deluxe hotel connected to neglected spa.

Nice views to the village of Leukerbad and surrounding mountains. Beautiful mountain location and small village give you a real alpine feel. Anyhow, in 1 hr you have seen all of the village and it is time to go skiing or hiking or to find some other activity to spend your time.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travelerHelsinki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sourcesdesalpes, General Manager at Hotel Les Sources des Alpes, responded to this reviewResponded May 29, 2013

Dear Mr, Mrs,
Thank you for spending some of your time to write your commentary.
We are glad that you enjoyed your time here in February. We do agree that the SPA needs some improvement now after refurbishing completely the rooms and this will come but we need some times unfortunately.
We do hope to have the chance to see you again and thank you again for your comment.
Kindest regards
Joëlle & Pierre Berclaz
Maîtres de Maison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2013

The hotel's location is beautiful but the hotel does not deserve 5*! The hotel's interior is old, smelly, very dark, dilapidated and there is no service. The restaurant staff talk to you with their back towards you, the bar area serves itself & the food is awful. The chef has probably not been on courses for the last 10 years. This hotels needs major refurbishment on the inside and out. It needs to train its staff up to date. The thermal pool was dirty, lime scale everywhere & the spa should be better maintained. We had a walk around Leukerbad and even 3 star hotels had better breakfast, facilities & atmosphere. The public thermal spa is better equipped ... If only one could live there. Just terrible hotel!!!!!!!!!! Discussing that people who pay for 5* services should experience this.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank AS_13264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sourcesdesalpes, General Manager at Hotel Les Sources des Alpes, responded to this reviewResponded May 17, 2013

Dear Mr or Mrs,
I'm not even sure you are english as we didn't have customers from London since a long time. Therefore I suspect this article to be from someone who wants bad against us.
I am personally almost every day there at the reception and I didn't ever meet any guest which such huge hate agains us. I assume that this is the downside of website such as Tripadvisor, where anybody can write anything. We all work very hard to make ALL our guest very comfortable and I cannot accept your complain, sorry.
Best regards
Pierre Berclaz
Maître de Maison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Leukerbad hotels
0.3 mi away
Hotel Le Bristol
Hotel Le Bristol
#6 of 26 in Leukerbad
452 reviews
0.3 mi away
Hotel Waldhaus
Hotel Waldhaus
#2 of 26 in Leukerbad
136 reviews
0.2 mi away
Parkhotel Quellenhof
Parkhotel Quellenhof
#7 of 26 in Leukerbad
112 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Kur & Ferienhaus Volksheilbad
0.3 mi away
Hotel Regina Terme
Hotel Regina Terme
#20 of 26 in Leukerbad
44 reviews
0.3 mi away
Hotel Viktoria
Hotel Viktoria
#1 of 26 in Leukerbad
246 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Les Sources des Alpes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Les Sources des Alpes

Address: Tuftstrasse 17, Leukerbad 3954, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Leukerbad
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 26 Hotels in Leukerbad
Price Range: $334 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Les Sources des Alpes 5*
Number of rooms: 30
Official Description (provided by the hotel):
Les Sources des Alpes is the perfect location for relaxation with its SPA and 2 pools, indoor and outdoor at 36 degrees all year round, Sauna and Hammam Chalet and 30 spacious rooms, Junior suites and Suites. The restaurant La Malvoisie offers an amazing gastronomical experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Agoda, TripOnline SA, Travelocity, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Hotel Les Sources des Alpes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing