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“Lovely weekend”

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Hotel Lenzerhorn Spa & Wellness
Ranked #3 of 10 Hotels in Lenzerheide
Certificate of Excellence
UK
Level 5 Contributor
89 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 386 helpful votes
“Lovely weekend”
Reviewed November 9, 2012

We stayed here for two nights in June as a 'treat' hotel on a driving trip around Europe. It wasn't cheap! We had a very nice room at the back of the hotel; comfortable bed, nice clean bathroom and good night's sleep. Only minor gripe was we couldn't get the air con to work at all, and the room was quite hot, but even when someone came and looked at it, they just shrugged and went away. The service generally in the hotel was average - but our guide book did warn us that staff were surly, verging on rude, in this area of Switzerland. We ate in the hotel's Heidi Stubl restaurant one evening, and when I was brought a dish that I hadn't ordered, the waitress also just shrugged and walked away! No offer of exchanging it. The spa was very good, with an outdoor heated jacuzzi. All in all, I would recommend if you are after a relatively luxurious stay, with average service from staff. We did a couple of nice walks in Lenzerheide, but after walking in Lauterbrunnen and Murren in the face of the Jungfrau and the Eiger, found it was OK, but not as challenging or with quite as spectacular scenery.

  • Stayed June 2012, traveled as a couple
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Helpful?
Thank jetsetter77Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Zurich, Switzerland
Level 5 Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 20, 2012

Nice hotel, newly renovated and rebuilt, decent rooms with all amenities, room rate included breakfast and all mountain ride tickets, great value.
Excellent breakfast was exceptionally held at the Heidi room, rustic chalet type restaurant, cool.
Front desk staff should be a little bit more familiar with the mountain ride cable cars possibilities.

Room Tip: Take a room not facing the main road, might be too noisy.
See more room tips
  • Stayed August 2012, traveled as a couple
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Helpful?
Thank Claude C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 1, 2012

The hotel is in a perfect location in the middle of Lenzerheide so there is easy access to all the lifts. There is a secure bike room so there was no worries there. The staff were all friendly during the stay. The room was also in extremely good condition with a modern bathroom and polished wooden floors in the bedroom

  • Stayed June 2012, traveled as a couple
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Helpful?
1 Thank BikingSkiing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 6 Contributor
119 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed March 3, 2012

The hotel is in the town near the Post Bus station so convenient if you are taking public transport.

The spa facilities were really a good standard and better than expected.

The rooms were well equipped, no complaints

The restaurant was excellent. The food and service were really great.

The bar was smoking !!!! but there was a lounge area to use just outside which was fine.

I loved the skiing in Lenzerheide, it was my first time, and I will go back next season and stay at the Lenzerhorn.

  • Stayed February 2012, traveled as a couple
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Helpful?
2 Thank KCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level 4 Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 4, 2011

Hotel is nice but on the main road.
We pay extra for the half board but the menu (2 choices ) is very tiny... And the service so bad . They seem to give better
service to the people eating a la carte. Nobody smile, nobody say anything to you. The spa is very
nice though. Shame because the ski area is gorgeous but
this people
have no idea how
to run
an hotel !!!

  • Stayed January 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Haiganush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level 5 Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed April 22, 2010

We stayed in the Lenzerhorn for a week during our ski break.

The hotel is located in the main street, 50m from a bus station. The free bus makes a loop in the region and there are many stops where chairlifts or gondolas will take you to the slopes. Lenzerheide stays in a valley with two different mountains facing each other, so you can choose your favorite side, East or West. One of the trails going down from the Rothorn ends just in front of the hotel.

The hotel has an indoor pool and shares an outdoor large jacuzzi with the neighboring Schweizerhof hotel. The kids enjoyed more the indoor pool at the Schweizerhof. After spending the day skiing, the adults preferred resting at the jacuzzi and in the different saunas. No fruits at your disposal anymore as indicated in the previous posts.

We had dinner at the hotel in most of the nights. The dinner special menu is available at the breakfast time; it seems so delicious that you make the reservation early in the morning. There are two saloons, and in all nights they were full.

The room was spacious for the four of us and very clean. The hotel has a collection of DVD´s that can be borrowed. There is a laptop at the reception with free access to internet. All the staff is very service oriented, friendly and helpful.

There is limited parking in the hotel, and a ski gear storage room that could be larger.

We had a problem with our reservation, however it was solved to our satisfaction.

Despite the booking issue, I would return to the Lenzerheide.

  • Stayed February 2010, traveled with family
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Helpful?
Thank FromAuw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nods, Switzerland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 29, 2009

My wife and I live in the Jura and we wanted to camp in Graubünden for week but it was cold. For no other reason than to get warm, we stumbled into the Lenzerhorn for a couple of hot chocolates. The waitress was so friendly, kind and welcoming; and, not wanting to freeze in our tent, we asked her if they had any rooms available.

Well, they did and we spent the night there. We did not use the spa or the pool but all the facilities we did use were of a high standard. However, what made the place so good was the staff. They were all, like the waitress who first served us, kind, friendly and welcoming. Even the chef came out of his kitchen to make sure we were enjoying our dinner.

We look forward to returning.

  • Stayed May 2009, traveled as a couple
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Helpful?
Thank FrankWard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lenzerhorn Spa & Wellness

Property: Hotel Lenzerhorn Spa & Wellness
Address: Voa Principala 41 | 7078 Lenzerheide, Lenzerheide 7078, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Lenzerheide
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Lenzerheide
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Lenzerhorn Spa & Wellness 4*
Number of rooms: 38
Official Description (provided by the hotel):
Lenzerheide: Grisons. 1,450 Metres above sea level. Hiking paradise in summer and autumn. Fantastic skiing area in winter and spring. Recreational area and source of energy throughout the year. Hotel Lenzerhorn: Peace, relaxation and comfort in pleasant surroundings. Stylish rooms and romantic public areas with the most up-to-date amenities. Culinary delights in our restaurants. Well-being and relaxation in the hotel's own Wellness & Spa centre ... more   less 
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